HTS Group Ltd
HTS Group Ltd is a company based in Harlow, England. They specialize in providing services to Housing Utility Companies and the Public Sector & Society.
Introduction to HTS Group Ltd
HTS Group Ltd is a company that provides housing utility services to the public sector and society. The company has a long history of providing reliable and quality services to its customers, and has been in business for many years. What makes HTS Group Ltd unique is their commitment to customer satisfaction and their ability to provide cost-effective solutions for their customers.Services & products
HTS Group Ltd offers a variety of services to its customers, including gas, electricity, water, and waste management services. Customers can also purchase energy-efficient products from the company, such as LED light bulbs and smart thermostats. The company's services are designed to be affordable, reliable, and environmentally friendly.Location
HTS Group Ltd is located in the Mead Park Industrial Estate in Harlow, England. The area is home to a variety of businesses, including manufacturing and distribution companies. Customers can expect to experience a busy and industrial environment when visiting the company's location. The closest public transportation options are the Harlow Town train station (1.5 miles), the Harlow bus station (1.2 miles), and the Harlow Mill train station (2.3 miles).Benefits
Customers should choose HTS Group Ltd because of the company's commitment to customer satisfaction and their ability to provide cost-effective solutions. The company's services are designed to be environmentally friendly, which is important to customers who are concerned about sustainability. HTS Group Ltd also offers energy-efficient products, which can help customers save money on their utility bills.Good to know
Customers should be aware that HTS Group Ltd only provides utility services to the public sector and society. The company does not provide services to private individuals or businesses.Reviews
Customers have given HTS Group Ltd positive reviews for their reliable and cost-effective services. Customers appreciate the company's commitment to sustainability and their ability to provide energy-efficient products. Overall, customers are satisfied with the quality of service provided by HTS Group Ltd.Amenities
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customer support -
online account management
FAQ
How do you calculate the charges for your utility services?
We calculate our charges based on a variety of factors, including the type of service being provided, the amount of usage, and any applicable taxes or fees. Our pricing is competitive and transparent, and we strive to provide our customers with affordable rates and high-quality services.What types of services do you provide for housing utilities?
We provide a wide range of utility services for housing, including electricity, gas, water, and waste management. Our services are designed to meet the needs of residential customers, and we offer flexible options to fit a variety of lifestyles and budgets.Can you provide information on your customer service policies and procedures?
We take customer service very seriously, and we are committed to providing our customers with the highest level of support and assistance. Our policies and procedures are designed to be transparent, fair, and responsive to customer needs. We offer a variety of communication channels, including phone, email, and online chat, and we have a dedicated customer service team available to answer questions and resolve issues.Do you offer any discounts or special programs for customers with financial difficulties?
Yes, we understand that some of our customers may be facing financial difficulties, and we offer a variety of assistance programs to help them manage their utility bills. These programs may include payment plans, energy assistance programs, and other forms of financial assistance. We encourage our customers to contact us to learn more about these programs and how they can benefit from them.How do you handle and respond to emergency situations or utility outages?
We have a comprehensive emergency response plan in place to ensure the safety and well-being of our customers during utility outages or other emergency situations. Our team is trained to respond quickly and efficiently to these types of events, and we have established communication channels and protocols to keep our customers informed and updated. We also work closely with local emergency services to coordinate our response efforts and ensure a timely and effective response.Reviews
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Carl Oconnor
Had a waterleak this morning coming through kitchen light onto the floor . A electrician and plumber were promp ,friendly and got the problem sorted . Thank you both .
27-05-2023
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Michael Filmer
28-04-2023
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Evan Rowe
I work for HTS and love every minute of it 😀
28-04-2023
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Rob Byrne
28-01-2023
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Jim Stone
Its where I work
28-12-2022
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Douglas Sinclair
What can I say about HTS I have work here for five months now on parks and I love working here they do care about their staff and they all ways happy to spout you in your job. It’s a very rewarding job as you can see what you have done in your home town I hope I have many more years here.
28-12-2022
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Steph H
Customer service is brilliant... however. Whatever you can do over the phone is no different than you can do here....
28-12-2022
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Lotty Taylor
Ive never come across such a lazy bunch of incompetents…ever ! They need sacking & a new company employing ! Nothing but excuses & down right lies from this appalling company ! But then everything Harlow council do is third rate at best !!!
28-12-2022
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Elaine Rowe
What wonderful service from the lovley ladies at HTS repairs..heating engineer out within 2 hours Well done team 👏
28-12-2022
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Danny Young
Great service reported hot water not working and in less than 24hrs all repaired by a great engineer called Mark.
28-12-2022
