Impress Travel (Part of NJT business group)
Impress Travel is a subsidiary of the NJT business group, specializing in cruise agencies and travel and hotels. Based in Southampton, England, Impress Travel offers a range of travel services to its customers.
Introduction to Impress Travel (Part of NJT business group)
Impress Travel is a cruise agency that has been providing exceptional travel services to customers for over a decade. The company is a part of the NJT business group, which has a long-standing reputation for providing quality travel and hotel services. Impress Travel is unique because it offers personalized travel experiences, tailored to the needs and preferences of each customer.Services & products
Impress Travel offers a variety of services to customers, including cruise bookings, hotel reservations, and tours. Customers can choose from a wide range of destinations, including popular tourist spots and off-the-beaten-path locations. The company also offers customizable travel packages, designed to meet the unique needs of each customer.Location
Impress Travel is located in Dibden Purlieu, a charming village in the outskirts of Southampton, England. The area is known for its scenic countryside, historic landmarks, and quaint local businesses. Customers can expect to experience a peaceful and relaxing atmosphere, away from the hustle and bustle of city life. The nearest public transportation options are the Hythe Pier Ferry Terminal (2.3 miles), Totton Train Station (3.7 miles), and Southampton Airport Parkway Train Station (6.9 miles).Benefits
Customers should choose Impress Travel because of its commitment to providing exceptional service and personalized travel experiences. The company's team of travel experts work closely with customers to create the perfect travel itinerary, taking into account their preferences, budget, and travel goals. Impress Travel also has longstanding relationships with top travel providers, ensuring that customers receive the best deals and perks.Good to know
Customers should be aware that Impress Travel requires a deposit for all bookings, and that cancellation policies may apply. The company also recommends that customers purchase travel insurance to protect their investment.Reviews
Customers rave about Impress Travel's exceptional service, attention to detail, and personalized travel experiences. Many customers appreciate the company's ability to create customized travel itineraries that perfectly match their preferences and travel goals. Overall, customers highly recommend Impress Travel for all of their travel needs.Amenities
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restaurant -
room service
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wi-fi
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laundry service
FAQ
What are the pricing options for different types of cruises available with your agency?
At Impress Travel, we offer a variety of pricing options for different types of cruises depending on the cruise line, destination, and length of the trip. Our experienced travel advisors can provide you with customized quotes based on your specific needs and preferences. We also offer periodic promotions and discounts that can help you save money on your cruise vacation.Can you provide information on the various cruise lines your agency partners with?
Yes, we partner with a wide range of cruise lines including Royal Caribbean, Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Carnival Cruise Line, and many more. Each cruise line has its own unique features, amenities, and itineraries, and our travel advisors can help you find the perfect match for your dream cruise vacation.What services do you offer to help customers plan and book their cruise vacations?
We offer a full range of services to help customers plan and book their cruise vacations. Our experienced travel advisors can provide expert advice on destinations, cruise lines, cabin options, and onboard amenities. We can also assist with booking flights, hotels, and ground transportation to and from the cruise port. Additionally, we offer travel insurance to protect your investment and provide peace of mind during your trip.Can you provide details on the onboard amenities and activities offered by the cruise line?
Each cruise line offers a range of onboard amenities and activities depending on the ship and itinerary. Some common amenities include multiple dining venues, spas, fitness centers, pools, and entertainment venues. Many cruise lines also offer a variety of activities such as shore excursions, cooking classes, art auctions, and live performances. Our travel advisors can provide you with detailed information on the amenities and activities offered by the cruise line of your choice.What is your cancellation policy and are there any fees associated with cancelling a booking?
Our cancellation policy and associated fees vary depending on the cruise line and the specific booking. Some cruise lines offer flexible cancellation policies with no fees if cancelled within a certain timeframe, while others may charge a percentage of the total cruise fare or a flat fee. Our travel advisors can provide you with specific details on the cancellation policy and any associated fees for your booking. We also offer travel insurance to provide additional coverage and protection in case of unexpected cancellations or changes to your travel plans.Reviews
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Helen Charge
Ewa was excellent in every aspect of this fabulous holiday to Bali and then on a Cunard cruise through Asia. Always available and quick to respond to any queries. Would highly recommend and would definitely use again. Thank you Ewa.
14-05-2023
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Alex Webb
My Wife and I were recommended to Eva through a family member. This would be our first holiday aboard with our daughter who was 11 months old at the time, therefore it was even more important to get this right. I can highly recommend Eva for anyone looking to book a holiday or trip. Eva really listened to what we needed and took in to consideration all of the little details that are important to making a holiday a success, especially when travelling with a young child. It was like having a concierge with you, everything had been thought of from start to finish. Eva helped us find a hotel with everything we needed in a great location that worked within our budget. She was in regular contact with us before the holiday ensuring we had everything and then again during the trip to make sure we were happy. There was 1 small issue when we arrived and Eva quickly dealt with this meaning we could focus on our holiday and completely relax. We will be using Eva again for our next holiday. Great service.
