HomeFuels Direct
HomeFuels Direct is a UK-based company that specializes in providing a range of energy and resources services. They are known for their expertise in fuel suppliers, furnace repair services, gas logs suppliers, heating equipment suppliers, oil refineries, heating oil suppliers, and kerosene suppliers. HomeFuels Direct also offers a range of machinery and equipment for building and construction projects. They are committed to providing high-quality materials and chemicals to their clients.
Introduction to HomeFuels Direct
HomeFuels Direct is a fuel supplier company that has been in existence since 2004. The company was created with the aim of providing customers with a reliable and affordable source of heating fuel. HomeFuels Direct has grown to become a leading supplier of heating oil, kerosene, and gas logs in the United Kingdom. The company is unique because it offers its customers an easy online ordering system, flexible payment options, and competitive pricing.Services & products
HomeFuels Direct offers a wide range of services and products to its customers. The company supplies heating oil, kerosene, and gas logs to residential and commercial clients across the United Kingdom. Additionally, HomeFuels Direct provides furnace repair services to ensure that its customers' heating systems are running efficiently. The company also supplies heating equipment to customers who need it.Location
HomeFuels Direct is located at 70-74 Brunswick St, Stockton-on-Tees TS18 1DW, in Stoford, England. The area is known for its industrial and commercial businesses, and customers can expect to find a range of building and construction, energy, and resources-related companies in the area. The location is easily accessible by public transportation, with the closest bus stops being Brunswick Street (16m), Lorne Street (56m), and Stockton Tower Street (82m).Benefits
HomeFuels Direct offers its customers several benefits that set it apart from other companies in the same industry. The company provides customers with an easy online ordering system, allowing them to place orders at their convenience. HomeFuels Direct also offers flexible payment options, including direct debit, credit card, and PayPal, making it easier for customers to pay for their fuel. The company's competitive pricing ensures that customers get the best value for their money.Good to know
Customers should be aware that HomeFuels Direct operates primarily online, and therefore, they should ensure that they have a reliable internet connection when placing orders. The company's delivery times may vary depending on the location of the customer, and it is advisable to check the estimated delivery time before placing an order.Reviews
Customers have praised HomeFuels Direct for its reliable and efficient service. The company's competitive pricing and flexible payment options have also been appreciated by customers. Some customers have noted that the delivery times can be longer than expected, but overall, the company has received positive reviews for its quality products and excellent customer service.FAQ
What are your qualifications and experience in furnace repair services?
At HomeFuels Direct, we have a team of qualified and experienced professionals who are experts in furnace repair services. Our technicians have undergone extensive training and have years of experience in providing top-notch furnace repair services.What is your response time to emergency repair requests?
At HomeFuels Direct, we understand the importance of timely repairs, especially during emergencies. We strive to provide same-day repair services to our customers to minimize inconvenience and ensure their safety.Can you provide references from other satisfied customers in my area?
We take pride in our customer satisfaction and have numerous references from satisfied customers in your area. We would be more than happy to provide you with references upon request.What steps do you take to manage waste and reduce your environmental impact?
HomeFuels Direct is committed to reducing our environmental impact and managing waste responsibly. We have implemented various measures to reduce waste, recycle materials, and minimize our carbon footprint. We also work with suppliers who share our commitment to sustainability.How can I safely maintain and clean my gas logs to ensure their longevity?
Maintaining and cleaning your gas logs is essential to ensure their longevity and safe operation. We recommend following the manufacturer's instructions for cleaning and maintenance. It's also important to have your gas logs inspected regularly by a professional to ensure they are functioning safely and efficiently.Reviews
-
Gary Loader
Used Homefuels Direct now on two occasions, price was great, delivery was on the day quoted and driver was efficient, polite and friendly. Would recommend every time 5 stars
16-06-2023
-
Rod Searle
Good reliable supplier. Often the cheapest quote and with no spurious service cost add-ons.
13-06-2023
-
Stephen Stickings
I have used HomeFuels Direct on previous occasions and tend to compare with BoilerJuice. Currently HomeFuels Direct is significantly cheaper. Great price, easy ordering. Stephen Stickings, Devon.
12-06-2023
-
John Smith
been with HOME FUELS DIRECT for several years,always cheaper than BOILERJUICE,A good firm. my order date 9 june, J SMITH.
12-06-2023
-
karen Pattison
Ordered a few times with Home fuels direct always best prices and good service. Orderd 12/06/2023 KP
12-06-2023
-
Leighton Hammett
Order placed on 19/06/23 by LH. Used Homefuels for my last two refills. Cheapest out there and great service.
11-06-2023
-
Angela Jones
Easy quick quote. Great price. Awaiting delivery. Thank you
11-06-2023
-
Neil Ireland
Ordered fuel, never turned up. No phone line to ring no response on email had to co through certas to get there attention. Had to buy emergency fuel which was expensive. Very unsatisfied
18-05-2023
-
Lesa Miles
Still waiting for our refund! After ordering in January with no problem with delivery, this time the driver decided he could not fill the tank because the earth around it had collapsed lol. It is exactly the same as it has been for the last 7 years we have lived here. I would not order from this company again and we are still waiting for the refund as we can't order more fuel until our money is returned. Also please note that I would give no stars for this company who you can only contact by email and then they don't reply.
18-05-2023
-
Craig Murphy
Despicable service! We ordered fuel on two separate occasions and neither of them turned up. First delivery we made when we noticed the oil level was low. To which no fuel turned up. We chased up (to which you cannot phone to talk to anyone as the number, which isn’t even on their website, just tells you they’re busy and hangs up on you) and we weren’t even informed what the problem was, just the money refunded into our account. So we re-ordered, another two weeks goes by, we chase again and we were told there is insufficient access to the tank. Again, this is not the case, it is exactly the same access as it has been every other time. Plus, we have been at home as we have a newborn. It is clear to see that they did not have any deliveries in our area so just gave us some feeble excuse. They have left a family with a newborn and a toddler with no way to heat their house and have not even given an apology. Just blamed us for not being able to access the tank. Save your time and go with another company.
18-05-2023
