HomeFitnessCode LTD
HomeFitnessCode LTD is a company based in London, England that specializes in providing fitness equipment to wholesalers and shops. They are committed to providing high-quality products and excellent customer service to their clients.
Introduction to HomeFitnessCode LTD
HomeFitnessCode LTD is a company that specializes in providing fitness equipment to customers. The company was founded in 2015 by a group of fitness enthusiasts who saw a gap in the market for affordable and high-quality fitness equipment. What makes HomeFitnessCode unique is that they are not just retailers, but also fitness equipment wholesalers.Services & products
HomeFitnessCode offers a wide range of fitness equipment, including treadmills, exercise bikes, weight benches, and more. They also provide accessories such as resistance bands, yoga mats, and foam rollers. In addition to selling equipment, the company also offers installation services and maintenance packages for their products.Location
HomeFitnessCode is located in St Olav's Court Business Center in London, England. The area is known for its diverse range of businesses, including retail shops, restaurants, and offices. Customers can expect a bustling atmosphere and easy access to public transportation options. The three closest stations are Bermondsey Station (0.4 miles), Canada Water Station (0.6 miles), and Surrey Quays Station (0.7 miles).Benefits
HomeFitnessCode offers competitive prices, high-quality products, and excellent customer service. They also provide installation and maintenance services, making it easy for customers to set up and maintain their equipment. Additionally, as fitness equipment wholesalers, they are able to offer discounts for bulk purchases, making them a great option for gyms and fitness studios.Good to know
Customers should be aware that HomeFitnessCode is primarily an online retailer, and their physical location is not a traditional storefront. However, they do offer appointment-only visits for customers who would like to view products in person.Reviews
Customers have praised HomeFitnessCode for their excellent customer service, fast shipping, and high-quality products. Many have also noted that the company offers competitive prices compared to other retailers in the industry.Amenities
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online shopping
FAQ
What types of fitness equipment do you offer?
We offer a wide variety of fitness equipment including treadmills, ellipticals, exercise bikes, strength training equipment, and more. Our inventory includes both commercial and residential equipment to meet the needs of all our customers.Do you offer any warranties or guarantees on your products?
Yes, we offer warranties and guarantees on all of our products. The length of the warranty varies depending on the product and the manufacturer. We also offer extended warranties and service plans for an additional fee.Do you offer installation or assembly services for the equipment?
Yes, we offer installation and assembly services for all of our equipment. Our team of professionals will deliver and install your equipment to ensure that it is set up correctly and ready for use.How do you ensure the quality and safety of your products?
We only work with reputable manufacturers who have a proven track record of producing high-quality and safe fitness equipment. Additionally, all of our products undergo rigorous testing and inspections to ensure that they meet our high standards.Do you offer any financing options or payment plans?
Yes, we offer financing options and payment plans to make purchasing fitness equipment more affordable for our customers. We work with a variety of lenders to offer flexible payment options that fit within your budget.Reviews
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Joe S
I must of been lucky cause my delivery was perfect. And the product is spot on! Cheers 👍🏻
19-05-2023
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Olivia Wilson
Would give it 0 if I could. DO NOT order from them…first delivery didn’t even turn up so waited around all day for no reason. When it eventually came the socket was broken so I had argue with them to send a new one (they wanted to collect the old before sending a new one) they sent a new one out…for 2 weeks they’ve given me 2 collection days for evri to come and collect it and they haven’t turned up. Now got a broken treadmill in my house and they only Gave me £15 compensation for all the time they’ve wasted. Avoid at all costs
12-05-2023
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Tom Colley
Worst customer service I have ever received in my life, using the worst delivery company i've ever used in my life. After DX Delivery refused to deliver my 2-3days delivery parcel for over 30 days, I was told by a customer service rep that they could not deliver my parcel as they couldn't find it in the warehouse? So I went back to Homefitnesscode to ask for a refund and they have been horrific to deal with, the same automated replies telling me to send the parcel back and saying I will only get refund if I refuse to sign for the parcel, I would really like to know how i'm supposed to refuse to sign for a parcel that's not being delivered? And they keep refusing to give me a refund even though I have never even seen the parcel, disgusting customer service, as of writing this I have still yet to receive my refund and it has been over a month. DO NOT ORDER FROM HERE UNDER ANY CIRCUMSTANCES
12-05-2023
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Gala Jiménez
Same experiences as the ones given here, treadmill received is not working, the bar is not standing and has clearly been used before, customer service only offer partial refunds, but they don't want the item back only if I pay for it. Avoid buy anything here, as if it goes bad, it is a nightmare.
26-04-2023
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Jennifer Neale
Bought a treadmill in may, stopped working after 2months. Replied to my first two emails and now nothing. I’ve bought another from elsewhere and am now hundreds of pounds out of pocket - avoid!
26-04-2023
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Stanislava Marinkovic
I was very sceptic in the beginning. I wasn't sure about company, delivery and treadmill because of few bad comments but I gave it a try. Very fast delivery, customer service respond on my query very fast and treadmill is good. For what I need is super product. Very satisfied.
26-04-2023
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Rosa Aresu
I got a broke treadmill. No answer from customer service. Don't buy there.
26-04-2023
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Hk K
The one star is only being given so I'm able to post this review. Really bad service from this company, I ordered a £200 treadmill, given a date of delivery and nothing was delivered on that date. I gave it the benefit of the doubt and left it one day as I know deliveries can take longer. The next evening I contacted both courier company and seller. The courier company rebooked it for me as they said the driver got late. The seller got back to me the following week saying it's been rebooked on my request. From 12th Jan to date I'm still receiving texts from the courier telling me they will deliver today. Everytime I contact the couriers they tell me there was an internal issue. At this point it's pretty obvious that the treadmill will not be delivered as it's been lost or stolen. The seller didn't help, they said they can only refund my money if they receive the item back to them. They kept rebooking me in with the courier even though I explained I wanted a refund now as it's been 2 weeks. Their responses to my emails were pointless they just kept sending me screenshots of the courier company dates and not acknowledging what I'm asking or saying . In the end I've had to get my credit card company involved. Don't buy from them save yourself a headache
26-01-2023
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Mohammed Ramzan
Absolutely shocking company and with no customer service. I have emailed 5 times now and contacted them via their support page twice to request instructions to return my item and no response. I have been waiting for 3 weeks. Buy at your own peril, I wish I read up on this company first.
26-12-2022
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Florencia Tettamanti
Bought a treadmill that stopped working 2 months in. No phone number, no response to emails. Absolutely disastrous. DONT BUY HERE
26-12-2022
