Impellam Group PLC - UK
Impellam Group PLC UK is a leading company in the UK that specializes in Bpo Placement Agencies, Business Networking Companies, IT & E-Commerce, Jobs & Education. With its headquarters located in Luton, England, Impellam Group PLC UK is committed to providing top-notch services to its clients. The company's expertise in various industries makes it a reliable partner for businesses looking to expand their operations. Impellam Group PLC UK is dedicated to delivering innovative solutions that meet the needs of its clients and help them achieve their goals.
Introduction to Impellam Group PLC UK
Impellam Group PLC UK is a leading provider of managed services and specialist staffing expertise. With a history dating back to 1984, the company has grown to become a major player in the BPO placement agencies, business networking companies, IT & E-commerce, and jobs & education sectors. What sets Impellam Group PLC UK apart is its commitment to delivering tailored solutions that meet each client's unique needs, as well as its focus on building long-term relationships with both clients and candidates.Services & products
Impellam Group PLC UK offers a wide range of services and products, including managed services, specialist staffing, and recruitment process outsourcing. The company's managed services include payroll, compliance, and HR consulting, while its specialist staffing solutions cover a variety of industries, from healthcare and finance to engineering and IT. In addition, Impellam Group PLC UK provides recruitment process outsourcing to help companies streamline their recruitment processes and improve their candidate experience.Location
Located in Luton, England, Impellam Group PLC UK is situated in the heart of Capability Green, a thriving business park that is home to a wide range of companies from diverse industries. Visitors to the area can expect to find a mix of high-tech businesses, professional services firms, and more. The area is well-connected to public transportation, with the closest options being the Luton Airport Parkway railway station (2.5 miles away), the Luton train station (3.2 miles away), and the Busway Luton Airport bus stop (0.5 miles away).Benefits
Impellam Group PLC UK stands out from other companies in the same industry thanks to its commitment to delivering exceptional service to clients and candidates alike. The company's focus on building strong relationships with both parties ensures that it can provide tailored solutions that meet each client's unique needs and help candidates find roles that are the perfect fit for their skills and experience. In addition, Impellam Group PLC UK's extensive experience and expertise in the BPO placement agencies, business networking companies, IT & E-commerce, and jobs & education sectors make it a trusted partner for companies across a wide range of industries.Good to know
Customers should be aware that Impellam Group PLC UK is committed to maintaining the highest standards of service and professionalism at all times. The company is dedicated to providing a safe and inclusive workplace for all employees, and its team members are held to the highest ethical standards when it comes to working with clients and candidates alike.Reviews
Customers have praised Impellam Group PLC UK for its exceptional service, personalized approach, and commitment to excellence. Many have noted that the company's team members are highly knowledgeable and responsive, and that they go above and beyond to ensure that clients and candidates alike are satisfied with the services they receive. Overall, customers have described Impellam Group PLC UK as a trustworthy and reliable partner for businesses across a wide range of industries.FAQ
What is the process for selecting and screening candidates for BPO placements?
Our company has a rigorous screening process for selecting candidates for BPO placements. We begin by reviewing resumes and conducting initial interviews to assess qualifications and experience. We then conduct skills assessments, background checks, and reference checks. Finally, we conduct in-depth interviews to ensure that the candidate is the right fit for the job and our client's culture. This process helps us ensure that we provide the best-matched candidates for our clients' BPO needs.How do you ensure confidentiality and security of client information?
At Impellam Group, we take confidentiality and security of client information very seriously. We have strict policies and procedures in place to protect sensitive information. Our employees are required to sign non-disclosure agreements and undergo regular training on data protection. We also use secure technology and follow industry best practices to ensure the confidentiality and security of our clients' information.Can you provide examples of successful business connections made through your company?
We have numerous success stories of businesses connecting through our company. For example, we have helped IT companies find new clients, and we have helped job seekers find their dream jobs. Our business networking events have also led to successful collaborations and partnerships between companies. We take pride in facilitating these connections and helping businesses grow and succeed.How do your fees and pricing structure work for your placement services?
