Howdens – Tile Hill
Howdens - Tile Hill is a wholesaler of household appliances located in Coventry, England. They offer a wide range of products to meet the needs of their customers. Their shop is a great place to go shopping for all your household needs.
Introduction to Howdens – Tile Hill
Howdens – Tile Hill is a well-established wholesaler of household appliances located in Coventry, England. Founded several decades ago, the company has since then grown to become a leading supplier of quality products to retail stores and trade professionals. What sets Howdens – Tile Hill apart from its competitors is its commitment to delivering unparalleled customer service and an extensive range of products.Services & Products
Howdens – Tile Hill offers a wide range of household appliances, including ovens, hobs, refrigerators, washing machines, and dishwashers, among others. The company also supplies high-quality kitchen cabinets, worktops, and sinks to cater to the needs of kitchen designers and installers. Customers can also benefit from the company's expert advice and guidance when selecting products.Location
Howdens – Tile Hill is located on Fletchamstead Highway, Tile Hill Lane, in Coventry. The company is situated in a bustling commercial area, where shoppers can find a variety of shops and businesses, ranging from supermarkets and restaurants to retailers and service providers. The area is easily accessible by public transportation, with the Tile Hill Railway Station, Canley Railway Station, and Coventry Railway Station located within a 3-mile radius.Benefits
Customers who choose Howdens – Tile Hill enjoy numerous benefits, including access to a wide variety of high-quality household appliances and kitchen products. The company's expert staff are always on hand to offer advice and guidance, ensuring that customers make informed purchasing decisions. Additionally, Howdens – Tile Hill offers competitive pricing and fast, reliable delivery services.Good to Know
Customers should be aware that Howdens – Tile Hill is a wholesaler and therefore does not sell directly to the public. The company only supplies products to retail stores and trade professionals.Reviews
Customers have praised Howdens – Tile Hill for its excellent customer service, extensive range of products, and competitive pricing. Many have also commended the company's expert staff for their knowledge and professionalism. Overall, customers have consistently rated the company highly and have recommended it to others in the industry.Amenities
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delivery -
credit card payment
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online ordering
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price matching
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installation service
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warranty
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returns policy
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bulk discounts
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local pickup
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after-sales service
FAQ
What brands of household appliances do you carry?
We carry a variety of brands for household appliances, including but not limited to Bosch, Beko, Hotpoint, and Indesit.Is there a minimum order quantity for purchasing appliances from your company?
No, there is no minimum order quantity required to purchase appliances from our company. Customers are welcome to purchase as few or as many appliances as they need.Do you offer any warranties or guarantees on appliances purchased from your company?
Yes, we offer warranties and guarantees on appliances purchased from our company. The length and coverage of the warranty or guarantee may vary depending on the specific product.Can you provide bulk pricing or discounts for larger orders?
Yes, we can provide bulk pricing or discounts for larger orders of appliances. Please contact us for more information on our bulk pricing options.What is your return and exchange policy for appliances purchased from your company?
Our return and exchange policy for appliances purchased from our company may vary depending on the specific circumstances. Please contact us for more information on our return and exchange policy.Reviews
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habid hussain
Very good service My brother used them very helpful staff Especially the tilehill branch coventry Excellent staff
26-04-2023
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Daniel Molyneux
Terrible slow service and rude staff
26-08-2022
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Christopher Horton
CONSISTENTLY LACKING AFTER SALES SUPPORT! Happy pleasant and helpful staff. Purchased a Lamona single oven model LAM3704. Initially pleased but soon the oven developed a problem of changing the heat setting by its own volition! The display would rise and lower oven temperature of its own accord and not reliable when using the oven. We were never confident the displayed temperature matched that inside the oven. We called the service number, an engineer came by to diagnose a faulty circuit board. Engineer returns at a later date to replace circuit board. All seems good. Not for long though. Same problem returns with unreliable heat settings along with random beeping sounds. We video the problem and go along to the Tile Hill branch of Howdens to report the fault. Another engineer is sent at a later date. Engineer views the video and says we’ve been using the oven settings incorrectly. They refer to the user manual and apparently puts us ‘right’. We take note of their advice and modify our use of the oven controls. Mmm.. It’s not many days later that the same problem reoccurs! How can this be? We’re now well and truly confused and stop following this up for the time being. A month passes and I decide to pursue this again at the Howdens branch. They’re surprised it hadn’t been resolved. Yes, we are too. After looking at the user manual as I did when first using the oven I realise we were never using the settings incorrectly like the previous engineer informed us! The guide is pretty simple to understand. So there’s another wasted 6 weeks we’ve been with a faulty oven after an uniformed engineer wrongly advises us. The Howdens manager sends a request for another engineer to look at the oven. Mmm…Maybe 4 weeks pass and we haven’t heard from an engineer. Now as time passes the oven has developed another fault. The digital display has fallen back into the housing and is now mostly unresponsive. I’ve taken a picture of that too. I pop back to the Howdens branch and see the manager. He’s surprised the oven hasn’t been repaired. Yes, we are too. He fires off another request for an engineer to visit us. Maybe another 4-6 weeks pass by and we don’t hear anything further. No engineer contacts us. I return to the Howdens branch to the surprise of the manager. Mmm…this is getting rather tiresome I think. The manager is understandably frustrated. Yes, we are too as how many months have passed by to get nowhere forward with the faulty oven. The reason we purchased the Lamona oven was to replace an oven that was faulty that nearly electrocuted my Mum! Yes, that oven was sparking inside when mum reached in to lift out a baking cake. That particular oven was supplied to us by a different company and NOT from Howdens. So there I am. I tell the Howdens branch manager that this is now a matter of health and safety as the Lamona oven is faulty, falling apart, choosing heat settings randomly by itself and it can’t be trusted! Going by our experience of the previous oven there’s a real concern now that we don’t know what the Lamona oven will do next? To us it’s now a health and safety hazard. We request a refund for the Lamona oven to which the manager agrees. Thankfully. We just want to be released from this situation so we can purchase an oven from a different company that can support us should we need it. Howdens ‘back office’ system that is used to request engineers to attend to a customer is absolutely hopeless, unreliable, and has let down ourselves and the staff of the Tile Hill branch of Howdens. How can they support their customers when there’s no effective system in place? Will their ’back office’ system need an engineer to fix that? How long will they be waiting I wonder? Mmm… This has had some impact on us and we feel we’ll never choose Howdens again if that option comes up in the future. Never to be relied upon. Particularly if it involves the need of an engineer to repair your oven anytime soon! My top tip? Choose a local, long serving, Independent company for your new oven….
26-05-2022
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Baskar Baskar
26-05-2022
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S More
26-05-2022
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John Smith
As being new to being a property developer I have found Howdens to be very helpful and knowledgable, previously been using BQ and wickes
26-05-2022
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Richard Thomson
Absolutely useless, would not return items, from different branch even wiv identical product codes etc not helpful and rude
26-05-2021
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barry jacques
Very helpful
26-05-2021
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Nick Edwards
In and out fast service
26-05-2021
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Krzystof Bucon
26-05-2020
