Horizon Home Care
Horizon Home Care is a leading provider of home care services in Poole, England. They specialize in home help service agencies and offer a wide range of healthcare and medicine services. Their team of professionals is dedicated to providing the highest quality of care to their clients. Horizon Home Care also provides household services to ensure that their clients' homes are safe and comfortable. They are committed to improving the lives of their clients and their families.
Introduction to Horizon Home Care
Horizon Home Care is a home care service agency based in Poole, England. The company was founded with the aim of providing quality and compassionate care to individuals who need assistance with their daily living activities. What sets Horizon Home Care apart from other companies in the same industry is their personalized approach to care, which is tailored to meet the specific needs of each client.Services & Products
Horizon Home Care provides a range of home care services, including personal care, companionship, medication management, meal preparation, and transportation. Clients can choose from a variety of packages that are designed to meet their specific needs. The company also offers household services, such as cleaning and laundry.Location
Horizon Home Care is located in Poole, a coastal town in the south of England. The area is known for its beautiful beaches and scenic views. In addition to home care services, Poole is home to a variety of businesses, including restaurants, shops, and entertainment venues. The nearest public transportation options include the Poole Bus Station (0.4 miles), Poole Train Station (0.8 miles), and Poole Quay Ferry Terminal (1.1 miles).Benefits
Clients who choose Horizon Home Care can expect compassionate and reliable care from a team of experienced professionals. The company takes a personalized approach to care, which means that each client receives individualized attention that is tailored to their unique needs. Horizon Home Care also offers flexible scheduling options, which allows clients to receive care when they need it most.Good to Know
Horizon Home Care is committed to providing safe and high-quality care to their clients. The company adheres to strict standards and regulations to ensure that their services meet the highest standards of quality and safety.Reviews
Customers have praised Horizon Home Care for their compassionate and reliable care. Clients have noted that the company's team of professionals are knowledgeable, friendly, and attentive to their needs. Overall, Horizon Home Care has received positive reviews for their commitment to providing high-quality home care services.Amenities
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wheelchair accessibility -
home visits
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in-home care
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transportation
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medical equipment
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personal care
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companionship
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meal preparation
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housekeeping
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nursing care
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24-hour availability
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background check
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insurance
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cleaning supplies
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flexible scheduling
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home safety evaluation
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personalized services
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certified staff
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emergency services
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experienced staff
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licensed staff
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bonded staff
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background verification
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quality assurance
FAQ
What types of household services do you offer?
We offer a range of household services, including personal care, companionship, meal preparation, light housekeeping, medication management, and transportation.Are your caregivers licensed and trained?
Yes, all of our caregivers are licensed, trained, and thoroughly vetted. We only hire professionals with the necessary skills and experience to provide exceptional care.What is your pricing model for home help services?
Our pricing model is based on the level of care required, the number of hours needed, and the location of the client. We offer competitive rates and can provide a customized quote based on your specific needs.What is your pricing and payment structure?
Our pricing structure is transparent and straightforward. We charge an hourly rate for our services, and payment is due at the end of each visit. We accept various payment methods, including cash, check, and credit card.How do you handle scheduling and cancellations for home help services?
We have a dedicated scheduling team that manages all appointments. Clients can schedule services in advance, and we can accommodate changes or cancellations with reasonable notice. We understand that unexpected circumstances can arise, and we strive to be flexible and accommodating whenever possible.Reviews
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Brenda Baker
Do not trust your love one's with this care team as they have lift my dad in the same pad for 3 and half days , when I have asked for 2 up care for last 8wks and now he's being admitted emergency care as it is a neglect case , when I had care home assessment team come out to see my dad, they said it was the worse neglect they have ever seen in all there yes of care
28-10-2022
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Julie Beament
Really not happy... Mum has been 'forgotten' on more than one occasion... Have had carers lie to me, not give mum personal care.... Fortunately, she is with me, otherwise, there are times she would not have had any care, food or cup of tea until the noon shift....no - one from Horizon even bothers to contact you and apologise....the times for carers is changed at a whim and no-one tells you...update...after a visit from CQC Horizon are serving notice on us,so Social Services can find another provider who WILL meet needs.Apparently,we are not the only ones since CQC visit!
28-05-2022
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Russell Reeks
Terrible care provider. They were assigned to us, their staff didn’t all know what they were doing were rough with mum and spoke over her to each other in a different language. Rarely arrived in the designated time slot and whipped in and out so quickly god know why they were getting paid by the hour as an hour never happened. They also left the cot sides of mums bed down she fell out and ended up in Poole hospital. Avoid.
28-05-2021
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Laura Ivett
I can't thank this" Horizone Home Care" enough.We had a couple of different staff,I didn't meet all,but the staff I did meet Sebastian and Adrian were brill.They run a tight schedule of getting to and from different clients,but they had a sence of calmness about them.
28-05-2021
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Daniel Palmer
Poor quality care company, staff are rarely on time, They overwork the staff and sometimes double book the client slots. Some staff are ignorant and negligent too. Avoid like someone with corona.oh and none of the staff were screened for covid and were told to only worry about it if they show symptoms.
28-05-2021
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Nicola Parkinson
28-05-2021
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Drimboi Alexandru
28-05-2021
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Cosmin Vrinceanu
28-05-2021
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Holly Clark
I’ve worked for horizon for 4 years. And will still happily work for this company, No dramas here! They are a great company to work for. Management are always there to support! 💪🏼
28-05-2021
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Telene Reid
28-05-2021
