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Airlines

Icon Medical

Icon Medical is a company based in Leeds, England that specializes in medical equipment and supplies. Although their focus is on the healthcare industry, they also have experience in the transportation and shipping sectors. Icon Medical is committed to providing high-quality products and exceptional customer service to their clients.

Introduction to Icon Medical

Icon Medical is a healthcare company based in Leeds, England. Founded in 2005, the company has a mission to provide top-quality medical transportation services to patients in need. What makes Icon Medical unique is its focus on providing safe and reliable transportation for patients who require special medical attention during transit.

Services & Products

Icon Medical offers a range of medical transportation services, including ground ambulance, air ambulance, and medical repatriation. The company also provides medical escort services, which allow patients to travel with a medical professional who can provide care throughout the journey. In addition, Icon Medical offers medical equipment rental and sales for patients who require specialized equipment.

Location

Icon Medical is located in Fearnville, a suburb of Leeds. The area is primarily residential, with a mix of single-family homes and apartment buildings. There are several small businesses in the area, including restaurants, cafes, and convenience stores. Public transportation options in the area include the Fearnville Leisure Centre bus stop (0.2 miles), the York Road bus stop (0.4 miles), and the Cross Green Lane bus stop (0.6 miles).

Benefits

Icon Medical is a trusted provider of medical transportation services, with a focus on patient safety and comfort. The company's team of medical professionals are highly trained and experienced, ensuring that patients receive the best possible care during transit. Icon Medical also offers competitive pricing for its services, making it an affordable option for patients who require medical transportation.

Good to Know

Customers should be aware that Icon Medical requires advanced notice for all medical transportation bookings. This is to ensure that the company can provide the necessary equipment and personnel for each trip. In addition, Icon Medical is committed to protecting patient privacy and adheres to strict confidentiality policies.

Reviews

Customers consistently praise Icon Medical for its professional and compassionate service. Patients and their families appreciate the company's attention to detail and commitment to ensuring a safe and comfortable journey. Overall, Icon Medical is a highly recommended provider of medical transportation services.

Amenities

  • amenity
    on-time departure
  • amenity
    baggage allowance

FAQ

What is your policy regarding flight cancellations and refunds?

At Icon Medical, we understand that flight cancellations and changes can happen due to unforeseen circumstances. We have a flexible policy in place that allows passengers to cancel or change their flights without any penalty up to 24 hours prior to the scheduled departure time. If the cancellation is made after that time, a fee may apply. Refunds are issued based on the fare rules of the ticket purchased.

How do you accommodate customers with special needs or requests?

We strive to make our flights accessible to all passengers, regardless of their individual needs or requests. We encourage passengers to inform us of any special requirements or requests they may have at the time of booking or at least 48 hours prior to departure. Our staff is trained to assist passengers with disabilities, including those who require mobility aids or service animals.

What amenities and services do you offer on board?

We offer a range of amenities and services on board, including complimentary snacks and beverages, in-flight entertainment, and Wi-Fi access. We also offer the option to purchase additional snacks and alcoholic beverages. Our first-class passengers have access to additional amenities such as premium meals and a wider selection of beverages.

What is your policy on baggage allowances and fees?

Our baggage allowance policy varies depending on the type of ticket purchased and the destination. We encourage passengers to review our baggage policy prior to booking their flight to ensure they are aware of any fees or restrictions that may apply. Additional baggage fees may apply if a passenger exceeds their allowance or brings oversized or overweight bags.

How do you ensure the safety and security of your passengers?

At Icon Medical, the safety and security of our passengers is our top priority. We comply with all international aviation safety regulations and conduct regular maintenance checks on our aircraft. Our pilots and flight crew receive extensive training and are equipped to handle any emergency situation that may arise during a flight. We also have strict security measures in place to ensure the safety of our passengers and their belongings.

Reviews

  • Jean Brown

    Icon Medical were great. We arranged an at home appointment and we’re kept informed of their estimated arrival time. The tests were done quickly and we received the fit to fly certificate within 5 hours. A fantastic service by Icon Medical - we would certainly recommend them. Thank you!

    28-05-2022
  • Mohammed Mansoor

    Brilliant efficient service and very polite mannered brother Amir Would definitely use this company again

    28-05-2022
  • Dina Kakule

    28-05-2022
  • Angela Waite

    28-05-2022
  • Jas Gill

    Amer arranged at home testing for all our group, clearly explained all the tests required, was very helpful and professional - highly recommended!

    28-05-2022
  • Anna David

    28-05-2022
  • CS

    Great service. I had a last minue change in travel plans and was able to accomodate at short notice, many thanks. Highly recommended

    28-05-2022
  • Bilal Nasir

    28-05-2022
  • Lewis Wadsworth

    Icon medical gave fast covid tests as promised. Their tester turned up precisely on time, performed the tests, was extremely polite and well presented. Thankyou so much -really pleased and would use again.

    28-05-2022
  • Ross Francisco

    Everything was done accordingly, happy with the swab test done with the proper hygeine.absolutely satisfied with the covid test done.

    28-05-2022