Homesmart Installations Ltd

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Reviews

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  ELITE _EOTB

  Positive: Professionalism, Responsiveness

  28-11-2022
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  Michael Jones

  Roof line and cladding installed by a very professional installer. Already have had a number of neighbors commenting on how good the house now looks. Very pleased with the work and would recommend this Company. The person doing the installation was very amiable to questions but cost me a lot of cups of coffee. The complete experience was BRILLIANT.

  28-10-2022
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  Ricky Attfield

  Positive: Professionalism, Quality, Responsiveness, Value

  28-10-2022
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  Bob Newnham

  Positive: Professionalism, Quality, Responsiveness, Value

  28-10-2022
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  Mike Goddard

  This is the third time I have used Homesmart. The first time I had soffits and gutters replaced. The second, an electric garage door. This time I had my driveway renewed with block paving. The company were very easy to deal with, keeping me updated with news of any delays - as with the driveway where the project slipped by a week due to the weather delaying previous contracts. The result was well worth the wait. The installers were very skilled at their job and were careful to get levels right so that drainage was channelled correctly. I would thoroughly recommend Homesmart.

  28-08-2022
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  David Parsons

  We were first approached by a cold caller who had been observing our house - the soffits and fascias needed doing. This meeting was followed up by a salesman who did a very good job. Smart, polite demonstrated the goods and sealed the deal. Nice glossy brochures etc. Plenty of follow up calls and general communications were good. One man plus a junior labourer arrived to do the job, it took from 9.30 until 2.30, so 5 hours. The materials would have cost around £500. So the actual job was worth around £1000 - maximum. The remainder of the £2800 went on VAT, glossy brochures, insurance and salesmen. The workmen were the biggest disappointment, they broke one of the bricks on the front of my house and left loose or missing cement from my verge tiles. I had to get them to come back and sort this out when I returned home I saw cement everywhere even on the road outside my house, he must have just been wandering around with it spilling it all over the tarmac driveway, attention to detail in tidying up was dreadful. They left all bits of bird's nests hanging, dirt everywhere but worse of all 2 nails and 3 screws on my driveway. Cleaning up doesn't mean blowing the dirt all round the place with a machine, just pick up a broom and put your back into something, just like I had to for 4 hours after they left. One of my downpipes was a square profile and joined the soakaway hopper beneath ground. I asked them how they had connected the new circular downpipe to the hopper they said they didn't get involved with anything below ground. After they had gone I examined it and of course the round pipe was just pushed up to the squared hole which meant every time it rained most of the water would have gone into the footings of my house rather than the soakaway. This has since been rectified by myself. I paid a premium price and got a poor job, no attention to detail, very little tidying up, all they wanted to do was go home.

  28-07-2022
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  Greg Wass

  I really cant praise this company enough, they really were an absolute pleasure to deal with from start to finish! To summarize my experience step by step - 1. Initial quotation was honest and genuine with none of the usual 'pushy' sales techniques that you find with other companies selling similar products. 2. Price was very good and acceptance of quote was simple. 3. I was constantly updated on the progress of my order and Homesmart were happy to work to an install date that suited me. 4. The install was smooth and the quality of products and workmanship really is second to none. 5. As soon as the installer left I received a phone call from a customer care agent to confirm that I was happy with everything. If more companies could be like HomeSmart the world would be a much better place, I plan to recommend them now to everybody!

  28-05-2022
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  Michael Knight

  HomeSmart were very professional, right from initial engagement talking through work required, to stepping through options and their installation approach and quotation. Installers were very hardworking and had attention to detail. Each day cleaning up afterwards. Very pleased with Roofline work, high quality materials installed to high standard at a competitive price. Definitely a company on my short list if I need other improvements done.

  28-05-2022
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  Matt Austin

  My wife and I were delighted with Doors and windows this company installed for us. A chap called Andy did the survey who was very knowledgeable and his recommendations helped where we were unsure. He offered money savings ideas and the cost bettered the other 2 quotes we received. The lead time was 5 weeks which worked well for us. Regarding the install we had 2 installers (Sandy and Wayne) who were friendly, clean and professional (plus conscientious of COVID requirements). They also helped by adding trickle vents to the current windows and helped refit an old door. It only took 2 days for 2 doors and 9 windows. The communication from the office was good and timely to confirm dates and times. Thank you.

  28-05-2022
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  John Groves

  October 2021 All the people I dealt with were polite… All the people I dealt with were polite and helpful. The service was good and the product seems to be of a high quality. Feb 2022 I have found HomeSmart to be efficient… I have found HomeSmart to be efficient and customer friendly. I recently had loft installation done by HomeSmart. There was a problem with the work but Mark Allen dealt with the problem very quickly and everything was left in good order. Good customer service.

  28-05-2022