Horsham District Council
Horsham District Council is a public sector organization located in Horsham, England. The Council is committed to providing low income housing programs to support the community. Their focus is on improving the quality of life for the people they serve and promoting a better society.
Introduction to Horsham District Council
Horsham District Council is a public sector organization located in Horsham, England. With a history dating back to the early 1970s, the company was established to provide various services to the residents of Horsham. What makes this company unique is its commitment to serving the community, particularly those in need, through various initiatives such as low income housing programs.Services & products
Horsham District Council offers a wide range of services, including waste management, planning and development, environmental health, and community safety. The company also provides assistance to those in need through various initiatives such as low income housing programs.Location
Horsham District Council is located in the heart of Horsham, a bustling town that offers a mix of small independent businesses and larger chain stores. The town is known for its picturesque streets, historic buildings, and beautiful parks. The council offices are conveniently located near public transportation options, including the Horsham train station, which is only a 10-minute walk away. Other public transportation options nearby include the Horsham Bus Station and the Hurst Road bus stop.Benefits
Horsham District Council is committed to providing high-quality services to its clients, with a particular focus on those in need. The company's low income housing programs have helped many residents find affordable housing, and its other initiatives have had a positive impact on the community as a whole.Good to know
Customers should be aware that Horsham District Council has limited resources and may not be able to meet all of their needs. However, the company is committed to providing assistance to those in need to the best of its ability.Reviews
Customers have generally had positive experiences with Horsham District Council, praising the company's commitment to serving the community and its low income housing programs in particular. Some have noted that the company's resources are limited, but overall, customers are satisfied with the services provided.FAQ
What are the eligibility requirements for your low income housing program?
Our low income housing program is available to individuals and families with a low income who meet certain eligibility criteria. These criteria may vary depending on the specific program, but typically include factors such as income level, residency status, and family size. Applicants must also provide documentation to support their eligibility.How long is the waiting list for your housing program?
The length of the waiting list for our low income housing program can vary depending on a number of factors, including the number of available units, the demand for housing in the area, and the eligibility criteria for the program. Unfortunately, we cannot provide an estimate for the current waiting list without additional information.What amenities are included in your low income housing units?
Our low income housing units typically include basic amenities such as a kitchen, bathroom, and living area. Depending on the specific property, additional amenities may include laundry facilities, community spaces, and outdoor areas. We strive to provide safe, clean, and comfortable housing for all of our residents.What is the average monthly cost for rent in your low income housing program?
The monthly cost for rent in our low income housing program can vary depending on a number of factors, including the specific property, the number of bedrooms, and the tenant's income level. However, we work hard to ensure that our rents are affordable for low income individuals and families, and we offer a range of options to meet different needs and budgets.How does your company ensure the safety and security of residents in the low income housing program?
At Horsham District Council, we take the safety and security of our residents very seriously. We have a number of measures in place to ensure that our properties are safe and secure, including regular maintenance and inspections, on-site management and security personnel, and partnerships with local law enforcement agencies. We also encourage our residents to be vigilant and report any concerns or issues to our staff or the appropriate authorities.Reviews
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heather owens
Street cleaning dept. Came when requested and did a brilliant job.
14-05-2023
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Elissa Medhurst
Parking Services don't seem to answer emails. I tried to re new my residents parking permit over the phone and was told I had to email them to which I had no response! I chased and chased, and in the interim my permit expired and I received a parking penalty notice. I voiced my concerns on email and on the phone about their lack of efficiency. They then sent me a permit with the wrong registration!
28-02-2023
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Alex Ede
I genuinely don't have an issue with most people at HDC, they're usually great. However, a letter was sent to my address with the wording "Did you know HDC only receive 8p for every pound of council tax?" Sorry, is it my problem you outsourced half the work dealing with council tax to Milton Keynes? Is it my fault that due to mad expenditure in unnecessary places that my bins go once a fortnight and they're always a mess? Should I take responsibility for the homeless too? That is a disgusting way to address the residents. They didn't make the decisions that led to this underfunding, you did. Fix it. On the other hand, Vicky in refuse was kind and informative. She had my new bin keys hand delivered. The FAS Team who deal with finances for vulnerable people are INCREDIBLE. Their work is surely overlooked and shouldn't be. Overall 3 stars - Incredulous condescending management running good hard working people into the ground by putting them against all odds and against the entire town they work for. I have respect for those unsung heroes doing their best in a poorly managed environment.
28-01-2023
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Gary Mortlock
Long time waiting for decisions.
28-10-2022
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Ray Watson Watson
Not the best. Look elsewhere for customer service.
28-08-2022
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jq
I called to speak to someone regarding an elderly relative who is moving into new accommodation in the area. I was put through to a lady named Kendra who was so rude and condescending that I couldn't continue the call. I strongly advise a course in customer care or a role in which you don't speak to the public.
28-07-2022
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Katarzyna Solecka
28-06-2022
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zedx eightyone
As with most of Horsham, rife with discrimination and prejudice. In this day and age it's simply not acceptable.
28-05-2022
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J J
Extremely prejudice. Very conservative. Council services plagued with power abusing staff that have little to no knowledge of their role or the government guidelines involved.
28-05-2022
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Ryan S
Changed office hours to focus on emails. Emailed 3 months ago and still have no reply. Shocking turnaround time.
28-05-2022
