HomeServe
HomeServe is an insurance company based in Walsall, England. They specialize in providing dental insurance and other insurance services to their clients.
Introduction to HomeServe
HomeServe is a British company established in 1993 that provides emergency repair services and insurance policies. The company's goal is to provide peace of mind to homeowners by offering a range of services that protect them against unexpected emergencies. HomeServe has grown significantly in the UK and internationally, providing services to more than 8 million customers in the UK, USA, France, Spain, and Italy. What makes HomeServe unique is its focus on providing high-quality emergency repair services and insurance policies to protect the home and its contents.Services & Products
HomeServe offers a variety of services to its customers, including home emergency repair services, boiler installation, and repair, plumbing and drainage services, electrical services, and smart home technology installation. Customers can also purchase insurance policies from HomeServe that cover plumbing, heating, and electrical emergencies, as well as home and appliance insurance.Location
HomeServe's headquarters are located in Walsall, England, in the Cable Dr area. The area is home to several other businesses, including logistics companies, wholesalers, and manufacturers. Customers can expect to experience a mix of industrial and residential areas in the immediate vicinity. The nearest public transportation options are the Walsall Bus Station, which is 1.6 miles away, the Walsall Train Station, which is 2 miles away, and the Darlaston Train Station, which is 2.2 miles away.Benefits
HomeServe stands out from other companies in the industry because of the quality of its services and products. The company provides 24/7 emergency repair services, ensuring that homeowners have access to support whenever they need it. HomeServe also offers insurance policies that provide a safety net should an emergency occur. The company's focus on offering peace of mind to its customers is what sets it apart from others in the industry.Good to know
Customers should be aware that HomeServe primarily operates in the UK, USA, France, Spain, and Italy. While the company is expanding its services, it may not be available in all areas. Additionally, customers should carefully review the terms and conditions of any insurance policies purchased from HomeServe to ensure they understand what is covered and what is not.Reviews
Customers have generally positive reviews of HomeServe, citing the company's prompt and efficient service. Customers appreciate the company's 24/7 availability and its commitment to resolving emergencies quickly. Some customers have noted that the cost of HomeServe's services and policies can be high, but overall, most customers are satisfied with the value they receive from HomeServe.Amenities
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online payment -
mobile app
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online scheduling
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24-hour service
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flexible payment plans
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online claims submission
FAQ
What types of dental services are covered by your insurance plans?
Our dental insurance plans cover a range of services including routine check-ups, cleanings, fillings, extractions, and emergency dental care.Can I choose my own dentist or am I restricted to a network of providers?
You have the freedom to choose your own dentist, but we also have a network of providers available if you prefer to use them.How does your company handle claims and reimbursements?
We have a simple claims process that can be completed online or through the mail. Once we receive the claim, we process it quickly and efficiently. Reimbursements are typically sent within a few business days.What is the process for pre-approvals or authorizations for specific dental procedures?
To obtain pre-approvals or authorizations for specific procedures, you will need to contact our customer service team. They will be able to guide you through the process and provide any necessary forms or information.Are there any limitations or exclusions to dental coverage in your plans?
There may be some limitations or exclusions depending on the specific plan you choose. However, we strive to provide comprehensive coverage for our customers and will be happy to discuss any concerns or questions you may have about our plans.Reviews
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Winston Hammill
No Gas safety after 2 weeks post attendance… told to wait another 3 days via email (even when they have it) - you have to wait even if desperately needed). 3 weeks still waiting to get my window fixed…. If your life ever depended on HOMESERVE, you can be sure you would be DEAD before they attended to the problem. Don’t bother with them… total waste of money. I got the Gas Safety done in one day elsewhere… I rather pay again, than wait for HOMESERVE to eventually, ever so slowly and painfully get their act together.
28-04-2023
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PandaPlayzYTwMabel
Better price than british gas service already done efficent so far
26-04-2023
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Shirley (Sherlschers)
I previously worked here... Not even a farewell for my long dedicated service.
26-04-2023
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corpaci adrian
Very disappointing company they've reschedule me twice because the they have no one to come and out
26-04-2023
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Steve Varney
We had a leak on our mains water pipe, a long distance pipe over shared land and difficult terrain.Our engineer John traced the leak and fixed it in a professional manner with the minimum of disruption - highly recommend , thank you.
26-03-2023
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Amit kumar
Dsappointing service. Gas engineer visited property, was extremely rude.
26-02-2023
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Denise Coulson
Why isn’t there a flat rate for customers? Family members have excess of £20 with only a few pounds a month. My policy is going up from £4 to £20 odd pound still £100 excess. Where does the working outs of this show? Not really helpful with todays cost of living. 3 stars now to 2! Edit. Cancelled all policies with you yet charged. Please refund ASAP
26-02-2023
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Bobs Locks
Shocking company blaming a recovering brain surgery vunrable adult to get out of paying for a leather seat which is under warranty and insured which was meant to be brown and know is half orange . Said it was my fault for sitting on it and cleaning it even though all the other seats are perfect I color which where purchased at same time . Whats the point of having insurance if they fobb you off with
26-02-2023
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David Lamont
Awful company to deal with.
26-02-2023
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Asif Y
I’d have to write a story on my overall negative experience at Homeserve. Let’s just say, this place don’t care about your health.. Never mind anything else.. I’ll never forget what you put me through and I’ll never have a positive thing to say about Homeserve.
26-01-2023
