Hot Tubs At Home
Hot Tubs At Home is a company based in Towcester, England. They specialize in providing Pool & Hot Tub Services as well as Household Services to their clients. With a focus on quality and customer satisfaction, Hot Tubs At Home is committed to delivering exceptional services to their customers.
Introduction to Hot Tubs At Home
Hot Tubs At Home is a company that specializes in providing pool and hot tub services to households in the United Kingdom. The company was founded with the purpose of making the luxury of a hot tub accessible to everyone. What makes Hot Tubs At Home unique is their commitment to quality service and their attention to detail when it comes to customer satisfaction.Services & Products
Hot Tubs At Home offers a range of services to their customers, including hot tub installation, maintenance, and repair. They also offer pool and spa cleaning services to their clients. In addition, the company provides a range of hot tub related products, including chemicals, filters, and covers.Location
Hot Tubs At Home is located in Towcester, England, on Bell Plantation, Watling St. Towcester is a small town in Northamptonshire, known for its horse racing and historic architecture. The area is home to a variety of businesses, including shops, restaurants, and cafes. The town is easily accessible by public transportation, with the nearest train station, Northampton, located approximately 10 miles away. The closest bus stop is "The Saracen's Head PH" which is only a 2-minute walk away from the company.Benefits
Customers should choose Hot Tubs At Home because of their commitment to quality service and their attention to detail. The company's skilled technicians have years of experience in the industry and are dedicated to providing the best possible service. Additionally, Hot Tubs At Home provides affordable pricing and flexible scheduling options to their clients.Good to Know
Customers should be aware that Hot Tubs At Home only services households in the United Kingdom. Additionally, the company requires a deposit for their services.Reviews
Customers of Hot Tubs At Home have praised the company for their high-quality service and attention to detail. They have also commended the company's friendly and knowledgeable staff. Overall, customers have expressed satisfaction with the service provided by Hot Tubs At Home.Amenities
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pool cleaning -
pool maintenance
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pool repair
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filter installation
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chemical treatment
FAQ
What type of services do you offer for pool and hot tub maintenance?
We offer a range of services for pool and hot tub maintenance, including regular cleanings, chemical balancing, equipment repairs and replacements, and winterization. Our team is experienced and knowledgeable in all aspects of maintaining and repairing pools and hot tubs.Do you offer any warranties or guarantees for your services?
Yes, we offer warranties and guarantees for our services. We stand behind our work and want our customers to be satisfied with the results. If there are any issues or concerns, we will work with the customer to resolve them in a timely and efficient manner.Can you provide references or testimonials from previous customers?
Yes, we are happy to provide references and testimonials from previous customers. We have many satisfied customers who have left positive reviews and feedback about our services. We believe that our reputation speaks for itself and we are committed to providing the highest level of service to all of our customers.What is your pricing for regular maintenance and repair services?
Our pricing for regular maintenance and repair services varies depending on the specific needs of each customer. We offer competitive pricing and will work with customers to develop a customized plan that meets their needs and budget. We believe in transparent pricing and will always provide an estimate before beginning any work.How quickly can you respond to emergency repair requests?
We understand that emergencies can happen at any time, which is why we offer prompt and reliable emergency repair services. Our team is available 24/7 to respond to emergency repair requests, and we strive to respond as quickly as possible to minimize any damage or inconvenience.Reviews
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Be self aware CARE!
Great company
26-10-2022
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Silverstone Leasing
We would highly recommend Hot Tubes @ Home! Great company and team.
26-07-2022
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Nick Jackson
Firstly thank you to Alice an excellent sales person who I would highly recommend. We purchased our hot tub at the end of last year and from day one has guided us on how to keep it tip top and crystal clear. Secondly we have just had our first drain and refill. Brian turned up what a credit to the company. Nothing was too much for him. Top service from day one from all departments. Many thanks Nick and Emma
26-07-2022
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Melanie Commons
Very knowledge staff. Reasonable prices
26-06-2022
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Dean Capehorn
We purchased our hot tub around this time last year and as with most of the reviews everything up to the install was great. When the hot tub was installed and we were given a demo of it working and that's when i noticed the waterfall was struggling to pump water out let alone represent anything like what Coast Spa advertise. It turns out this was a known fault which we hadn't been advised of at the point we purchased it. We followed up with the office and they told us Coast Spa were working on an new part which would sort this out and was given a lead time of 2 to 3 months. The time came and went but i hadn't heard anything back from Hot Tubs at Home so I called and after they followed up with Coast Spa I was told the part had been made and it was just going through quality testing so all going well it should be shipped in a couple of months. Again, the couple of months past so I called Hot Tubs at Home and i was told some one would call back with an update which they didn't so i had to chase again. Eventually I was told they don't know whats happening as they're waiting for an update from Coast Spa! Its now been nearly 3 months since i last heard off of Hot Tubs at Home and we're still none the wiser when this is going to be fixed nearly a year after it was installed. I understand that the pandemic has caused problems logistically across the world for lots of businesses but from what i understand Coast Spa are still shipping new tubs so shouldn't have a problem shipping a new part. The other frustrating part is after spending over £20,000 on a hot tub never once has anyone from Hot Tubs at Home called me to give me an update, its always been me chasing to find out any update.
26-05-2022
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Penny Lennox
I've just had my hot tub emptied cleaned and refilled by the lovely Brian from the hot tubs at home team. Nothing was too much trouble and tub looked fabulous when he had finished. Worth every penny of the quarterly cleaning and service plan offered. Would highly recommend
26-05-2022
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Carl Hardwicke
Excellent knowledge with the most helpful staff and a service that is second to none, moved my spa and reinstalled at a excellent price Highly recommended
26-05-2021
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Wayne Elmore
Very knowledgeable about the hot tubs and what I was looking for, very helpful and the site visit to assess the access was first class. So far my experience with Hot Tubs At Home has been very good 👍
26-05-2021
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Тихомир Тодоров
26-05-2021
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David Washbourn
26-05-2020
