Featured image
Chocolate Factories

Hotel Chocolat Lakeside

Hotel Chocolat Lakeside is a renowned company in the United Kingdom that specializes in chocolate factories and food & beverage. With a focus on quality and innovation, the company has established itself as a leader in the industry. Their location in Grays, England is a popular destination for chocolate lovers and food enthusiasts alike.

Introduction to Hotel Chocolat Lakeside

Hotel Chocolat Lakeside is a UK-based chocolate company that was founded in 1993. The company prides itself on being one of the few chocolate makers in the world to grow cocoa on its plantation in Saint Lucia. Hotel Chocolat Lakeside is unique in that it operates its own chocolate factories, allowing it to have complete control over the production process from bean to bar.

Services & products

Hotel Chocolat Lakeside offers a wide variety of high-quality chocolates and chocolate-related products, including chocolate bars, truffles, and hot chocolate. They also offer a range of gift options, such as hampers and chocolate subscription services.

Location

Located in West Thurrock, Grays, Hotel Chocolat Lakeside is situated in a bustling retail area with many other food and beverage businesses. The area is easily accessible by public transportation, with the closest options being the Lakeside Bus Station (0.2 miles), Chafford Hundred train station (1.3 miles), and Grays train station (2.2 miles). Customers can expect a lively atmosphere with plenty of shopping and dining options nearby.

Benefits

Customers should choose Hotel Chocolat Lakeside for their high-quality, unique chocolate products. The company's commitment to growing their own cocoa and maintaining control over the production process ensures that they are creating some of the best chocolate on the market. Additionally, they offer a range of gift options that are perfect for any chocolate lover.

Good to know

Customers should be aware that some of Hotel Chocolat Lakeside's products may contain allergens such as nuts and dairy. However, the company takes great care to clearly label all of their products with allergen information and the ingredients list can be found on their website.

Reviews

Customers rave about the quality of Hotel Chocolat Lakeside's chocolate and the unique flavors that they offer. Many customers also appreciate the company's commitment to ethical and sustainable production practices. The only complaints are occasional issues with shipping and some customers finding the prices to be a bit high.

Amenities

  • amenity
    organic chocolate
  • amenity
    fairtrade chocolate
  • amenity
    gluten-free chocolate
  • amenity
    dairy-free chocolate
  • amenity
    customized chocolate
  • amenity
    chocolate gift box
  • amenity
    delivery service

FAQ

What is the sourcing of your cocoa beans and how do you ensure ethical and sustainable practices?

At Hotel Chocolat Lakeside, we source our cocoa beans directly from our own cocoa plantation in Saint Lucia, as well as from other ethical and sustainable cocoa growers around the world. We have a program called Engaged Ethics that ensures we pay a fair price to our growers and work with them to ensure ethical and sustainable practices. We also have a commitment to being 100% sustainable by 2030.

What types of chocolate do you produce and what is the difference in quality and taste?

We produce a range of chocolates at Hotel Chocolat Lakeside, including milk, dark, and white chocolates. We also create chocolates with different flavors and inclusions such as nuts, fruits, and spices. Our chocolates are made with high-quality cocoa beans and we use innovative techniques to bring out the flavors and textures in each chocolate.

Do you offer tours or tastings at your factory?

Yes, we offer tours and tastings at our factory in West Thurrock. Our tours include a guided visit through our chocolate-making process and end with a tasting of some of our chocolates. We also offer chocolate-making experiences where you can create your own chocolates.

What is your process for ensuring the freshness and quality of your chocolate products?

We take great care to ensure the freshness and quality of our chocolate products. We make our chocolates in small batches and use the freshest ingredients possible. We also package our chocolates in a way that protects them from light and air, which can degrade the quality of the chocolate. We have a team of chocolatiers who regularly taste and test our chocolates to ensure they meet our high standards.

Can you accommodate special dietary needs such as vegan or gluten-free options?

Yes, we offer a range of chocolates that are suitable for special dietary needs such as vegan and gluten-free diets. We clearly label each chocolate with the dietary information and have a dedicated range of chocolates that are free from animal products and gluten.

Reviews

  • Karolina Bartnik

    28-05-2022
  • prashant patel

    28-05-2021
  • Dean Bellevue

    Nice and cosy

    28-05-2021
  • Jack Skedge

    Nice shop and good selection of treats, but I know it’s a brand but it’s a bit pricy for chocolate.

    28-05-2020
  • Moisescu Sebastian

    28-05-2020
  • Funmi O

    28-05-2019