Home Smart Energy
Home Smart Energy is a company based in Burgess Hill, England, that specializes in providing solar energy equipment and machinery. As one of the leading suppliers in the industry, Home Smart Energy is committed to providing high-quality products and exceptional customer service. Their team of experts is dedicated to helping customers find the best solutions for their energy needs.
Introduction to Home Smart Energy
Home Smart Energy is a company based in Burgess Hill, England that specializes in providing solar energy equipment and machinery & equipment. The company was founded with the purpose of offering sustainable and renewable energy solutions to both residential and commercial customers. Their unique approach to energy solutions has allowed them to become a leader in the industry.Services & Products
Home Smart Energy offers a range of services and products related to solar energy equipment and machinery & equipment. Customers can purchase solar panels, inverters, batteries, and other related equipment. Additionally, the company offers installation and maintenance services to ensure that their customers get the most out of their investment.Location
Home Smart Energy is located in the bustling town of Burgess Hill, which is known for its vibrant business community. The area is home to a variety of businesses, ranging from small shops to large corporations. Customers can expect to experience a friendly and welcoming atmosphere when visiting the area. The company is conveniently located near public transportation options, including the Burgess Hill railway station, which is only a 5-minute walk away.Benefits
Customers should choose Home Smart Energy because the company is committed to providing high-quality and reliable energy solutions. Their team of experts has years of experience and is dedicated to helping customers find the best solutions for their unique needs. Additionally, the company offers competitive pricing and excellent customer service.Good to Know
Customers should be aware that Home Smart Energy only provides solar energy equipment and machinery & equipment, and does not offer any other types of energy solutions. Additionally, the company recommends that customers consult with a professional before making any significant investments in solar energy equipment.Reviews
Customers have praised Home Smart Energy for their excellent service and reliable products. Many have commented on the company's knowledgeable staff and their ability to provide customized solutions to meet their specific needs. Overall, customers have found Home Smart Energy to be a trustworthy and reliable provider of solar energy equipment and machinery & equipment.FAQ
What types of solar energy equipment do you supply?
We supply a range of solar energy equipment, including solar panels, solar inverters, solar batteries, and solar mounting systems. We also offer customized solutions to meet specific customer needs.Are your products certified and compliant with industry standards?
Yes, all our solar energy equipment is certified and compliant with industry standards. Our products are also tested and approved by relevant regulatory bodies to ensure they meet the required safety and performance standards.Can you provide references or examples of previous solar energy projects you have completed?
Yes, we can provide references and examples of previous solar energy projects we have completed. We have successfully completed various projects for residential, commercial, and industrial customers. Please contact us to request references and examples.What is your warranty policy for your solar energy equipment?
We offer a standard warranty of up to 25 years for our solar panels and up to 10 years for our solar inverters and batteries. Our warranty covers defects in materials and workmanship and guarantees the performance of our products.Can you provide installation and maintenance services for the solar energy equipment you supply?
Yes, we provide installation and maintenance services for all the solar energy equipment we supply. Our team of experienced technicians ensures that all installations are done efficiently and safely. We also offer regular maintenance services to ensure that your solar energy system operates at optimal performance levels.Reviews
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Isobel Hanna
Excellent service from when Derek the surveyor came and explained the system very well. Installation was very efficient and system working very well. Very happy.
25-05-2023
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michael Klaber
I was somewhat apprehensive about installing solar panels and I was pleased to have Solar together holding my hand! They arranged for Homesmart energy to be our supplier and this has proven to be a wise choice. All Homesmart staff have been patient and helpful; they have arrived on time, worked hard and their work has been neat and clean. My only problem has been that I cannot so far register on the app – but I'm sure that they will be able to help me with this.
21-05-2023
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Edward Dowson
21-05-2023
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David Hatcher
Absolutely great price and great service - highly recommend Home Smart Energy for solar panels and batteries.
28-04-2023
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Ian Heron
The whole process was really easy and well-organised. After receiving our estimated installation cost and deciding to go ahead, the surveyor was quickly booked and gave us helpful advice on whether or not to add optional extras such as bird netting. There was no pressure to buy at any point. The installation was very smooth, with scaffolding arriving at the start of the week, panels, batteries and inverter installed within a day, and scaffolding removed two days later. Very impressive! Communications throughout were timely, clear and helpful. Everyone we dealt with was polite, friendly and professional, and the customer support team really know their products.
28-04-2023
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Stephen Brockman
I had trouble reconfiguring my wi-fi connection to the Solis App after a change of Router was imposed on me by my Internet provider. Leo at Home Smart was brilliant, he sent over a ' you tube video ' and then checked that it had all been carried out ok. Would have been totally ' lost ' without his help and I'm so grateful, thanks
28-04-2023
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Sam Draper
The install was completed very quickly, once the Solaredge premium optimisers became available. The installers were polite and cleaned up as did the scaffolders. However I have had some issues with the installation, which have not been addressed. After sales service is poor. Nobody ever responds to emails & calls are never followed up. I have been trying for nearly 1 year to get my issues resolved. Cables installed loose in gutters, unsafe consumer box modification, damp penetration of roof and batteries left on their end balanced on a piece of wood and not in a rack. The panels are good but the integration of the inverters and immersion heater diverter are very poor / non-existent. Not related directly to Homesmart but they specified the system, was an issue with a firmware bug on the Solis Inverter that stopped my batteries being charged and also mysteriously my charge from grid setting changed to Disabled.
28-04-2023
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Brian Wiseman
The surveys were thorough and enabled me to choose a more comprehensive system than initially proposed. After almost three months of operation I have been very impressed with the overall performance and would recommend Home Smart Energy to my friends.
28-04-2023
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Russell Parker
Fantastic service from Home Smart - The work took less than a day to complete (the installation of the panels started after lunch!). Simon the electrician deserves praise for his excellent customer service and making sure a couple of minor issues were completely sorted for us. Very glad we made the decision to go solar and using Home Smart was our best choice.
28-04-2023
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Ryan Musgrave
Edited from a 5 star review. After what was initially a positive experience, I'm now left with 4 panels not connected and been waiting 2 weeks for someone to visit to confirm the issue and emails being ignored. Update. I was informed by my energy provider that the solar system hasn't been registered which seems to be a common theme with other customers. My emails have been ignored. Their weak excuse for my initial issue was false as they had ignored my emails until I posted negative reviews and my inverter was in my garage. At no point was I emailed to say the weather was an issue. I would avoid at all costs.
28-04-2023
