Horseley Heath Surgery
Horseley Heath Surgery is a healthcare facility located in Tipton, England. They offer a range of services including family practice physicians, surgeons, physical examination centers, and diagnostic centers. They also provide medical clinics and public medical centers for the community. Horseley Heath Surgery is committed to providing high-quality healthcare services to their patients.
Introduction to Horseley Heath Surgery
Horseley Heath Surgery is a community health center located in Tipton, England. The company was established with the aim of providing high-quality medical care and services to its patients. The center prides itself on its experienced family practice physicians, surgeons, and medical clinic staff who work tirelessly to ensure that patients receive the best care possible. What makes Horseley Heath Surgery unique is its commitment to providing personalized care to each patient.Services & Products
Horseley Heath Surgery offers a wide range of medical services, including physical examinations, diagnostic tests, and surgical procedures. The center also provides public medical services to patients with limited access to healthcare. Patients can expect to receive personalized care from the highly trained medical staff.Location
Located in Tipton, Horseley Heath Surgery is situated in a vibrant area with a variety of businesses, including restaurants, shops, and other healthcare facilities. Patients can expect to experience a welcoming and friendly environment when visiting the center. The nearest public transport options to the center are the Tipton Railway Station, which is 2.4 miles away, the Great Bridge Bus Station, which is 1.5 miles away, and the Dudley Port Railway Station, which is 2.2 miles away.Benefits
Patients should choose Horseley Heath Surgery because of the center's commitment to providing personalized care to each patient. The highly trained medical staff works tirelessly to ensure that patients receive the best care possible. Additionally, the center provides a wide range of medical services, including surgical procedures, diagnostic tests, and physical examinations.Good to Know
Patients should be aware that appointments are required to receive medical care at Horseley Heath Surgery. The center also has limited parking, so patients should plan accordingly when visiting.Reviews
Customers have praised Horseley Heath Surgery for its friendly and professional staff, as well as its commitment to providing high-quality medical care. Patients appreciate the personalized care they receive and the wide range of services offered at the center.Amenities
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parking -
wheelchair accessibility
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online booking
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extended hours
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on-site pharmacy
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mental health services
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physiotherapy
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laboratory services
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x-ray scan
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blood test
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urine test
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ecg test
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waiting room
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insurance accepted
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on-site lab
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same day appointments
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exam room
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x-ray machine
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pharmacy
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vaccination
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physical therapy
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counseling
FAQ
Are your diagnostic tests FDA approved?
At Horseley Heath Surgery, we are located in the United Kingdom and therefore do not follow FDA regulations. However, we follow the regulations set by the UK's National Health Service (NHS) and our diagnostic tests are approved by the NHS.How long are wait times for appointments and urgent care services?
Wait times for appointments and urgent care services vary depending on the availability of our physicians and the urgency of the situation. We strive to see our patients as soon as possible, and urgent cases are given priority. Please contact us to inquire about specific wait times.What is the cost of your physical exams?
The cost of physical exams at Horseley Heath Surgery varies depending on the type of exam and any additional services required. We recommend contacting us directly for specific pricing information.Do you accept insurance? If so, which providers?
Yes, we do accept insurance. We accept a variety of insurance providers, including but not limited to Bupa, AXA PPP Healthcare, and VitalityHealth. Please contact us with your insurance provider information to confirm if we accept your insurance.What is the experience and qualification of the physicians?
Our physicians at Horseley Heath Surgery are highly experienced and qualified. They are all registered with the General Medical Council (GMC) in the UK and have received extensive medical training. We are proud to have a team of dedicated and skilled physicians who strive to provide the best possible care to our patients.Reviews
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susannah davies
Continuously been ringing for 5 weeks now on my days off work to get an appointment..never get one or its in 3 weeks time over the telephone..called 111 today and they got me one and stated they would call before 6pm..no phone call..my partner rang the surgery..30mins wait on the phone only 4 people waiting..finally answered..the girl said i was still on the list to be rang..by this time it was 18:30..her phone-call to my partner lasted 60secs and her excuse was that she was now the only receptionist dealing with phone calls and walk ins..at 22:12 as i write this review i still haven't received a phone call from the surgery that 111 booked for me.. its really unprofessional and ridiculous that people have to just put up with being ill because the doctors surgeries are S**T..im sure if it was one of their family members ill they would sort them out straight away..DISAPPOINTED..and i will be moving to another doctors..the worst surgery ive ever experienced.. DO NOT RECOMMEND!!!
12-05-2023
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Ayesha Afzal
I can’t take a time off to sit and wait for a doctor phone call all day. Waste of time
26-04-2023
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Naveed Iqbal
This clinic is a joke once you finally get a appointment the doctors never bother to call back they give you a time frame which ranges vary they don’t consider a persons work this clinic is useless
26-04-2023
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Joseph Bissell
26-04-2023
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Ali A
26-04-2023
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Zoyea Shahbaz
I have a few health conditions which means I go to the doctors quite a bit, I've never had a problem with the doctors or nurses, they are fantastic. However the receptionists let the surgery down. I had blood tests and called to see if the results were back, the receptionist told me my bloods were borderline and to see a doctor but it's not urgent. I didnt trust this and its a good job I didn't as I made a same day appointment to be told I'm severely anemic and have very low blood levels. The doctor herself told me she urgently needed to talk about my results. The same thing happened to my sister where the receptionist told her that her blood test results were normal and she didn't need to see a doctor, she also didn't trust this based on how she was feeling. She then found out she had 4 major issues in her blood and needed 4 different types of medication. I'm not happy as my prebookable appointment was not for another month and by that time I would have ended up very ill. Receptionists should not read out blood test results, their mistake could be fatal to someone one day. In the process of making a complaint to the surgery.
26-03-2023
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Dawn Hampton
Every member of the team at Horseley Heath Surgery have always been there for me and my family. The Doctors and Nurses take the time to listen and really do make you feel at ease and cared for, like one of the family. I am so grateful to be registered at this practice. The receptionists are knowledgeable and will always do as much as they can to help too.
26-03-2023
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Louise Evans
Holding from 8:00am, for 45mins just to be told ALL appointments are gone.. try tomorrow.. if you ever get in, it's always empty? Is this a part of an Institutional neglect? Has this surgery really swore an oath to save lives ??? Its a real shame, Dr's are good, if you get to see them! 18th in queue, held for 45mins.. but never get to speak to an Operator for more than 30 second??? (is it tea break after every call! :)
26-02-2023
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Klaudia Maniek
I am always able to get an appointment when calling at 8 or a choice to go to another practice from the group if there is nothing available. I always have problems when ordering my prescription. I am on a medication for life and each time I order I have to wait over a week for the prescription to be issued. Many times I have run out of medication because of that, which is dangerous for me. I have mixed feelings about the practice, but if you don't have a condition you need regular medication for I can recommend it.
26-01-2023
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Tracey Taylor
This is my sister’s GP, thankfully not mine!! She has been under their “care” (if you can call it that) for high BP and related issues. I was gobsmacked to hear that she attended an appointment today where she raised another medical issue before discussing her BP, etc, so the GP would only speak to her about that issue and told her it’s one ailment per appointment. This beggars belief given that she had to book today’s appointment before Christmas!!
26-01-2023
