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Courier Services

Impact Express Wholesale Ltd

Impact Express Wholesale Ltd is a UK-based company that specializes in providing courier services, transportation, and shipping solutions. With a focus on efficiency and reliability, the company is committed to delivering high-quality services to its clients. Impact Express Wholesale Ltd operates out of its headquarters in Slough, England, and serves customers across the United Kingdom.

Introduction to Impact Express Wholesale Ltd

Impact Express Wholesale Ltd is a courier service provider based in Slough, England. Established in 2004, the company has been providing reliable and affordable transportation and shipping services to its customers. What sets this company apart is its commitment to customer satisfaction and its use of cutting-edge technology to ensure that deliveries are made on time.

Services & products

Impact Express Wholesale Ltd offers a range of courier services such as next-day delivery, international shipping, and same-day delivery. The company caters to businesses of all sizes and offers customized solutions to meet their specific needs. Customers can also buy packing materials and supplies from the company to ensure that their packages are properly secured during transit.

Location

Impact Express Wholesale Ltd is located in the Britannia Industrial Estate in Slough. The area is home to various businesses ranging from manufacturing to logistics. Customers can expect a bustling and industrial environment in the area. Public transportation options near the company include Heathrow Terminal 5 Bus Station (1.4 miles), Heathrow Terminal 4 Underground Station (2.2 miles), and West Drayton Train Station (2.3 miles).

Benefits

Customers should choose Impact Express Wholesale Ltd because of its reliability, affordability, and commitment to customer satisfaction. The company uses advanced technology to track packages and ensure timely deliveries. Its rates are competitive and offer value for money. Additionally, the company offers personalized solutions to meet the unique needs of its customers.

Good to know

Customers should note that Impact Express Wholesale Ltd does not offer insurance for packages. However, customers can purchase insurance separately to protect their packages during transit.

Reviews

Customers have praised Impact Express Wholesale Ltd for its timely deliveries and excellent customer service. They appreciate the company's use of technology to track packages and provide real-time updates. However, some customers have expressed concerns about the lack of insurance options for packages. Overall, customers are satisfied with the services provided by the company.

Amenities

  • amenity
    express delivery
  • amenity
    delivery tracking
  • amenity
    next-day delivery
  • amenity
    secure delivery
  • amenity
    online ordering
  • amenity
    rush delivery
  • amenity
    bulk delivery
  • amenity
    international delivery
  • amenity
    fragile delivery
  • amenity
    customized delivery
  • amenity
    door-to-door delivery

FAQ

What is the estimated delivery time for standard shipping?

Our estimated delivery time for standard shipping varies based on the destination of the package. We typically provide a range of expected delivery dates at the time of shipment, and customers can track their packages online to receive updates on the expected delivery date.

Do you offer same-day or express delivery options?

Yes, we offer both same-day and express delivery options for our customers. These options may come with additional fees, but they provide fast and reliable shipping for urgent packages.

How do you ensure the safety and security of packages during transportation?

We take the safety and security of packages very seriously. We use a variety of measures to ensure that packages are protected during transportation, including using sturdy packaging materials, tracking packages at every stage of the delivery process, and employing experienced and reliable delivery drivers.

What is your policy for lost or damaged packages?

If a package is lost or damaged in transit, we will work with the customer to resolve the issue as quickly as possible. We may offer a refund or replacement for the lost or damaged package, depending on the circumstances.

Are there any restrictions on the size or weight of packages that you can ship?

We do have some restrictions on the size and weight of packages that we can ship, but these restrictions vary depending on the specific shipping service being used. In general, we are able to accommodate packages of a wide range of sizes and weights, but we encourage customers to contact us directly if they have any questions or concerns about shipping large or heavy packages.

Reviews

  • Helen Harkness

    Had a complicated parcel to send recently. Contacted Impact Express and was helped through the whole process by James who was so helpful and responsive. My parcel got delivered next day before 12 noon to Europe without any issues. I will definitely use Impact Express in future-the service is 5 star in my opinion. It can be difficult to find a company that keeps to their promise-but Impact Express did not disappoint.

    28-05-2022

  • James J

    28-05-2020

  • Phil Baynes

    28-05-2019

  • Hasmeet Kaur

    Would give this 0 stars if it was possible! I experienced really poor service sending my iPhone8 abroad. I specifically chose this company because they said they were experts in posting valuable items like phones. It was the complete opposite, very bad service. They failed to tell me to put iPhone8 when filling in their online form, this meant I got no insurance cover. Andrew and Kelly were unresponsive despite me calling and emailing daily, they had so many stories that contradicted each other. I wouldn't recommend sending anything valuable with this company. There insurance does not actually mean insurance when valuable items are lost. They also are not responsive and were evasive when replying to requests. It was so much harder having Impact Express as a middle man they made the process more stressful. Claims took over 3 months and they still didn't refund me for my lost iPhone8.

    28-05-2019

  • Kate DM

    Extremely helpful. I had a difficult reqest but Andrew guided me every step of the way. Thank you

    28-05-2018

  • Jenny Darlow

    Brilliant service on the phone & great system for tracking your parcel. Highly recommend.

    28-05-2018

  • KR Sabers

    Not sure what these other 2 reviews are about? I've never had a problem with these guys. Prices are great, Kel and the team are excellent; ain't got a bad word to say really.

    28-05-2018

  • Adrian Shepherd

    Don't bother, absolute rip off, and they take ages, your better off getting quotes from parcel2go, myparceldelivery or even transglobal as the quotes I would get aren't even nearly competitive and they are with tried and tested carriers like UPS, Parcel2go, Hermes, (not so bad) and I tend to ship quite alot of parcels, online booking with the 3 above mentioned agents makes life so much easier and with P2G you get an extra £5 for every £100 prepay, been using for quite a while now and everything is easy with also online chat support.

    28-05-2016