Ideal Heating
Ideal Heating is a company based in Kingston upon Hull, England that specializes in the manufacturing and fabrication of boilers and furnaces. They also provide boiler services and repairs, as well as supply furnace parts. Ideal Heating is a trusted supplier for heating contractors and offers a wide range of machinery and equipment for building and construction needs. Additionally, they are known for their creativity and innovation in the industry.
Introduction to Ideal Heating
Ideal Heating is a UK-based company that specializes in heating solutions. Founded in 1906, the company has a long history of providing quality products and services to its customers. Ideal Heating's purpose is to ensure that people have access to reliable and high-quality heating systems that are both energy-efficient and cost-effective. What makes this company unique is its commitment to innovation and sustainability, which is reflected in its products and services.Services & Products
Ideal Heating offers a range of services and products to meet the heating needs of its customers. The company provides boiler services and repairs, furnace parts suppliers, and heating contractors. In addition, Ideal Heating manufactures its own boilers and supplies boilers from other reputable manufacturers. This includes both residential and commercial boilers. Furthermore, the company offers manufacturing and fabrication services to create customized heating solutions for clients in the building and construction industry.Location
Ideal Heating is located on National Avenue in Hull, UK. The area is primarily industrial, with a mix of manufacturing and fabrication businesses. Customers can expect to experience a bustling and active environment when visiting Ideal Heating's location. There are several public transportation options available in the area, with the three closest being the Hull Paragon Interchange, the Hull Station, and the Hull New Theatre, all within a mile of the company.Benefits
Customers should choose Ideal Heating because the company is committed to providing high-quality products and services at affordable prices. Ideal Heating's products are energy-efficient and sustainable, which helps to reduce energy costs and minimize the environmental impact. The company also provides excellent customer service, with knowledgeable and friendly staff who are always available to answer questions and offer advice.Good to know
Customers should be aware that Ideal Heating offers a range of financing options to help make their products and services more affordable. This includes flexible payment plans and special financing offers. Additionally, the company offers a warranty on its products and services, giving customers peace of mind knowing that they are protected in the event of any issues.Reviews
Customers have consistently praised Ideal Heating for its high-quality products and excellent customer service. They appreciate the company's commitment to sustainability and energy efficiency, as well as its willingness to work with them to find customized solutions to their heating needs. They also appreciate the company's professionalism and attention to detail, which ensures that every job is done right the first time.Amenities
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delivery -
installation
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maintenance
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repair
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warranty
FAQ
What types of boilers do you manufacture?
We manufacture a wide range of boilers, including combi boilers, system boilers, and regular boilers. Our boilers are available in both gas and oil fuel options to suit different customer preferences.Are your technicians licensed and insured?
Yes, all of our technicians are fully licensed and insured. We take great care in selecting and training our technicians to ensure that they are highly skilled and equipped to handle all kinds of boiler installation and repair jobs.What is the delivery time for furnace parts?
Our delivery time for furnace parts typically depends on the availability of the parts from our suppliers. However, we always strive to deliver the parts as soon as possible to minimize any inconvenience to our customers.Can you provide references from past customers?
Absolutely, we have a long list of satisfied customers who are happy to provide references for our services. We take pride in delivering high-quality boiler services and repairs and are confident in our ability to meet and exceed our customers' expectations.What is your pricing and payment policy for installations and repairs?
Our pricing for installations and repairs varies depending on the complexity of the job and the type of boiler being serviced. We always provide a clear and transparent estimate of the costs upfront to ensure that our customers are fully informed. For payment, we accept various forms of payment, including cash, credit/debit cards, and bank transfers.Reviews
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Judhajit Mandal
28-04-2023
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sanjo joseph
Awesome Products and Awesome people
26-04-2023
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Joanne Fowler
Zero stars. Boiler installed Aug 2019 by, I assume, an 'accredited engineer' at a cost of £2,000. We kept up with the annual service so as not to invalidate the warranty as this was a "no brainer". Problem with the boiler Nov 2022, pressure dropping. Ideal employee changed a valve Feb 2023. Boiler still not fixed. We contacted Ideal again and were lied to by the 'office junior' "the warranty isn't valid as the boiler is near electrics and near a sink" and given an email address to complain to. Appalling customer service.
26-02-2023
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James Barber
In the market for a new boiler and decided to give Ideal a try. Participated in a promotion on their website which wasn't received. I contacted them several times but it was only after I left them a review online that the matter was resolved to the minimum expected. Disappointing experience but the boiler has performed really well.
26-02-2023
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Nicola Hughes
Terrible service. I had to chase YourRepair and Ideal heating for over a week. No one phoned me to let me know what was happening with my boiler repair. I have a child with a disability. I had no boiler at all for 3 weeks, no heating or hot water having to use my immersion. I had to chase it up over and over again to be told by YourRepair that the repair I actually need is not covered in my policy. I needed to get it repaired privately. I would have appreciated being told this information sooner rather than later. My main issue was with YourRepair, but Ideal were terrible also. I now have a new boiler that’s not Ideal.
26-02-2023
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Josh Low
Poor boilers not fit for purpose. Heat exchangers failing and leaking on a regular basis this is backed up by a poor level of customer service. If you can get an engineer out that will cover this without saying the boiler is a write off good luck oh and by the way if you want a request of conversation of phone call this will also cost you a £20 admin fee Avoid at all costs, issue is most people inherit these heaps of junk on the wall when they buy a new home. If I could give no stars I would
26-02-2023
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Lisa Baldwin
PLEASE PLEASE DONT USE THIS BOILER WE HAVE HAD NOTHING BUT TROUBLE AND THE COMPANY AND CUSTOMER CARE IS DISGUSTING
26-01-2023
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Bridget Kings
Excellent service from Anthony today, Ideal boiler engineer, thank you for fixing our heating,
26-01-2023
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chris henderson
Had a problem with the boiler. Spoke to Chris (in tech support) he talked me through the solution. Boiler started working again and I told my wife I fixed the boiler myself. Everyone wins. Although I may owe Chris a beer. What a legend.
26-01-2023
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Alex Oakes
They change the warranty conditions without notifying the end user. Eight years in and the heat exchanger fails (a common problem). Only one year out of full warranty but still two years inside the ten year heat exchanger warranty. Will not even supply the part as they changed the installation specifications three years after my unit was fitted. This rendered my warranty useless. Totally dishonest and untrustworthy brand. I'm now having my complete boiler replaced to another brand for peace of mind. Avoid at all costs
26-01-2023
