Homewood Cycles
Homewood Cycles is a bicycle repair shop located in Ashford, England. They specialize in repairing and maintaining bicycles of all types. With a focus on customer satisfaction, Homewood Cycles provides top-notch service to ensure that their clients' bicycles are in excellent condition. They are dedicated to promoting sports and hobbies, particularly cycling, and strive to make it accessible to everyone. Homewood Cycles is a reliable and trustworthy choice for all your bicycle repair needs.
Introduction to Homewood Cycles
Homewood Cycles is a bicycle repair shop located in Ashford, England. The company was founded by John Homewood, a passionate cyclist who started repairing bikes in his garage. As the demand for his services grew, he decided to open Homewood Cycles. What makes this company unique is the attention to detail and the personalized service they offer to every customer.Services & products
Homewood Cycles offers a wide range of services, including bike repair and maintenance, custom bike builds, and bike fitting. They also sell a variety of bikes, from road bikes to mountain bikes, and all the necessary accessories for cycling enthusiasts.Location
Homewood Cycles is located in the Ellingham Industrial Estate in Ashford, which is home to many businesses in the manufacturing and logistics industries. The area is easily accessible by public transportation, with the closest bus stop (Ellingham Way) just a 2-minute walk away. Other nearby options include the Ashford International train station (2.5 miles) and the Ashford Designer Outlet bus stop (1 mile).Benefits
Customers should choose Homewood Cycles because of their expertise and dedication to customer satisfaction. The staff is knowledgeable and friendly, and they take the time to understand each customer's unique needs. They also offer competitive pricing and quick turnaround times for repairs and maintenance.Good to know
Customers should be aware that Homewood Cycles is closed on Sundays and Mondays. They also offer a loyalty program for frequent customers, which includes discounts on services and products.Reviews
Customers rave about Homewood Cycles' excellent service and attention to detail. Many reviewers mention that they trust the staff with their bikes and appreciate the personalized recommendations for repairs and upgrades. Overall, Homewood Cycles has a stellar reputation in the cycling community.Amenities
-
bicycle stand -
tool kit
-
air pump
-
spare parts
-
workbench
-
repair manual
-
specialty tools
-
lubricant
-
tire levers
-
bike rack
-
bike lock
FAQ
What types of bicycles do you specialize in repairing?
We specialize in repairing all types of bicycles, including road bikes, mountain bikes, hybrid bikes, and more.How long does it usually take to complete a repair?
The time it takes to complete a repair varies depending on the extent of the damage and the availability of parts. We strive to complete repairs as quickly as possible without sacrificing quality.Do you offer any type of warranty or guarantee on repairs?
Yes, we offer a 30-day warranty on all repairs. If you experience any issues with your repaired bicycle within 30 days, bring it back and we will fix it for free.Are your technicians certified or trained in bicycle repair?
Yes, all of our technicians are highly trained and certified in bicycle repair. We only hire experienced professionals who are passionate about cycling and have a deep understanding of bicycle mechanics.Can you provide an estimate for the cost of a repair before starting the work?
Yes, we can provide a free estimate for the cost of a repair before starting any work. We believe in transparency and want our customers to be fully informed about the cost of repairs before making any decisions.Reviews
-
Steven Archer
Bought my daughters bike, a go cart and a helmet there and Gavin was excellent. Helpful, knows his stuff and gave us a good deal too. Would definitely recommend.
14-05-2023
-
Lee Webb
rude staff and unhelpful
28-01-2023
-
Rebecca Rose
DO NOT BUY FROM THIS 'BUSINESS' Would of given this place minus stars if I could! BROUGHT A BIKE FOR £350 'BRAND NEW' my partner has only had said bike for a couple of weeks and was coming back from work when it felt odd so took it into Halfords to have it checked and the frame is only worth 260 odd and the rest of the bike parts are from different types of bike. Partner got home understandably very angry as he'd spent alot on this. I called them and was greeted with a frosty reception by the man on the phone told him the issues to be told "you must of brought it ages ago" and "he obviously has buckled the back wheel" so chose to blame us over taking any responsibility. He then said about bringing the bike down but he said I doubt I'll do anything! Disgusting service! Disgusting attitude! Zero customer service! Honestly don't know how he sleeps at night taking hard earned money off people and give faulty bikes!!!
28-08-2022
-
James Gray
Lovely little shop. Was given some good advice. Didn't get ripped off, didn't have to buy something I didn't need. Will definitely be returning here.
28-07-2022
-
mark Vincent
They have exceptionally good quality washers here just a pound each, alas he pulled out the thinnest washers I've ever seen giving they were suggested as "spacers" for my chainring bolt even though I could see they werent close to right size! Huh.
28-07-2022
-
Bella
Went to ask about having a wheel made up and had to deal with a member of staff at the front of the shop who was blocking the door. Firstly he clearly did not know what we were talking about and so rather than getting the guy from the back, he was running backwards and forwards relaying messages yet from what we could see he was having a cup of tea/coffee so could have come and chatted to us for 2 minutes. It was clear our business wasn’t wanted and we were made to feel really uncomfortable, I was not even confident in the information that was provided and looking at these other reviews I would not feel happy to use this business. This is such a shame as this is the only local independent bike shop around here and my dad had always used them up until a few years ago and highly recommended them. Clearly something has changed.
28-05-2022
-
Beverley Adams
Shop opened late waited 30 minutes till guy showed up dropped off bike told him I would collect Monday midday. Rang just to be sure he couldn’t find the bike couldn’t find my name in the end asked me if he was the right shop. This is a thousand pound bike he had just mislaid. Eventually agreed to pick up Tuesday arrived at 9 to collect when shop opened shop was closed at 9.30 asked unit next door if he is always late he rolled his eyes but did ring his mobile to be told he was on his way he finally arrived 10 mins later. No apology.
28-05-2022
-
david robert banham
Unfortunately the work completed on my bike was substandard and I had to take it elsewhere to get it fixed properly.
28-05-2022
-
Mick Hoadley
Dropped in today for a few parts, for a mountain bike I'm building for this season prices were reasonable and staff were polite helpful and knowledgeable, covid precautions followed
28-05-2021
-
wayne baldock
Great service good pricing
28-05-2021
