Home Computer Help Ltd
Home Computer Help Ltd is a company based in Southampton, England. They specialize in providing computer networking centers, computer support and services, home network installations, IT services and computer repairs, mining engineers, stereo repair services, computer hardware and software, IT and e-commerce, jobs and education, and electronics.
Introduction to Home Computer Help Ltd
Home Computer Help Ltd is a Southampton-based company that provides a range of computer-related services and products to its customers. The company was founded with the purpose of providing affordable and reliable computer support services to both residential and commercial customers. Home Computer Help Ltd has been in the industry for over a decade and has a team of experienced professionals who are dedicated to solving any computer-related issues. What sets this company apart is their commitment to customer satisfaction and providing quality services at an affordable price.Services & products
Home Computer Help Ltd provides a variety of services to its customers, including computer networking centers, home network installations, IT services and computer repairs, computer hardware and software, and IT and e-commerce solutions. They also offer mining engineers and stereo repair services. Customers can purchase computer hardware and software products from the company as well. Home Computer Help Ltd caters to both residential and commercial clients and offers customized solutions based on the specific needs of each customer.Location
Located in Unit 24, Loveridge Trading Estate, Southbrook Rd, Southampton SO15 1GQ, United Kingdom, Home Computer Help Ltd is situated in a bustling area with a mix of residential and commercial properties. The area is known for its diverse range of businesses, including technology startups, retail stores, and restaurants. Customers can easily access the location via public transportation. The closest bus stops are Southbrook Road (Stop F), Southbrook Road (Stop E), and Richmond Road (Stop D), which are all within 0.2 miles of the company.Benefits
Customers should choose Home Computer Help Ltd because of their commitment to providing quality services at an affordable price. The company offers customized solutions based on the specific needs of each customer. They have a team of experienced professionals who are dedicated to solving any computer-related issues. Home Computer Help Ltd also offers a quick turnaround time and excellent customer service.Good to know
Customers should be aware that Home Computer Help Ltd does not provide 24-hour service. They are open from 9 am to 6 pm on weekdays and from 10 am to 2 pm on Saturdays. Customers should also note that the company does not offer refunds for any products or services purchased.Reviews
Customers have praised Home Computer Help Ltd for their excellent customer service, quick turnaround time, and affordable prices. Customers have also noted that the company has a team of experienced professionals who are knowledgeable and dedicated to solving any computer-related issues. Overall, customers have had a positive experience with Home Computer Help Ltd and would recommend the company to others.Amenities
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wi-fi -
printer
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scanner
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computer
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server
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networking equipment
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technical support
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onsite maintenance
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backup service
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data recovery
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cloud storage
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network security
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network monitoring
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data transfer
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cable installation
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network
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software
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security
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maintenance
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repair
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upgrade
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help desk
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troubleshooting
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installation
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training
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ethernet
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router
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modem
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firewall
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network switch
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network cable
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network adapter
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access point
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wireless extender
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network optimization
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on-site support
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remote support
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data backup
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virus removal
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computer repair
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software installation
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hardware installation
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professional development
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technical expertise
FAQ
What types of networking services do you offer?
We offer a variety of networking services, including home network installations, computer networking centers, and IT services for businesses. Our team can assist with setting up and maintaining your network, as well as troubleshooting any issues that may arise.Can you provide references of satisfied clients who have used your computer support services?
Yes, we have many satisfied clients who have used our computer support services. We would be happy to provide references upon request.What is your response time for technical support?
Our response time for technical support varies depending on the severity of the issue and the level of support required. However, we strive to respond to all support requests in a timely manner and provide prompt resolutions to any issues.How do you ensure network security and protect against cyber attacks?
We take network security very seriously and have implemented various measures to protect against cyber attacks. This includes using firewalls, anti-virus software, and encryption technologies. Additionally, we regularly monitor our network for any suspicious activity and provide security training to our clients to help prevent security breaches.Do you offer on-site repairs or remote assistance?
We offer both on-site repairs and remote assistance for our clients. Depending on the issue, we can either send a technician to your location or provide support remotely via phone or online chat. This allows us to quickly and efficiently resolve any technical issues you may be experiencing.Reviews
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Robert&Sheena Griffiths
Polite good service to aged it ignoramuses.
22-05-2023
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Ron Haylock
This is a First Class Service, Quick, Friendly and Efficient.
21-05-2023
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Lisa Piercy
Jack was excellent, he solved all our issues and gave great advice. The computer is now working perfectly with all software installed and running as needed. Highly recommend this company.
14-05-2023
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Chris Jerromes
Jack was very helpful and explained everything well and sorted out the problems I was having.
07-05-2023
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susan hollyhock
Very prompt and explained things in a way the semi computer-literate could understand.
28-04-2023
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Wendy Roman
I phoned Home Computer Help today regarding issues with both my printer and laptop, together with concerns regarding my existing antivirus software. I am delighted to say that the problems were resolved in no time and I have taken out their own antivirus software at a very reasonable cost. I have been a customer of HCH for very many years and am a member of their Go Monthly Support scheme which gives me complete peace of mind should issues arise. To know I can get help and advice over the phone, plus remote access assistance if required, gives me complete peace of mind and is well worth the monthly premium. I have always been really impressed with the service and expertise they provide and can recommend them most highly, as I have done to my friends and family. My grateful thanks as always guys. 10 out of 10 for customer service!
28-04-2023
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Gillian Lee
Adam was knowledgeable and patient which was much appreciated. Will certainly call on the firm (and Adam) again if I need to.
28-04-2023
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Stephen Francis
Samuel helped me with my laptop. Unfortunately it wasn't fixable but he was polite and helpful nonetheless.
28-04-2023
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Jay Phillips
Harry was really helpful, needed some screws for my SSD, and gave me spares free of charge!
28-02-2023
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Sue Brooker
I had a home visit from George and Jack, who were able to resolve the issues I had with my computer. As a senior citizen with fairly limited IT skills, I was extremely impressed by their skills and in the way that they explained what they were doing. They were courteous, helpful and respectful.
28-02-2023
