Debt Collectings

Idem Servicing

Idem Servicing is a UK-based company that specializes in debt collection and financial services. With a focus on providing efficient and effective solutions, Idem Servicing is committed to helping clients manage their finances and recover outstanding debts. The company operates out of Solihull, England, and is dedicated to delivering high-quality services to its clients.

Introduction to Idem Servicing

Idem Servicing is a financial services company based in Solihull, England. The company was founded with the purpose of providing debt collecting services to customers who are struggling to repay their loans. Idem Servicing is unique in their approach to debt collection, as they prioritize treating their customers with respect and understanding their individual situations.

Services & products

Idem Servicing offers a range of services to their customers, including debt collection and management, loan servicing, and customer support. Customers can also access their online portal to manage their accounts and make payments.

Location

Idem Servicing is located in Paragon House on Homer Road in Solihull. The area is known for its thriving business community, with many offices and commercial buildings in the vicinity. Customers can expect a professional and bustling atmosphere when visiting the area. The closest public transportation options include Solihull train station (0.7 miles away), Solihull bus station (0.5 miles away), and Blossomfield Road bus stop (0.2 miles away).

Benefits

Customers should choose Idem Servicing for their debt collecting needs because of their compassionate approach to customer service. The company understands that customers may be going through financial difficulties and works with them to find a solution that works for everyone. They also offer a user-friendly online portal for account management, making it easy for customers to stay on top of their payments.

Good to know

Customers should be aware that while Idem Servicing is a debt collecting company, they prioritize treating their customers with respect and dignity. The company is committed to working with customers to find a solution that works for everyone.

Reviews

Customers have praised Idem Servicing for their helpful and understanding customer service. Many have noted that the company goes above and beyond to find a solution that works for their individual situations. Overall, customers have had a positive experience working with Idem Servicing for their debt collecting needs.

Amenities

financial counseling
online account access

FAQ

What is your success rate in recovering debts for clients?

Our success rate in recovering debts for clients varies depending on the specific circumstances of each case. However, we have a highly experienced team and utilize advanced technology to maximize our success rate. We work diligently to recover as much of the outstanding debt as possible for our clients.

What is your process for handling delinquent accounts?

Our process for handling delinquent accounts involves a variety of methods, including phone calls, letters, and legal action if necessary. We strive to maintain open communication with debtors to find a mutually beneficial solution to the debt. We also work closely with our clients to ensure they are fully informed of our progress and any actions taken.

How do you handle disputes or complaints from debtors?

We take disputes and complaints from debtors seriously and handle them with professionalism and transparency. We investigate any claims made by debtors and communicate with them to find a resolution. We also ensure that our actions are compliant with all relevant laws and regulations.

What fees do you charge for your debt collection services?

Our fees for debt collection services vary depending on the specific circumstances of each case. We offer a range of pricing options, including contingency-based fees based on a percentage of the recovered debt. We are transparent about our fees and ensure that our clients fully understand the costs involved.

Can you provide references or testimonials from previous clients regarding your debt collection services?

Yes, we can provide references and testimonials from previous clients regarding our debt collection services. We have a strong track record of success and many satisfied clients who have provided positive feedback on our services. Please contact us directly to request references or testimonials.

Reviews

Dawn Etheridge

Haven’t had any bad experiences with idem, however, what really angers me is the fact, during the many years of low interest rates, our loan has stayed at around 7-8%, why is this idem? Absolutely abhorrent, the one star is for this alone, otherwise we can’t fault you. Do something about interest rates, I’ve no doubt you’ll be first there to put them up when they start hiking up.

26-01-2023