Hour Energy
Hour Energy is a leading energy supplier based in Birmingham, England. They specialize in providing energy and resources to businesses and individuals across the United Kingdom. With a commitment to sustainability and affordability, Hour Energy offers a range of energy solutions to meet the needs of their customers. As one of the top energy suppliers in the region, Hour Energy is dedicated to providing reliable and efficient service to their clients.
Introduction to Hour Energy
Hour Energy is a UK based energy supplier that was founded in 2010 with a mission to provide affordable and sustainable energy to businesses and homes all over the country. The company's unique selling proposition is their commitment to renewable energy sources and their focus on reducing carbon emissions.Services & products
Hour Energy offers a range of energy services to customers including gas, electricity, and renewable energy options such as solar and wind power. Customers can choose from a variety of energy plans that suit their needs and budget. The company also offers energy-saving products such as smart meters and insulation to help customers reduce their energy consumption and lower their bills.Location
Hour Energy is located in the heart of Birmingham, a bustling city known for its vibrant culture and business opportunities. The area where the company is located is home to a mix of commercial and residential properties, with many shops, restaurants, and cafes nearby. The closest public transportation options are New Street Station (0.4 miles), Moor Street Station (0.5 miles), and Snow Hill Station (0.6 miles).Benefits
Hour Energy stands out from other energy suppliers in the industry due to their commitment to renewable energy and sustainability. They offer competitive prices and flexible energy plans that cater to the needs of a diverse customer base. The company also provides excellent customer service, with a dedicated team that is always ready to help customers with any questions or concerns.Good to know
Customers should be aware that Hour Energy requires a credit check before providing energy services. Additionally, the company offers a range of payment methods including direct debit and pay-as-you-go options.Reviews
Customers have praised Hour Energy for their commitment to renewable energy and their excellent customer service. Many have noted that the company offers competitive prices and flexible energy plans that have helped them save money on their energy bills. Some customers have also appreciated the company's energy-saving products and services, which have helped them reduce their carbon footprint.FAQ
What types of energy plans do you offer and what are the rates?
We offer a variety of energy plans, including fixed-rate and variable-rate plans, as well as renewable energy options. Our rates vary depending on the plan you choose and your usage, but we pride ourselves on offering competitive rates.Are there any hidden fees or additional charges not included in the advertised rates?
No, we believe in transparency and honesty when it comes to our pricing. Our advertised rates include all applicable fees and charges, so you can trust that the rate you see is the rate you'll pay.What is your customer service response time and available support options?
We strive to provide excellent customer service and offer various support options, including phone, email, and online chat. Our response time is typically within 24 hours, but we aim to respond as quickly as possible to any inquiries or issues.How do you ensure reliable and consistent energy supply to customers?
We work with reputable energy suppliers and employ the latest technology and infrastructure to ensure reliable and consistent energy supply to our customers. We also have contingency plans in place in case of any disruptions to the energy supply.What steps do you take towards sustainability and renewable energy sources?
We are committed to sustainability and offer renewable energy options, such as wind and solar power. We also prioritize energy efficiency and work with customers to reduce their energy usage and carbon footprint. Additionally, we constantly evaluate and explore new technologies and sources for renewable energy.Reviews
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kershi2i
Great company, I have been saving money with them and it's amazing service. Nothing more you can ask for!
26-05-2021
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Josh tyler
Great company, switching suppliers was easy, I would recommend using their service.
26-05-2021
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Laura Greenway
Great company, they take care of my business gas and electricity contracts. I have saved a lot of time and money over the years !
26-05-2021
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Amandeep Bharath
I am very pleased with Hour Energy. My new gas and electricity contracts have No standing charges and I have better rate than before. I only pay for what I use now.
26-05-2021
