Featured image
Computer Repairs

Horton Computer Services

Horton Computer Services is a company based in Halesowen, England that specializes in computer repairs and computer hardware and software. They are dedicated to providing high-quality services to their clients.

Introduction to Horton Computer Services

Horton Computer Services is a computer repair company based in Halesowen, England. Founded in 1999, the company has been providing reliable and efficient services to customers for over two decades. Horton Computer Services takes pride in its commitment to customer satisfaction, ensuring that all clients receive the highest level of service possible. What sets this company apart is its team of highly skilled technicians who are well-versed in all aspects of computer hardware and software.

Services & products

Horton Computer Services offers a variety of services to its customers, including computer repairs, virus removal, and data recovery. They also provide hardware and software installation and upgrades, as well as network and internet setup. Additionally, the company offers a range of products, including laptops, desktops, printers, and peripherals.

Location

Located on Margaret Avenue in Halesowen, Horton Computer Services is situated in a bustling area with a mix of residential and commercial properties. The surrounding area is home to a variety of businesses, including retail shops, restaurants, and cafes. Customers can expect a friendly and welcoming atmosphere when visiting the shop. There are several public transportation options nearby, including the Halesowen Bus Station (0.3 miles), Old Hill Train Station (1.4 miles), and Cradley Heath Train Station (1.9 miles).

Benefits

Horton Computer Services is dedicated to providing excellent customer service and high-quality repairs. Their team of experts can diagnose and repair any computer issue quickly and efficiently. The company also offers affordable prices and a fast turnaround time on all repairs. Customers can trust that their computers are in good hands with Horton Computer Services.

Good to know

Customers should be aware that Horton Computer Services does not offer on-site repairs. All repairs must be done in their shop, located on Margaret Avenue. Additionally, the company does not provide mobile phone or tablet repairs.

Reviews

Customers have praised Horton Computer Services for their fast and efficient repairs, knowledgeable technicians, and excellent customer service. One reviewer said, "They fixed my laptop in no time and it's working better than ever. The staff were friendly and helpful throughout the entire process." Another customer noted, "I have been using Horton Computer Services for years and have always been impressed with their professionalism and expertise." Overall, customers have had positive experiences with Horton Computer Services and would recommend them to others in need of computer repairs.

Amenities

  • amenity
    printer setup
  • amenity
    data backup
  • amenity
    virus removal
  • amenity
    hardware replacement
  • amenity
    software installation
  • amenity
    technical support
  • amenity
    network setup
  • amenity
    onsite service
  • amenity
    remote service

FAQ

What types of computer issues does your company specialize in repairing?

We specialize in repairing all types of computer issues, including hardware and software problems. Our technicians are trained to handle a wide range of issues, from virus removal to hardware replacement.

Do you provide on-site repairs or do I need to bring my computer to your location?

We offer both on-site repairs and the option for customers to bring their computers to our location. Our on-site services are available for customers within a certain radius of our location. We also offer remote support for certain issues.

What is your turnaround time for computer repairs?

Our turnaround time for computer repairs varies depending on the complexity of the issue. In general, we strive to complete repairs as quickly as possible while still ensuring that they are done correctly. We will provide an estimated timeframe when we diagnose the issue.

Do you offer any kind of warranty or guarantee on your repair work?

Yes, we offer a warranty on all of our repair work. If you experience any issues after we have completed a repair, we will do our best to resolve the problem at no additional cost to you.

What are your rates for diagnostic work and repairs?

Our rates for diagnostic work and repairs vary depending on the issue and the amount of time required to complete the work. We will provide an estimate before beginning any work and will never perform any repairs without your approval. Our rates are competitive and transparent, with no hidden fees or charges.

Reviews

  • Valerie Wellings

    Wonderful service from John, saved my files and got me back up and running

    19-05-2023

  • Ayobolami O

    Thank you so much for such a great service. Person centred customer services and very good knowledge of laptops. Old slow laptop turned new. Will recommend everytime.

    05-05-2023

  • Tracy Ricci

    My laptop just completely stopped working ! Asking for bitlocker but couldn’t get anywhere. I’m not the most IT literate person anyway but I knew this was serious. I needed my laptop urgently and went into a real panic . Horton was recommended and I took my laptop over to John. It was a tough one but he managed to get it working again putting on my Microsoft office which I had also lost. Excellent service , didnt over charge for.Efficient and calm and did not make me feel like an IT idiot . Would highly recommend

    26-04-2023

  • Lizzy

    Great experience!

    26-04-2023

  • Kalea Goodhand

    My laptop kept dying because the battery wasn’t working. Virtually an instant reply and when I explained my issue it was fixed and the price was better than I would have paid at PC world. Amazing service and would definitely use again.

    26-04-2023

  • Stephen Phillips

    (Translated by Google) Excellent service 😎 (Original) Exellent service 😎

    26-03-2023

  • James Grist

    Rapid turnaround after a hard disk failure. Great communications throughout the process

    26-03-2023

  • Kelis Peets-Fearon

    service was really quick and great communication

    26-02-2023

  • Tom Goodway

    Very effective and quality service in which u will be updated on the process along the way. Would highly recommend to anyone in the area that needs any hardware or software service 👍

    26-02-2023

  • Simon Pitt

    John did a great job of repairing our Lenovo laptop. He even provided assistance late in the evening when we were struggling to get bluetooth to work on the laptop by connecting to it remotely and (I think) updating the bluetooth drivers. Highly recommended, thanks John!

    26-02-2023