Inchcape Jaguar Land Rover Service Centre
Inchcape Jaguar Land Rover Service Centre is a leading dealership for Jaguar and Land Rover vehicles located in Guildford, England. They specialize in providing top-quality service and repairs for cars, boats, and motorcycles. With a team of experienced professionals, they offer exceptional customer service and expertise in all aspects of vehicle maintenance. Whether you're in the market for a new car or need routine maintenance, Inchcape Jaguar Land Rover Service Centre is the place to go for all your automotive needs.
Introduction to Inchcape Jaguar Land Rover Service Centre
Inchcape Jaguar Land Rover Service Centre is a renowned company that specializes in providing top-notch servicing and maintenance for Jaguar and Land Rover vehicles. The company has a rich history of over 50 years, providing excellent services to customers across the United Kingdom. What makes this company unique is its team of highly skilled technicians who are committed to delivering exceptional services and customer experience.Services & Products
Inchcape Jaguar Land Rover Service Centre offers a wide range of services, including routine maintenance, repairs, and diagnostics for Jaguar and Land Rover vehicles. Customers can also purchase genuine Jaguar and Land Rover parts and accessories from the company's extensive stock. The company's experts are always on hand to offer professional advice and answer any questions customers may have.Location
Located in Guildford, the Inchcape Jaguar Land Rover Service Centre is situated in a bustling area with a mix of residential and commercial properties. Customers can expect to find a variety of businesses in the area, including restaurants, cafes, and shops. The nearest public transportation options are the Guildford train station, which is 1.3 miles away, the Guildford Park and Ride, which is 0.8 miles away, and the Guildford Friary bus station, which is 1 mile away.Benefits
Customers should choose Inchcape Jaguar Land Rover Service Centre because of the company's commitment to providing exceptional customer service and expertise. The company's technicians are highly skilled and experienced in working with Jaguar and Land Rover vehicles, ensuring that customers receive the best possible service. The company also uses genuine parts, ensuring that customers' vehicles are maintained to the highest standards.Good to Know
Customers should be aware that Inchcape Jaguar Land Rover Service Centre is dedicated to providing high-quality services and may have a longer lead time for bookings than other service centers. However, the company's commitment to excellence is worth the wait.Reviews
Customers have praised Inchcape Jaguar Land Rover Service Centre for its exceptional service and knowledgeable staff. Many customers have commented on the company's attention to detail and commitment to customer satisfaction. Overall, customers have had a positive experience with the company and have recommended it to others.Amenities
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service center -
parts department
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pick-up-delivery
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courtesy shuttle
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car wash
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parking lot
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lounge
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wi-fi
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refreshments
FAQ
What is the warranty for your Land Rover vehicles?
We offer a standard 3-year manufacturer's warranty for all new Land Rover vehicles. This includes unlimited mileage during the first two years, and a mileage limit during the third year. We also offer extended warranty options for additional coverage.What kind of maintenance services do you provide for Land Rover vehicles?
Our service center provides a range of maintenance services for Land Rover vehicles, including oil changes, tire rotations, brake inspections, and more. We use genuine Land Rover parts and our technicians are trained and certified to work on Land Rover vehicles.Can you provide a vehicle history report for a pre-owned Land Rover?
Yes, we can provide a vehicle history report for any pre-owned Land Rover on our lot. This report includes information such as previous owners, accident history, and service records.What kind of warranty or maintenance plans do you offer for new Jaguars?
For new Jaguars, we offer a standard 3-year manufacturer's warranty with unlimited mileage during the first two years and a mileage limit during the third year. We also offer extended warranty options for additional coverage. Our service center provides a range of maintenance services for Jaguars, including oil changes, tire rotations, brake inspections, and more.How long has your dealership been selling Jaguars and what sets you apart from other Jaguar dealerships?
Our dealership has been selling Jaguars for over 30 years. What sets us apart from other Jaguar dealerships is our commitment to customer service and satisfaction. We strive to provide a personalized experience for each of our customers and offer a wide selection of new and pre-owned Jaguars to choose from. Our service center is staffed with trained and certified technicians who use genuine Jaguar parts to ensure the best possible service for our customers.Reviews
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jason bull
I was greeted by your assistant Sarah hearse when booking in my car, she was very polite and helpful, and knowledgeable regarding the products, when I got the phone call to collect my car, I was greeted by her again, my car was cleaned and hoovered before I drive away, 10/10 for an excellent service
23-05-2023
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Laxmi Gurung
Very organised, very friendly and excellent service provided. I am very satisfied.