Our fees and pricing structure for placement services vary depending on the specific needs of our clients. We work with each client to understand their needs and then provide a tailored solution. Our fees are competitive and transparent, and we do not charge any hidden fees. We believe in building long-term relationships with our clients, and we strive to provide excellent value for our services.What is the cost to attend your networking events or become a member?
The cost to attend our networking events varies depending on the event. We offer a range of events, from free seminars to paid conferences. We also offer membership packages for our business networking community, with different levels of access and benefits. Our membership fees are competitive and offer excellent value for the networking opportunities and resources we provide. Please contact us for more information on the cost of attending our events or becoming a member.Reviews
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Adrian Witt
Incompetent and no regard for data privacy I work as a contractor for a large systems integration company. A few weeks ago it made a decision to outsource their staffing functions for contractors to the Guidant Global division of Impellam. In preparation for the outsourcing, Impellam were sent the personal details of most of the contractors, including mine. Based on my preliminary research into Impellam and reading reviews, I had my doubts about their professionalism. For instance, we were invited to send emails with our questions, however, none of my emails were answered. I received multiple communications from Impellam containing URLs to their website, however, all the URLs had mistakes and it was impossible to get to Impellam’s website using them. I welcomed the opportunity to attend an online meeting with Impellam and ask questions. During the meeting I asked questions about whether my personal data would be kept secure and GDPR (Data Protection) compliance. I was assured by two Impellam staff members, Darryl Miller and Rachel Baugh that I should have no concerns, and there is complete GDPR compliance. Unknown to me at that time, there had been a massive data privacy breach by Impellam less than two hours earlier. My personal information had been sent to circa 300 individuals who should not of had the information. Hundreds of other people are in a similar situation as a result of the data breach. This was known to Darryl Miller when he answered my questions as he was the source of the data breach. Naturally I am very concerned about the data breach since this exposes me to identify theft, impersonation, fraud, and hacking. The leaked information included the my sign-on ID to my employer’s time keeping and expense claim system. I sent an email to Darryl Miller, copying Impellam CEO Julia Robertson inquiring into the data breach and follow up actions, but did not receive the courtesy of a reply. INCOMPETENCE ON AN INDUSTRIAL SCALE I believe there was a requirement for Impellam employees to place a URL (Web link) in their email trailer for access to the Impellam data privacy policy. I received emails from multiple Impellam employees with incorrect URLs. Each with a different error, rendering the URLs useless. Even after I pointed out the errors, no corrections were made. This is indicative of several things: - A lack of professionalism - A lack of attention to detail - No lack of understanding of the most basic concepts - A careless attitude - A lack of quality control I advised my employer I could not transfer to Impellam due to the data breach, their dishonesty, and the very real risk that I would be exposed to identity theft if I provided them with identity documents such as a passport or driver’s license. They were very understanding and indicated they did not expect me to have dealings with Impellam in view of what transpired. Instead, they made arrangements for me to continue my contract through a third party consulting company, at great expense. DISREGARD FOR DATA PROTECTION LAWS I sent Impellam a statutory Data Deletion request, as prescribed under the Data Protection Act. However, Impellam continued sending me communications as if I was using their payroll service. Apart from their stupidity, it demonstrates a disregard for Data Protection laws. It also demonstrates that Impellam’s data handling procedures are in incomplete disarray. I will place a recording of the February 28th Impellam presentation in order listeners can hear for themselves the blatant misrepresentations made by Impellam and the lack of ethics.
21-05-2023
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Ushma Hirani
28-10-2022
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Luke Huntley
28-05-2022
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Tess Livingstone
Critical: Professionalism, Quality, Responsiveness
28-05-2021
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s
Not a good company to work for. Absolutely poor management. It was a very bad experience overall.
28-05-2020
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G Mccleary
Awful culture
28-05-2018
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NINETEEN EIGHTY-FOUR
28-05-2018
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Nikki O'Donoghue
Not a good company to work for.
28-05-2018
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Olaseni Odebiyi
Didn't have great experience here.
28-05-2018
