Ice Travel
Ice Travel is a travel agency located in Wolverhampton, England. They specialize in providing cruise agency services as well as travel and hotel bookings. With a focus on customer satisfaction, Ice Travel offers personalized travel solutions to ensure a memorable experience for their clients.
Introduction to Ice Travel
Ice Travel is a travel agency that specializes in cruises. Their mission is to provide customers with unforgettable experiences while exploring the world's seas. Founded in Wolverhampton, England, the company has been in business for over 20 years. What sets Ice Travel apart from its competitors is their personalized approach to customer service. The team at Ice Travel creates customized cruise packages to meet the unique needs of each customer.Services & Products
Ice Travel offers a wide range of cruise packages to destinations all over the world. Whether customers are looking for a relaxing Caribbean cruise or an adventure in Alaska, Ice Travel has a package that will suit their needs. The company also offers travel insurance and can arrange flights to and from the port.Location
Ice Travel is located on Dudley Road in Wolverhampton. The area is a mix of residential and commercial buildings. Customers can expect to find a variety of businesses in the area, including restaurants, cafes, and shops. The nearest public transportation options are the Wolverhampton Train Station (1.5 miles), the Wolverhampton Bus Station (0.7 miles), and the Wolverhampton St. George's Tram Stop (0.8 miles).Benefits
Customers should choose Ice Travel because of their commitment to personalized customer service. The team at Ice Travel takes the time to get to know each customer and create a customized cruise package that meets their unique needs. In addition, the company offers competitive pricing and a wide range of destinations.Good to Know
Customers should be aware that Ice Travel is a small, independently owned company. While this allows for personalized service, it also means that the company may not have the resources of larger travel agencies.Reviews
Customers rave about the personalized service they receive from Ice Travel. Many reviewers mention the customized cruise packages and attention to detail. However, some reviewers note that the company's small size can lead to slower response times. Overall, customers highly recommend Ice Travel for their cruise needs.Amenities
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wi-fi
FAQ
What are the pricing options for different types of cruises available with your agency?
At Ice Travel, we offer a variety of pricing options for different types of cruises based on the cruise line, destination, length of trip, and cabin type. Our team of travel experts can provide you with a personalized quote based on your preferences and budget.Can you provide information on the various cruise lines your agency partners with?
Ice Travel partners with a wide range of cruise lines including Royal Caribbean, Carnival, Norwegian Cruise Line, MSC Cruises, and many more. Our team is knowledgeable about the different cruise lines and can help you choose the best one for your needs.What services do you offer to help customers plan and book their cruise vacations?
We offer a comprehensive range of services to help customers plan and book their cruise vacations. Our team can help with everything from choosing the right cruise line and itinerary to booking flights, arranging transportation to the port, and securing travel insurance.Can you provide details on the onboard amenities and activities offered by the cruise line?
Ice Travel can provide you with information on the onboard amenities and activities offered by the cruise line. This includes dining options, entertainment, excursions, spa services, and more. We can help you choose a cruise line that offers the amenities and activities that are most important to you.What is your cancellation policy and are there any fees associated with cancelling a booking?
Our cancellation policy and associated fees vary depending on the cruise line and type of booking. However, we can provide you with detailed information on the cancellation policy and any fees associated with cancelling a booking before you make your reservation. We always recommend that customers purchase travel insurance to protect themselves in case of unexpected cancellations or changes to their travel plans.Reviews
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Susan Rani
Excellent customer service. Even rang me on the way to the airport to ask if id checked in as could see on the system I was running late. Friendly genuine service. At time of booking the kind lady stopped an hour after closing time to sort my NHS app and canada arriving app. Beyond and above service. Highly recommended
26-07-2022
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Akash Arora
26-05-2022
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Amandeep Kaur
26-05-2020
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Balbir Singh
very honest travel agent
26-05-2019
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gita joseph
26-05-2019
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gurnam singh DELHI
26-05-2019
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Jaz Singh
Absolutely fantastic service, very professional, friendly and helpful. I recently in the last week have returned from India faced with some problems with my return flight in amritsar airport, staff at the airport really messed me about and one phone call to ice travel and all was sorted. Thank you so much for your help. This travel agents were recommended to myself and I will definitely recommend it to all my family and friends.
26-05-2016
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Sereana Chima
Absolute dreadful service, the way they dealt with us was appalling. No respect and I would NEVER advise going there
26-05-2016
