Hydropool North West
Hydropool North West is a company based in Ashton-under-Lyne, England. They specialize in hot tub repair services, hot tub stores, swimming pools, building and construction, and sports and hobbies.
Introduction to Hydropool North West
Hydropool North West has been providing hot tubs and swimming pools to customers for over 20 years. Their purpose is to help individuals and families make the most of their outdoor spaces by providing high-quality products and services. What makes this company unique is their focus on customer satisfaction and their commitment to providing the best possible experience for their clients.Services & Products
Hydropool North West offers a range of services including hot tub repair services, hot tub stores, swimming pools, and building and construction. Customers can buy a variety of hot tubs and swimming pools from the company, including in-ground and above-ground options. They also offer installation and maintenance services to ensure that their products are properly installed and cared for.Location
Hydropool North West is located in Ashton-under-Lyne, England. The area is known for its mix of residential and commercial properties, with a variety of businesses including shops, restaurants, and entertainment venues. The nearest public transportation options include Ashton-under-Lyne train station (1.3 miles), Ashton-under-Lyne bus station (1.2 miles), and Ashton West tram stop (1.6 miles).Benefits
Customers should choose Hydropool North West because of their commitment to quality and customer satisfaction. The company offers a range of high-quality products and services, and they are dedicated to ensuring that their customers are happy with their purchases.Good to Know
Customers should be aware that Hydropool North West is a reputable company with a long-standing history of providing excellent products and services. They should also be aware that the company offers a range of financing options to make purchasing a hot tub or swimming pool more affordable.Reviews
Customers have praised Hydropool North West for their excellent customer service, high-quality products, and professional installation services. Many customers have remarked on the company's attention to detail and their commitment to ensuring that their customers are satisfied with their purchases.FAQ
What types of hot tub repairs do you specialize in?
At Hydropool North West, we specialize in all types of hot tub repairs, including leaks, pump and heater issues, and control panel malfunctions. Our team of experienced technicians can diagnose and fix any problem you may be experiencing with your hot tub.What types of swimming pools do you offer?
We offer a wide range of swimming pools, including in-ground, above-ground, and semi-inground pools. Our pools come in a variety of shapes and sizes to fit any backyard space, and we offer a range of features such as waterfalls, lighting, and heating options.Do you offer customization options for pool shape, size, and features?
Yes, we offer a variety of customization options for our swimming pools. We can work with you to design a pool that fits your unique needs and preferences, including custom shapes, sizes, and features. Our team will work with you every step of the way to ensure you get the pool of your dreams.What is the warranty on the hot tub and what does it cover?
Our hot tubs come with a comprehensive warranty that covers parts and labor for a specified period of time. The exact details of the warranty will vary depending on the specific model of hot tub you purchase. Our team can provide you with all the details of the warranty when you make your purchase.Can you provide references or testimonials from previous customers who have purchased hot tubs from your store?
Absolutely! We have many satisfied customers who have purchased hot tubs from our store, and we would be happy to provide references and testimonials upon request. Our team is committed to providing the highest level of customer service, and we take pride in the positive feedback we receive from our customers.Reviews
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Peter Rawcliffe
Bought our hottub from Hydropool at Ashton and all I can say is poor customer service & poor communication. Started nice but obviously just after selling aa no after service. Don’t expect to get anything done on time or any acknowledgement that they are in the wrong. Don’t expect to be kept up to date with what is happening unless you’re willing to constantly chase and threaten legal action. Nearly two years later finally fixed a cabinet piece that was broken when we bought the hot tub and promised would be fixed. Absolutely no responsibility taken their belief is that it’s not their fault so tough. In response to hydropool clear example of not actually acknowledging poor service. No mention was given to the control panel, as again another fault which would be expected to be corrected. With regards to the cleaning service. The actual job that should have happened originally was to replace the UV light which again didn’t happen at the time. I’m very happy to provide any and all correspondence and responses given by hydropool to anyone who wants them.
18-05-2023
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cathy ashmore
We bought our cabin on an impulse in November and can honestly say it was a great decision. We had expert advice from Pauline and Brian at Hydropool Northwest throughout the whole process. The team of fitters, Adam and Reece were both amazing and worked so hard in horrendous weather to get everything in place on time. We have enjoyed lots of gatherings already and spent Christmas Day in our magical cosy cabin. Looking forward to summer now to make more special memories. Everyone needs an Arctic Bar Cabin.
18-02-2023
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Sophie Hourihan
From the first meeting to the ongoing service the team at Hydropool North West have been incredible. Every request has been met, advice has been incredible and the team that work to get you set up are all super friendly, with great humour. We cannot recommend them highly enough and are enjoying our new space with friends and family. Go on you know you deserve a cabin too.
18-12-2022
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Keith Thomas
Could not be happier with our tub. Hydropool North West we’re spot on from beginning to end. I would recommend highly to anyone considering a hot tub purchase.
18-12-2022
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H Flight
18-08-2022
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Russ Littlewood
Fabulous service throughout the entire process from Brian, Pauline and Matthew. Unrivalled product knowledge was reassuring when there are so many hot tub companies out there. But with the best insulation you can get for a hot tub, Hydropool seemed the logical choice along with the aftercare (if required) from this brilliant family team. The team held our product until we were ready for installation then fitted it and ran us through the operating process. I’m hoping that word of mouth helps as I have already recommended them to many friends.
18-08-2022
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l Platt
Great service, friendly staff, really helpful to us as we was unsure what design we wanted , would really recommend them to anyone
18-06-2022
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Tim Rowson
Highly recommend. The service from the first minute to the last was way ahead of anything we'd experienced with other providers. This is a family affair, with Brian and Pauline and their son Matthew, each providing knowledgeable and exemplary advice. And there's no sales pressure whatsoever with great after sales too. They make things happen too - we never thought we'd get a hot tub into our garden, but they found a way with the crane lift (great value and service by the way) part of the experience. If you are thinking about a hot tub/swim spa make this company your first appointment. Absolutely first class.
18-06-2022
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Vicki Murray
Fantastic service fro Hydropool Manchester. Pauline gave us great advice from the start and was not pushy at all. Excellent communication, delivery was when expected. Smooth installation and good advice about how to oook after our hot tub. We finally got to try out the hot tub last night and we definitely made the right decision!
18-06-2022
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Mike Bushdyhan
18-06-2022
