Hook Surgery
Hook Surgery is a healthcare and medicine company based in Hook, England. They offer a range of medical services, including surgery, internists, medical centers, medical offices, proctologists, and surgeons. Their team of doctors is dedicated to providing high-quality care to their patients.
Introduction to Hook Surgery
Hook Surgery is a medical office located in Hook, England. The company has been providing medical services for over 20 years, and their purpose is to offer quality healthcare to their patients. What makes Hook Surgery unique is the wide range of medical professionals they have on staff, including doctors, internists, proctologists, and surgeons.Services & Products
Hook Surgery offers a variety of medical services, including general health checkups, consultations, diagnostic testing, minor surgeries, and more. They specialize in surgical procedures, with a team of experienced surgeons who perform various types of surgeries. Patients can also buy medical supplies and prescriptions from the on-site pharmacy at Hook Surgery.Location
Hook Surgery is located on Reading Rd in Hook, which is a small town in Hampshire, England. The area is known for its quaint village feel, with small businesses and local shops lining the streets. Hook Surgery is easily accessible by public transportation, with the closest bus stop being just a few minutes' walk away. The three closest public transportation options are Hook Bus Stop (0.1 miles), Hook Station (1.1 miles), and Winchfield Station (2.9 miles).Benefits
Customers should choose Hook Surgery for their medical needs because of the professionalism and expertise of their medical staff. The range of medical services offered at Hook Surgery is also a benefit, as patients can receive all their medical care in one location. The on-site pharmacy is another added convenience for patients, as they can fill their prescriptions without having to go to a separate location.Good to Know
Customers should be aware that Hook Surgery is a private medical office and may not accept all types of insurance. They should check with their insurance provider before scheduling any appointments. Additionally, patients should make sure they have the correct address for Hook Surgery, as there are other medical offices in the area with similar names.Reviews
Customer reviews of Hook Surgery have been positive, with many praising the professionalism of the medical staff and the convenience of having all medical services in one location. Patients have also appreciated the on-site pharmacy and the ease of filling prescriptions. Some negative reviews have mentioned issues with insurance coverage and long wait times for appointments.Amenities
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insurance acceptance -
wheelchair accessibility
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on-site lab
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extended hours
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same-day appointments
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online booking
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telemedicine
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parking
FAQ
What types of medical services do you offer at your center?
At Hook Surgery, we offer a range of medical services including surgery, general medicine, and specialist care in areas such as proctology.Do you accept insurance? If so, which providers do you work with?
Yes, we do accept insurance. We work with a variety of providers, including Bupa, AXA, Aviva, Vitality, and CIGNA.What types of insurance do you accept?
We accept a range of insurance providers, including Bupa, AXA, Aviva, Vitality, and CIGNA.How do you ensure open communication and collaboration with a patient's primary care physician?
We believe that communication is key to providing the best possible care for our patients. We work closely with a patient's primary care physician to ensure that we have a complete understanding of their medical history and any ongoing concerns. This helps us to provide tailored care that is in the best interests of the patient.What is your availability for appointments and emergency situations?
We strive to provide timely care for our patients, and as such, we offer flexible appointment times to accommodate their schedules. In the case of emergency situations, we have protocols in place to ensure that patients receive the care they need as quickly as possible. Please contact us to learn more about our availability.Reviews
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Anthony Vidler
Yet again my missus spent 40 mins on hold to speak to a receptionist about a kidney infection to get told by the rude receptionist there's nothing they can do and to call 111. What a shower of s***. Its these doctors that are putting more pressure on the NHS 111/999 service as they are too bone idle to see there patients of many years !! All since COVID - LOL
21-05-2023
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Agnieszka Sobon
On the 05/02/2023 I called 111 for my daughter. There been call back from doctor from Hook Surgery. He scheduled appointment at 11am on Sunday 5th February 2023. My husband went on this appointment with my daughter. My daughter, 2.5 years old have high fiver - 39.5 (started from Thursday 02/02/2023), she had tonsillitis (you can clearly see blisters on her tonsils) and she refusing meals and drinks. Doctor do not recognise tonsillitis. She said is virus infection and she don't need antibiotic. She sends her back to home. She didn't check her tonsils! The same day, few hours later I call 111 as my daughter become worse. She became sleepy and floppy, refuse to eat and drink. She been taken by ambulance to the hospital. Doctor from the hospital said she have tonsilitis and she should receive antibiotic. Doctor from your surgery put my daughter’s life in danger because she didn't recognise very obvious symptoms and left my daughter without treatment. She has lack of knowledge and she shouldn't be treating people. My daughter nearly dies because she didn't make a proper diagnosis.
28-03-2023
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Jane Freeman
I’ve been a carer for years and years and I have to say hook surgery are outstanding . I almost gave up care due to the lack of support from GPS making it almost impossible to do my job . However I’ve had hope over the last few months since taking on a client who had just moved here and needed to be reg with hook . Not having a lot of dealings with this surgery and them not knowing me as a carer I thought it was going to be hard work to get everything done that needed to be done and quickly . Well the surgery couldn’t have been more helpful . The reception is friendly nothing has been to much trouble . Got to see a doctor within a week . Doctor was lovely put all my requests as a carer in place .. and to top it off everything has been followed up and dealt with . Since then my client fell poorly and the surgery have gone out of their way to help . The Urgent community team are fantastic a small group of nurses etc that help support the ambulance service and doctors in avoiding hospital admissions . Within hours my client was seen and within less than a week all equipment including a hospital bed all delivered . Even coming back to check all is ok few days later . Wow is all I have to say and with so much support makes me want to stay in care a job I love so much and that I’m good at . So Hook surgery .. thank you … you have completely restored my faith in the NHS who are doing their very best every day to keep people safe and well x
28-03-2023
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Harvey Specter
2 weeks for a call back to get a GP referral to go private- seriously?? Shambles!
28-02-2023
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Daniel Hawthorne
Pointless, all they will offer you is a telephone application that if you call at 8am and willing to wait over 45 min on hold being 26 in the que. The the service is not fit for purpose. When you do get them on the phone they tell you to call 111 they then tell you to call your Dr. It a pointless exercise.
28-01-2023
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Tim Lee
Brill surgery even tho call times are long my doc is the bees knees
28-11-2022
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James Trumpeter
I think this surgery is now not functioning in any real sense. Never answer the phone. No agreed ring back. Just waited for 45 minutes on hold and then cut off before being answered in a queue of 12 so they can close for a 1hr 15 min lunch break. Patients always last here.
28-09-2022
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Liam Hyland
Unable to book any appointments - phone is always “busy please call again later” and when you call again later it is outside of “call times to make an appointment” - no walk ins - absolute shamble.
28-08-2022
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Christal Moore
28-08-2022
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Aliona Barsegyan
28-08-2022
