Hunt ADR Ltd

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Reviews

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  Rick H

  I’m disappointed with the Hunt ADR arbitration service: 1. The messaging system is inflexible and poorly designed - there’s no ability to upload PDF responses so you have to use their online text editor but then after you submit a message all formatting (line breaks, bold, etc) is stripped so the message then appears as one clump of a hard to follow paragraph of text. 2. The case wasn’t handled by the arbitrator within the given timescale of 28 days (it took 34 days). I wasn’t even provided any updates regarding the delay and new expected timescales. Only after chasing an update on day 33, a response was received on day 34. 3. Even though the defendant clearly agreed during arbitration that they were responsible to pay more compensation (compared to their offer before arbitration), the arbitrator decided to dismiss 2 out of the 3 compensation items when making the final decision. Thankfully, despite the arbitrator dismissing 2 out of the 3 compensation items, the defendant still honoured and paid out for all 3 compensation items (however I’m still out of pocket by the £108 arbitration fee). I wouldn’t recommend the the Hunt ADR arbitration service. I question the thoroughness and impartiality of the process. If in the future I face a despite with a travel operator I will make a claim via court.

  26-09-2022
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  Mohammad Saqib

  I have ongoing Claim with the Hunt ADR via ABTA. I was supposed to be hearing from them on 31/03/2020, but still no correspondence. I would give them a benefit of the situation whats happening around but will come back and update my experience. Yes decision came a week later but was investigated properly. Both parties were given enough time to provide the evidence. Well worth it, compare to going to the small claim court.

  26-05-2021
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  Bernadette Barker

  I have just received confirmation that I have passed the Hunt ADR mediation skills training course and so I am now an Hunt ADR Ltd accredited mediator. I am also certified in on line mediation too as part of the course. Gregory Hunt and his team, including for John Jarrett and Kelly Thornton were excellent tutors. The five days flew by and I can highly recommend the course. Apart from now being accredited as a mediator I have new found skills I never knew I needed.

  26-05-2021
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  keith kelliher

  Took part in the Certificate in Online Mediation course which was very enjoyable and brought me up to speed in the hints and tips with using Zoom as my remote mediation platform. Would recommend to anyone thinking of mediating online to get a handle on utilizing the software and things to watch out for. Thanks Gregg.

  26-05-2020
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  Ignacio Garcia

  (Translated by Google) I have not hesitated to take the course offered by Hunt ADR to adapt to the new situation and to be able to offer online mediation services. Highly recommended. (Original) No he dudado en realizar el curso que ofrece Hunt ADR para adaptarnos a la nueva situación y poder ofrecer los servicios de mediación online. Muy recomendable.

  26-05-2020
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  Shane Pearce

  EDIT/UPDATE: More lies to mask this company, I have had NO corrospondence or communication from Hunt ADR whatsoever END OF UPDATE.... This is my personal experience. IF you have been railroaded (pushed) here via ABTA complaints regarding issues on a cruise ship or holiday PLEASE STOP and do some research. You are throwing away £108 (£216 as you have to pay other parties fee when you lose) Wish I'd independently taken company to Small claims court, where it's a level playing field and ALL evidence and statements are considered. It's a very one sided system and sadly you will lose as a consumer and lose the ability to take the case to a proper court.. My experience was appalling, HUNT ADR are very unhelpful, had zero support, they point blank refused to call me as I was struggling with the online platform and I suffer from mental health issues and depression. After calling for assistance and promised a call back, I just got an email saying they would not help in any way. I tried to cancel the claim at this point as it was apparent it was a unfair system, but this was refused, so I ended up filing evidence poorly while the company I was fighting had a full legal team and they point blank lied and altered records, so I lost, in the award letter received it even admits they don't go into full details, then the next insult is to appeal it? It will cost a further £350!!!! and I can not pursue this independently in a court of law. Shameful company, Our £5,000+ cruise was ruined, children were exposed to health and safety risks due to staff negligence, poor service and discrimination yet Hunt ADR awarded them.. In my honest opinion I question just how independent MSC, ABTA and Hunt ADR really are.

  26-05-2020
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  David Bartos

  Completed the ArbEx CDP programme for qualified arbitrators Dec 19. Thoroughly recommend this opportunity to arbitrate real cases: award templates supplied, helpful encouragement from Gregg with responses to queries, good communication from his staff and detailed award assessment provided at end. Invaluable experience gained. Thanks !

  26-05-2020
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  Mark O'Hagan

  I attended the Hunt ADR Mediation course in Malaga. I found this great learning at a competitive price with all the attractions of being on the Med. This is a serious topic and an assessed course but Gregg did well to keep matters friendly, professional and informal which was appreciated by all the delegates.

  26-05-2020
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  Steve Campbell

  Just completed my Arbitration assesment on the Arbex scheme run by Hunt ADR. Great scheme with excelent support and feedback, thanks to all the team at Hunt ADR for all your help Steve

  26-05-2020
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  pilar garcia

  It has been a pleasure to participate in Civil & Commercial Mediator course provided by Hunt ADR Limited, last November in Malaga (Spain). It was a great experience to learn how to became a mediator and how to use new skills and tools in dispute resoluction. Thanks for being now an Accreditated Civil & Commercial Mediator

  26-05-2020