Hounsfield Surgery
Hounsfield Surgery is a healthcare and medicine company located in Newark-on-Trent, England. They specialize in travel clinics, providing top-notch medical care and advice to travelers. With their expertise in healthcare and medicine, Hounsfield Surgery is dedicated to ensuring the health and safety of their patients.
Introduction to Hounsfield Surgery
Hounsfield Surgery is a medical center located in Sutton on Trent, Newark, England. The company has been operating for many years, providing top-notch healthcare services to its patients. What makes Hounsfield Surgery unique is its wide range of healthcare services that cater to the needs of different individuals.Services & products
Hounsfield Surgery offers various healthcare services, including general practice, travel clinics, minor surgery, and much more. Patients can consult with experienced doctors, who provide personalized medical care and treatment plans. The company also offers online consultations and prescription services, making it easy for patients to access medical services from the comfort of their homes.Location
Hounsfield Surgery is situated in Sutton on Trent, a small village in the Newark-on-Trent area. The area is known for its peaceful surroundings and friendly locals. There are several businesses in the area, including restaurants, grocery stores, and retail shops. The nearest public transportation options are the Newark Castle railway station, the Newark North Gate railway station, and the Newark bus station, all located within a 10-mile radius from the surgery.Benefits
Hounsfield Surgery is an excellent choice for patients looking for top-quality healthcare services. The company has a team of experienced doctors and healthcare professionals who are dedicated to providing exceptional medical care to their patients. Patients can also benefit from the company's online consultation and prescription services, which make it easy for them to access medical care from anywhere.Good to know
Patients should note that Hounsfield Surgery operates on an appointment-only basis. Patients can book an appointment by calling the surgery or by booking online. In case of a medical emergency, patients should contact the surgery immediately or visit their nearest hospital.Reviews
Customers have praised Hounsfield Surgery for its exceptional healthcare services. Patients have commended the doctors and staff for their professionalism, expertise, and friendly demeanor. Patients have also appreciated the company's online consultation and prescription services, which have made accessing medical care more convenient.Amenities
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vaccination -
appointment availability
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online booking
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insurance acceptance
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lab testing
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prescription refills
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vaccine education
FAQ
What vaccinations do you recommend for my specific travel destination?
We recommend specific vaccinations based on the country you are traveling to. Our healthcare professionals will assess your travel itinerary and provide you with a personalized recommendation.Are your healthcare professionals certified and experienced in travel medicine?
Yes, our healthcare professionals are certified and experienced in travel medicine. They regularly attend training and conferences to stay up-to-date on the latest travel health information.What other services do you offer besides vaccinations?
In addition to vaccinations, we offer travel health consultations, medication prescriptions, and advice on travel-related illnesses.How far in advance should I book an appointment before my trip?
We recommend booking an appointment at least 4-6 weeks before your trip, especially if you need multiple vaccinations. However, we understand that sometimes travel plans can be spontaneous, so we will do our best to accommodate your needs.Do you accept insurance for your services?
Unfortunately, we do not accept insurance for our travel health services. Payment is due at the time of the appointment, and we accept cash, credit, or debit cards. We can provide you with a receipt to submit to your insurance company for possible reimbursement.Reviews
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Simon Hearn
Well, spoke to Doctor about health issue she was very helpful, said book in for a blood test.....can only do bloods between 7.30 and 1 weekdays....what about those that have to work???? So got to wait 7 weeks now for a test during half term... Update 19/04/23 Phoned again yesterday to book an appointment to just speak to a doctor as I realise trying to see one now is hopeless. To be told you have to ring back at 08.00am ,I explained I just wanted to make an appointment???...no word of when would you like it! I cannot phone at 08.00am as I drive and don't use my phone whilst driving Got my appointment after saying the same thing twice 15/05/23....which is fine. Why don't they just ask when would you like the appointment? It really feels like they are trying to put you off appointments, and I don't appreciate being asked what is the nature of your call!..and the Doctor will call some time after 09.30, well hopefully I'm not driving.
26-04-2023
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Isabella Suiter
26-05-2022
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Anne Waghorne
Extremely poor customer service, this surgery could and should do better.
26-05-2022
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Roscoe Fernandes
Friendly, professional and attentive. It's great to have a local practice which dispenses as well. We're very lucky to have this!
26-05-2022
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Graham DAVISON
26-05-2021
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Beverley Hancock
Brought my 20 year old son who has a severe autism for a general health check, he struggles to communicate with people. We saw Sister Sarah and she was very good with my son, explained things very well and was very understanding of his condition. Afterwards my son felt a bit faint due to his blood test and she was quicky on hand in reception to help him. Such lovely lady.
26-05-2021
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Debbie MP
The covid pandemic has resulted in the removal of the process to book non urgent appointments ahead. This means all appointments have to be made at 8am on the day of ‘maybe’ being called back by a GP or if it’s serious they may then invite you in to see them in person. This puts pressure on everyone and it seems some of the reception team can’t cope with that and take out their stress on the patient on the other end of the phone line. Often rude and dismissive and speak to us as though we are criminals when actually we just would need to speak to a doctor of our choice. Often the female doctor who is excellent is already unavailable this day by the time you manage to get through to speak to the reception team at 8:10am.... the phone line has been busy non stop til then. So you are spoken to rudely and told to try again another day. To then repeat the process. It has taken me 2 months to get an appointment to speak the female doctor. Unacceptable! Must do better Hounsfield Surgery and your reception team need to understand that we are as much under stress in our lives as they are and do understand the process and their situation. However there is no excuse for rudeness especially towards your patients. We also have jobs and need to take time off to attend the surgery. Not helpful therefore when appointments are cancelled with no notice! The nurses and the doctors are very friendly and Dr Malone is exceptional, as was Dr Clark but she left recently which was a great shame as she was my doctor and I had a good rapport with her but I knew nothing about her departure.
26-05-2021
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Lesley Elliott
26-05-2021
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Katy Mizen
26-05-2020
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Tina Meadows
Telephoned the surgery to see if they were taking on new patients, only to be told by the very abrupt and rude receptionist that "its no bed of roses here". She continued by saying that you will not get a fast appointment here, despite the fact that i had not even suggested that appointment times were an issue at our current surgery. I think it is time this lady realised she is in a "customer" facing role and as such should, at least, be approachable. Not a good representative for the Practice. In the end I said "if you don't want new patients i will go elsewhere" and ended the call. She was an absolute disgrace and sounded old enough to know better!
26-05-2020