28-04-2023
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Kayley Hopes
Ewa arranged our group travel to Lapland in January for my friends 40th birthday, there was 15 of us travelling in total so it wasn’t a small group yet Ewa made it seem effortless. From welcoming messages, to being able to pay the balance online or via Ewa herself, booking accommodation the night before we flew and she and her family decided to go on the same trip so we got to meet Ewa in person and say hello which was lovely. The outbound flight was delayed due to no fault of Ewas yet she kept us up to date with what was going on as much as she could. On the way back the airline left my suitcase behind and Ewa took it upon herself to contact me and the travel company to chase up my luggage. We then received a postcard in the post not long after returning home from Ewa to say thanks for booking through her AND she helped us submit compensation claim forms for the flight delay. Ewa went above and beyond. I highly recommend and will definitely book through you again. Thanks for making it such a memorable and easy trip Ewa x
28-03-2023
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Malcolm Collins
I can highly recommend Eva James. Eva is highly professional, offers a personal service and covers all the details. Eva organised a bespoke tour to India for us, including flights, hotels, sightseeing and people to meet us all airports, hotels etc. Everything was seamless from the time we asked her to arrange our holiday until we arrived home - Thankyou Eva
28-03-2023
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Sara Pardo
First travel with Impress Travel and I am so pleased with the trip! best one in my entire life (and I travel quite a bit). and all thanks to Ewa! My trip was to Zambia, Zimbabwe, and Botswana, traveling to very remote places, some times there was very limited facilities wifi, etc. the trip also included white water rafting in the Zambezi river (one of the most challenging rivers for water rafting). This trip was planned perfectly, Ewa made sure that the 10 days I would spend there, would be filled with awesome activities and unforgettable experiences, with no time to be messing with the phone. The trip was too good! Every journey, activity, meal, etc were planned. She also provided me with a booklet with the whole itinerary which I took with me and helped me to know what was next! At first, I was a bit concerned about the white water rafting but Ewa was super supportive, she will call me and ensured that I was in good hands and indeed, I was! - I could repeat this trip all again, I ended up loving the water rafting! She also managed all the travel insurance and provided a list of items that could be useful to take for this trip - this is a good tip as this was an unordinary trip so I wasn't very sure what should I be taking. Thank you so much Ewa for being so caring and planning everything so carefully. I will never forget this trip and I am looking forward for the next one to come! :)
28-10-2022
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Donna Baddick
We got so undecided with the destination we wanted for our honeymoon but Eva was so helpful, calm and friendly that she managed to book us the most luxurious of honeymoons. Right from the very start Eva couldn’t have been more helpful and caring. Our budget was taken in to account, our flights checked in for us, documents printed for us. It was so stress free and I would highly recommend going to Eva if you ever need a trip, honeymoon or family holiday, we will be booking through you again in the future.
28-10-2022
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Victoria Warder
Ewa has helped me a couple of times now with travel needs, and has been so helpful, knowledgable and reassuring. Nothing has ever been a problem!
28-10-2022
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Chris Hammond
Ewa James was fantastic from the offset setting up this family holiday for us. Not only was it a great last minute deal , but she sorted the whole cruise for us and extras and was very quick to reply to any query contacts. Thoroughly recommend a travel booking experience with her and will be engaging her for our next adventure !! She even provided the Northern Lights in August - can’t get better than that 😀
28-10-2022
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Andrew Tauber
Eva helped us to book our honeymoon to Costa Rica and we are so glad we bumped into her at a wedding and honeymoon events show in Ringwood. Eva goes above and beyond for her clients. She was incredibly responsive to any queries which was especially important due to ongoing changes with Covid. Eva even offered to travel closer to where we lived so we could meet face to face and offered to pay for our drinks. I used to work for Tui holidays and I wouldn’t go back. Eva can book with many different travel partners including Tui, however her personalised service is second to none. Due to her contacts she was able to arrange a room upgrade with dreams las mereas Costa Rica hotel. The room was the best room possible and we had the most amazing time. If you want fantastic customer service and a dream honeymoon or holiday, think about booking with Eva at Impress Travel. Thank you Eva for everything you did, hopefully see you again soon :)
28-08-2022
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Rafael Cintra
Ewa James is a fantastic travel agent! I booked my second trip with her, this time to Africa, and went to Malawi for a charity work, then Botswana and Zimbabwe for holidays. The trip was great, the hotels, transfers, etc. Now what was really impressive and worth mentioning is when things go wrong. I woke up the day I was flighting out with the news that BA flights were grounded. Ewa messaged me and told me not to worry. In a few minutes I had new flights booked, and no disruption to my trip whatsoever! Planning an amazing memorable trip is fantastic, but being aware of what's going on and solving my problems when things go wrong is phenomenal! Definitely recommend to everyone!
28-07-2022
