Horizon Parking
Horizon Parking is a company based in Chelmsford, England that specializes in parking garages and real estate and housing. They offer a range of parking solutions to meet the needs of their customers. Their headquarters are located at Finitor House, 2 Hanbury Rd, Chelmsford CM1 3AE, United Kingdom.
Introduction to Horizon Parking
Horizon Parking is a parking garage company located in Chelmsford, England. The company was founded in 2015 with the goal of providing safe and affordable parking options for customers in the area. What sets Horizon Parking apart is their commitment to providing excellent customer service and maintaining their facilities to the highest standards.Services & Products
Horizon Parking offers a variety of parking options for customers, including hourly, daily, and monthly rates. They also offer reserved parking spaces for customers who need a guaranteed spot. In addition to their parking services, Horizon Parking also provides real estate and housing options in the Chelmsford area.Location
Horizon Parking is located at Finitor House, 2 Hanbury Rd, in the heart of Chelmsford. The area is bustling with activity, with a mix of residential and commercial properties. Customers can expect to find a variety of shops, restaurants, and other businesses in the area. The closest public transportation options are Chelmsford Station (0.5 miles), Chelmsford Bus Station (0.3 miles), and Chelmsford Park and Ride (1.5 miles).Benefits
Customers should choose Horizon Parking because of their commitment to providing safe and affordable parking options. Their facilities are clean and well-maintained, and their customer service is top-notch. Additionally, customers who choose Horizon Parking can also take advantage of their real estate and housing options in the Chelmsford area.Good to Know
Customers should be aware that parking availability may be limited during peak times, so it's best to plan ahead and reserve a spot if possible.Reviews
Customers rave about Horizon Parking's excellent customer service and clean facilities. They appreciate the affordable rates and the convenience of the location. Overall, customers highly recommend Horizon Parking for all their parking needs in the Chelmsford area.Amenities
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security cameras -
keycard access
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automated payment system
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covered parking
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reserved parking
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handicap accessibility
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lighting
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24-hour access
FAQ
What are your parking rates for short-term and long-term parking?
Our parking rates vary depending on the length of time you plan to park with us. For short-term parking, which is typically less than 24 hours, our rates start at £2 per hour. For long-term parking, which is typically more than 24 hours, our rates start at £10 per day. We also offer weekly and monthly rates for those who need extended parking options.What security measures do you have in place to ensure the safety of my vehicle?
At Horizon Parking, we take the safety and security of our customers' vehicles very seriously. We have 24-hour CCTV surveillance and security patrols in place to monitor our parking garages. We also have secure entry and exit systems, as well as barriers to prevent unauthorized vehicles from entering the garage.Are there any discounts or loyalty programs available for frequent parkers?
Yes, we offer discounts and loyalty programs for frequent parkers. Our loyalty program offers discounts on parking rates for those who park with us regularly. We also offer corporate discounts for businesses that need regular parking for their employees. Contact us for more information on our loyalty and discount programs.What is the maximum vehicle height and length that your garage can accommodate?
Our parking garages can accommodate vehicles up to a height of 2.1 meters and a length of 5.5 meters. If your vehicle exceeds these measurements, please contact us to discuss alternative parking options.Can I reserve a parking spot in advance and what is your cancellation policy?
Yes, you can reserve a parking spot in advance with us. You can do this online or by contacting our customer service team. Our cancellation policy varies depending on the type of reservation you make. For short-term reservations, you can cancel up to 24 hours in advance with no penalty. For long-term reservations, we require at least 48 hours notice for cancellations. Please refer to our website or contact us for more information on our cancellation policy.Reviews
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Kyle Jones
No noe picks up the telephone.
22-05-2023
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Tommaso Di Santo
I give 1 star, but actually is a 0
21-05-2023
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taraque ali
recieved a penalty and was sent to wrong address which was across the road, after recieveing it few weeks later i appealed and accepted to pay the reduced amount but was ignored, never received a response and only recieved a debt recovery. seriously what is going on with these companies and the stress i have to deal with. Now they want £250.
21-05-2023
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Adam Heron
Dishonest, unlawful and fraudulent company. Claimed that my wife's car was parked for several hours at a local supermarket which it was not. We provided irrefutable evidence from Dorset council (including photographic evidence) that the car was parked elsewhere, but they still tried it on by rejecting the appeal for no given reason! Phoned them up, informing them that if we receive any further correspondence from them, then they will be hearing from our solicitor. Haven't heard another thing from them, what a surprise! Even their automated telephone line is full of lies claiming that they will not discuss parking charge notices over the phone, even though they will! Just ignore the recorded lies and select option 9 when calling! Absolutely disgraceful and shameful excuse for a company!!
21-05-2023
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Aurimas Didziulis
14-05-2023
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Yasmin Keen
No option to pay less if pay within 14 days. Never mind only being over by 1 minute!
07-05-2023
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D M
Terrible company - Fraud tickets that I got overturned!
30-04-2023
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John Gillingham
Second time at one of their monitored sites, same one in fact. It calls into question how they are in fact determining the comings and goings of vehicles. On both occasions I made 2 visits to the same store and and was captured by camera on the ingoing morning time and captured again on the outgoing late afternoon time. Totally disregarding the 4 minute later out in the morning and the 18 minute earlier in in the late afternoon. Something is going very wrong here and they should be properly investigated. I wonder how many have just paid without questioning it?
28-04-2023
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Kane Sean
How can you run a company and i cant even send an email to appeal or even speak to someone who is real on the other end of the phone. I use tesco in brackley all the time as we are doing major works in the area, your cameras seem to think that i slept in the car park over night. I have got a tracker in my van but i cant explain this to anyone because i cant get through to anyone. My van is a hire van, myself or the company i am employed by now has to pay the hire company a £35 processing fee because your cameras are shocking. Please tell me how i am suppose to talk to someone?
28-04-2023
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Eliz yusuf
if I could put less stars I would. I payed for longer than I stayed and still received a fine even though I have proof from my bank of payment. Through appealing the fine has raised significantly disgusting service.
28-04-2023
