Home Utility Group
Home Utility Group is a leading company in the United Kingdom that specializes in manufacturing and fabrication of boilers. They are known for their high-quality products and exceptional customer service. With their headquarters located in Leeds, England, Home Utility Group has become a trusted name in the industry. Their expertise in boiler supplies has made them a go-to choice for businesses and homeowners alike.
Introduction to Home Utility Group
Home Utility Group is a manufacturing and fabrication company that specializes in providing high-quality boiler supplies. The company was founded with a mission to provide customers with reliable and efficient utility products. What makes this company unique is their commitment to delivering the best quality products at an affordable price.Services & products
Home Utility Group offers a variety of services to their customers. They specialize in the manufacturing and fabrication of boilers, which are used in a variety of industries including commercial, industrial, and residential settings. The company also offers boiler supplies such as valves, fittings, and pumps.Location
Home Utility Group is located in Morley, Gildersome, Leeds LS27 7RZ, United Kingdom. The area is known for its diverse range of businesses, from small local shops to large corporations. Customers can expect to experience a vibrant and bustling environment in the area. The closest public transportation options to the location are the Morley Train Station (1.5 miles away), Gildersome Train Station (1.6 miles away), and the Morley Bus Station (2 miles away).Benefits
Customers should choose Home Utility Group because of their commitment to providing high-quality products and services. The company has an experienced team of professionals who are dedicated to ensuring customer satisfaction. Home Utility Group also offers competitive pricing, making them an affordable choice for those in need of boiler supplies.Good to know
Customers should be aware that Home Utility Group only specializes in boiler supplies and services. Those in need of other utility products may need to look elsewhere.Reviews
Customers have praised Home Utility Group for their exceptional customer service and high-quality products. Many have noted that the company's prices are competitive, making them a great choice for those on a budget. Overall, customers have had a positive experience with Home Utility Group and would recommend their services to others.Amenities
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online ordering -
custom design
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installation
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maintenance
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repair
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financing
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warranty
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expert advice
FAQ
What types of boilers do you offer and what are their respective advantages and disadvantages?
We offer a range of boilers including gas, electric, and oil boilers. Gas boilers are popular for their energy efficiency, while electric boilers are easy to install and require less maintenance. Oil boilers are known for their reliability and durability. Each type has its own advantages and disadvantages depending on the specific needs of the customer.Can you provide references or examples of previous boiler installations you have completed?
Yes, we can provide references and examples of our previous boiler installations. Our satisfied customers have left positive reviews of our services, and we have a portfolio of successful projects that we can share with interested parties.What is your lead time for boiler manufacturing and delivery?
Our lead time for boiler manufacturing and delivery depends on the specific product ordered and the current demand. However, we always strive to provide timely and efficient service to our customers. We will provide an estimated lead time upon order confirmation.Do you offer maintenance and repair services for the boilers you supply?
Yes, we offer maintenance and repair services for the boilers we supply. Our team of experienced technicians can provide regular maintenance to ensure optimal performance and efficiency of the boilers. In the event of a breakdown or malfunction, we also offer comprehensive repair services to get the boiler up and running as soon as possible.What certifications and/or warranties do your boilers come with?
Our boilers come with a range of certifications and warranties depending on the specific product. We work with reputable manufacturers who provide quality products with appropriate certifications and warranties. We will provide all relevant information on certifications and warranties upon purchase.Reviews
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Commando Reboot
Called for a new boiler, ended up with 2 broken radiators and a broken tap, also very rude workers
19-05-2023
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Val Heaversedge
They add on don't do a proper survey as gas engineers can't do electrical the 2 engineers fantastic work need money right away no 28days never use again
05-05-2023
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Amir Khimani
The surveyor who visited our place gave assurance that everything will be cleaned after installation..once the installation date is booked then he didnt even reply for any problem during the installation day..The guy who fitted the boiler didnt explain about the usage of filter and boiler..didnt clean everything..and left the cardboard without properly fitting it above the boiler..strange how people change..
26-04-2023
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Ellis The DJ
thieving scumbags installed a combi boiler & stole my Hive active heating Before you say im notna customer no technically I'm not as it was council who set you baffoons on so no fake review to report here
26-04-2023
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Scott Hendrick
6 calls to customer service, no return calls as promised, 2 engineer visits scheduled to fit an expansion vessel that was not fitted as part of the initial installation. A Viessman engineer suggested this is completely unacceptable practice. Twice the HUG engineers failed to call or bother to come the property. Two days annual leave wasted. Just a typical cash grabbing company where customer service is completely forgotten once payment has been initiated.
26-02-2023
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shabana shahid
They don’t seem to want to know you after the boiler is fitted . They brush you off very easily. I am doubtful about this company now .
26-02-2023
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Darren Powell
Better than expected experience of upgrading my boiler and water tank. To note i am writing this detailed review 8 months after my boiler and water tank was installed by HUG - the Home Utility Group in May 22, as I wanted to give a full account of my pre and post installation experience. After many months of detailed research and speaking to lots of different companies i decided to go with HUG . This choice was made partly due to their competitive quote, but mainly due to the conversations i had with Chris, one of their leads. Chris visited to my property for a detailed chat and visual inspection, a nice contrast to the other companies who gave me either a vanilla quote, or a short video call on whatsapp. Chris fully understood the exact requirements I had for my install which was complicated by the fact i needed my existing water storage tank removing from a cramped cupboard (and replacing) and i needed a boiler to fit in a specific space. Chris gave me a range of options and went through the details of each. An installation date was agreed (at a date of my convenience to fit with school holidays), and a engineer promptly arrived as agreed. The install took several days, during which i observed the work being performed efficiently and neatly. The installer discussed the various options for the the new required pipe and drain work, and took extra care to match the the new wall bricks to the originals, driving around different merchants to get an exact match. Appreciated! The system was commissioned, and the engineer fully tested it, plus went around the house to also check all my radiators were balanced. Post-install, I've had a couple of niggles, such as my existing Nest thermostat not being fully compatible with the system, as originally anticipated, but this was dealt with by Chris and the team promptly and efficiently, with an electrician sent across the county at short notice to rectify the issue. The boiler has worked brilliantly over the winter and the super efficient model recommended by HUG has definitely resulted reduced my gas usages compared to previous years, is much quieter and my home is warmer too. I've received the extended warranty certificate from the manufacturer that i paid extra for too. With not having bought a full boiler and tank system before, i was unsure about what sort of post install support i could expect from any company, so i'm glad to report that HUG - Home Utility Group have been excellent in my experience. Would definitely recommend to others..
26-02-2023
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Rick howard
3 weeks without water/heating and still waiting that how your treated over 20 calls ive made they say someone will get back to you within the hour nope you have to ring again week 3 still waiting
26-02-2023
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Peter Clipstone
26-02-2023
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Nassir
26-01-2023
