Home Instead Medway
Home Instead Medway is a home help service agency based in Chatham, England. They specialize in aged care and household services, providing top-notch healthcare and medicine to their clients. Their services are designed to help seniors live independently and comfortably in their own homes. With a team of dedicated professionals, Home Instead Medway is committed to providing exceptional care and support to their clients.
Introduction to Home Instead Medway
Home Instead Medway is a company that provides aged care and home help services. The company was founded to provide compassionate and high-quality care to seniors in need of assistance. What sets this company apart is their focus on creating personalized care plans that cater to each client's unique needs and preferences. They also prioritize the importance of providing continuity of care by assigning the same caregiver to each client whenever possible.Services & products
Home Instead Medway offers a range of services, including personal care, companionship, light housekeeping, meal preparation, medication reminders, transportation, and more. They provide flexible care plans that can be customized to fit the individual needs of each client.Location
Home Instead Medway is located in the heart of Chatham, England. The area is known for its historic landmarks, museums, and beautiful parks. The company is situated in a bustling part of town, surrounded by various businesses and restaurants. The closest public transportation options include Chatham train station, which is 0.3 miles away, and several bus stops within a few blocks of the office.Benefits
Home Instead Medway is a great choice for those in need of aged care and home help services. They offer personalized care plans that cater to each individual's needs, and they prioritize continuity of care to establish trust and familiarity between clients and caregivers. The company's focus on compassionate care, flexibility, and reliability makes them stand out from other companies in the industry.Good to know
Customers should be aware that Home Instead Medway requires a minimum of 3 hours per visit for their services. This is to ensure that each client receives the necessary attention and care they require.Reviews
Customers have left glowing reviews for Home Instead Medway, praising the company for their compassionate and reliable care. Many clients appreciate the personalized care plans and the continuity of care provided by the same caregiver. Overall, customers have had positive experiences with the company and would recommend their services to others in need.Amenities
-
wheelchair access -
geriatric care
-
home care
-
nursing care
-
medical assistance
-
dietary assistance
-
activity program
-
social support
-
24-hour availability
-
background check
-
insurance
-
cleaning supplies
-
flexible scheduling
-
home safety evaluation
-
personalized services
-
certified staff
-
emergency services
-
experienced staff
-
licensed staff
-
bonded staff
-
background verification
-
quality assurance
FAQ
Are your employees licensed and insured?
Yes, all of our employees are licensed and insured. We make sure that our staff members have the necessary qualifications and experience to provide high-quality aged care services.
Do you offer a satisfaction guarantee for your services?
Yes, we offer a satisfaction guarantee for our services. We want our clients to be happy and satisfied with the care they receive from us. If there are any issues or concerns, we will work to address them and make things right.
What qualifications and experience do your staff members have?
Our staff members have a range of qualifications and experience in aged care. Many of our caregivers have completed training programs and have certifications in caregiving, nursing, or related fields. We also ensure that our staff members receive ongoing training and support to stay up-to-date with the latest best practices in aged care.
How do you ensure the safety and well-being of your clients?
We take the safety and well-being of our clients very seriously. We have strict protocols in place to ensure that our clients are safe and comfortable at all times. We conduct thorough background checks on all of our staff members, and we provide ongoing training and support to ensure that our caregivers are equipped to handle any situation that may arise.
What is the cost of your aged care services and what is included in that cost?
The cost of our aged care services varies depending on the level of care required and the specific needs of each client. We offer a range of services, including personal care, meal preparation, medication reminders, and companionship, among others. We work with each client to develop a customized care plan that meets their individual needs and budget. We are always transparent about our pricing and will provide a detailed breakdown of all costs associated with our services.Reviews
-
Maxine Cox
I have been working for Home Instead Medway, Higham & Shorne for over a year now and I can honestly say that in all my years as a caregiver this is by far the best company I have worked for. I have been given amazing opportunities to grow within my career and plenty of learning is available. I am proud of our team at Medway and and the care we provide. 💜
19-05-2023
-
Abby Merry
Having only been working for Home Instead Medway for almost 3 months now I can confidently say they are the best care company/organisation/charity that I have worked for. Home Instead Medway have shown and offered me the most support I have personally experienced in the care industry and made me feel part of the team instantly. Before joining Home Instead I wasn’t in the best of places in many ways, becoming part of the team was the key to turning that page and creating a new chapter. Highly recommend Home Instead to anyone wanting to be part of the care industry or receive the care and support on the other end of the scale as a client. Couldn’t ask to be part of a better team 💜 #TeamPurple
19-05-2023
-
KL Vid
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
19-05-2023
-
Caroline Mashambanhaka
26-05-2022
-
Rosie Kataria
26-05-2022
-
Paige Davey
26-05-2022
-
Peter Kedienhon
Positive: Professionalism
26-05-2021
-
Ram Chandra Thapa
Positive: Professionalism, Punctuality, Responsiveness
26-05-2021
