Horwood Homewares Ltd - Stellar, Judge Kitchenware
Horwood Homewares Ltd is a company based in Bristol, England. They specialize in providing high-quality kitchen supplies, including the Stellar and Judge Kitchenware brands. Their products can be found in kitchen supply stores and shops throughout the United Kingdom.
Introduction to Horwood Homewares Ltd Stellar, Judge Kitchenware
Horwood Homewares Ltd Stellar, Judge Kitchenware is a company based in Bristol, England, that specializes in kitchen supplies. The company has been in business for over 120 years, providing customers with high-quality kitchenware. What makes this company unique is its commitment to sustainability and providing products that are built to last.Services & products
Horwood Homewares Ltd Stellar, Judge Kitchenware offers a wide range of kitchen supplies, including cookware, bakeware, cutlery, and kitchen tools. Customers can find everything they need to outfit their kitchen with high-quality, long-lasting products.Location
The company is located in Avonmouth, a suburb of Bristol. Avonmouth is an industrial area with many warehouses and factories. Customers can expect to find a variety of businesses in the area, including other kitchen supply stores. The nearest public transportation options are Avonmouth train station (0.6 miles), Avonmouth bus station (0.7 miles), and Shirehampton train station (1.6 miles).Benefits
Customers should choose Horwood Homewares Ltd Stellar, Judge Kitchenware because of the company's commitment to sustainability and quality. The products are built to last, and the company offers a lifetime guarantee on many items. Additionally, the company supports local communities and sources materials responsibly.Good to know
Customers should be aware that while the company does ship internationally, shipping costs can be high. Additionally, the company only accepts returns for items that are damaged or faulty.Reviews
Customers have praised Horwood Homewares Ltd Stellar, Judge Kitchenware for its high-quality products and excellent customer service. Many customers appreciate the company's commitment to sustainability and local communities. However, some customers have noted that prices can be higher than other kitchen supply stores.FAQ
What is your return policy for kitchen supplies?
We offer a 30-day return policy for all of our kitchen supplies, as long as they are in their original packaging and in new condition. We also require a proof of purchase for all returns.Do you offer any warranties or guarantees on your products?
Yes, we offer warranties and guarantees on our products. The length of the warranty or guarantee varies depending on the product, so please consult the product description for more information.How do you ensure the quality of your kitchen supplies?
We have a rigorous quality control process in place to ensure that all of our kitchen supplies meet our high standards. We also work with reputable suppliers to ensure that we are only offering the best products to our customers.What is your selection of specialty kitchen tools and appliances?
We have a wide selection of specialty kitchen tools and appliances, ranging from pasta makers to sous vide machines. Our selection is constantly evolving, so be sure to check back often for new and exciting products.Do you offer any customer loyalty or rewards programs?
Yes, we offer a customer loyalty program that rewards customers for their continued business with us. The program offers exclusive discounts and promotions, as well as early access to new products. Customers can sign up for the program on our website.Reviews
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Dj Timo
Easy acces for HGV ,friendly staff
23-05-2023
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Stellan Jara
Top customer service from Louis.
26-03-2023
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N doyle
Would never work there they treat employees like dirt
26-01-2023
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Ollie Lockhart
great service... helped me out with a broken part, would reccomend.
26-11-2022
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Julie D
I bought my set of saucepans about 10 years ago after a recommendation and the fact that they offer such a good guarantee, but over the past few years the non-stick surface had started to deteriorate. I emailed the company and had a very quick response from Louis. After sending a few images as requested I received a replacement set! I'm absolutely delighted with the service I received and can't thank Louis enough for the prompt, professional way that my concern was dealt with. Can't recommend this company enough and will certainly be buying from them again.
26-11-2022
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Dominic Winstanley
I bought a 3 set of Stellar 7000 Draining pans about 15yrs ago to use on an induction cooker. Over the years of constant use and dishwasher cleaning the rivets holding the lid and pan handles started to erode causing the handles to wobble. I contacted Horwood with a short note and a few pics and video clips. The following day Louis replied asking a couple of questions. These I answered. Louis said that some improvements had been made to the pans and that this shouldn't happen again .He also said my replacements would be sent out. Before lunch the following day my new pans were delivered. Wonderful to see that Horwood honour a "Lifetime guarantee" and are truly a professional company. Highly recommend.
26-05-2022
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Pat Cook
Unfortunately our experience with Horwood has not been very good,we bought two Judge Mugs Unfortunately one is faulty.After several emails we are still waiting for someone to do something about it,we have sent photos,bank details of transaction ect, just keep getting fobbed off.will take this further if we get no joy.
26-05-2022
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Raymond BRADFIELD
10/10 for Customer Service! A small issue with a corkscrew was resolved speedily and efficiently (even when I couldn't remember where I'd bought it, nor where the receipt went) by replacing the entire item. The Stella range is well-engineered and my partner and I cannot speak too highly of it.Thanks!
26-05-2022
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Ita Vesey
From start to finish my experience was first class. Horwood representative Louis was extremely helpful and courteous so much so that as before I had this problem with a Stellar product I will return to buying this excellent brand. The "aftercare " is exemplary
26-05-2022
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graeme mcgroarty
Great timely efficient reply to my inquiry by Louis would recommend.
26-05-2022