22-05-2023
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Barry Sullivan
Guys and girls all great. However, as ever, rip off labour charges. £100 in parts and a £700 bill. Barry
14-05-2023
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Malcolm Bentley
Job well done!
14-05-2023
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Dariusz
Unfortunately, I cannot say much good, and I doubt that anyone will read this. Actually, the only good thing I could say is about Zara. She is always helpful and courteous. Generally, I have a lot of problems with my F-Pace and I often visit your service center for warranty inspections and repairs. Every time you fix something, something is not done properly, or something that should also be repaired is overlooked, or at least not mentioned. But I want to focus on the last repair. After one of the recent repairs, and after you removed the gearbox, I reported to you that I heard a worrying metallic sound during acceleration. Finally, when you arranged the inspection, I heard that the ball joint dust cover was split in the front suspension. It was obvious to me that this was not the source of the sound. My car was with you for a whole week, and finally, I was told that the metallic sound was coming from a loose bracket on the gearbox area. I remind that, the sound appeared after you repaired the car and removed the gearbox. The worst is that after a week, I received my car unrepaired. As soon as I arrived in Wimbledon, the sound returned, and in addition, after you replaced the ball joint, you did not do a wheel alignment, and my steering wheel is turned to the left while driving straight. The next day, I returned to your service center and talked to Ms. Manager. She was not able to tell me much about why my car was with you for a week and nothing was done. I felt that she didn't really care about it. She assured me that she would take care of it and that she would call me back. Of course, she did not call with any information. On Tuesday I have an appointment for another fix of your repair and the continuation of this embarrassing story. Dariusz Matyja OV68VCL
30-04-2023
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Shaun Stonard
Really enjoyed my first visit to JLR Service Centre Guildford today. The customer lounge was a great place for me to work from my laptop with free coffees and biscuits. Very competitive service price for my XF, which I was delighted about. I was looked after by Amina, who was really friendly and delivered a great customer experience. Thank you Amina! Looking forward to coming back for my service next year 😊
28-04-2023
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Hamed Abedi
Very professional and friendly service , and Thanks to Zara everything went smoothly as it was in past two other annual services.
28-04-2023
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Dorothy Monekosso
Customer services very good unfortunately cannot say the same about Land-rover cars. Problems accumulate from week one.
28-04-2023
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Ian Davie
My iPace was meant to have a heater fault fixed after a 5-week wait for parts. But the part never came :-( A car was loaned by Land Rover Assist :-) But I waited in reception for 1 hour with no idea of what or who I was waiting for. Apparently, it was paperwork from Land Rover Assist for me to sign (was that difficult to say?). I had to ask if the service team wanted the key to my car before I drove away! I got no additional information about the delay or what was next. I felt a sense of ambivalence from the people I connected with. A year later... Still 1 star Booked a service on Feb 7th for Mar 14th 2023, quite a long wait! I notified the service team that there were 3 additional things to look at, the front seat heating seemed weak, the auto beam assist performs erratically AND the car gets VERY condensated, so I suspected a leak. Called the service team and told them that I believe the leak was a failure of the windscreen seal. The car was taken for its service, all day I heard nothing, so I called. My Service contact was with a customer, he'd call back. Never called so I called again just before closing, my Service contact was with a customer, he'd call back the next day. I eventually called later the next day, my Service contact was with a customer, he'd call back, this time he called back, apparently he didn't have an electrical technician! It would need to wait a few weeks for one to be available, "would I like the car back?". NO, fix the problems and especially the leak. Eventually I contacted Trish Wingrove, she calmed me down and we agreed that everything would be done the following week and the service was free. There didn't seem to be a problem with the seats or lights but the latest software updates were applied. The windscreen was removed, replaced and re-sealed. The car was cleaned, but the front driver's footwell was still soaking wet from the leak. The car still condensates on April 4th, but I believe the leak is fixed it's just the carpets that are still damp. Service: Air conditioning
28-04-2023
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Dalmors
28-04-2023
