Holmes Carpets
Holmes Carpets is a reputable company based in England that specializes in providing quality wood and laminate flooring supplies, carpet installation services, and linoleum products. They are well-known for their expertise in the building and construction industry, and their commitment to providing top-notch services to their clients. With their extensive range of products and services, they are a one-stop-shop for all your flooring needs. Their shops and shopping centers are conveniently located, making it easy for customers to access their products and services. If you are looking for a reliable and trustworthy flooring supplier, Holmes Carpets is the company to choose.
Introduction to Holmes Carpets
Holmes Carpets is a family-owned company that has been providing high-quality flooring solutions for over 50 years. The company's mission is to provide exceptional customer service and top-quality products to their clients. What makes this company unique is their commitment to using eco-friendly materials and their attention to detail in every installation.Services & Products
Holmes Carpets offers a wide range of services, including wood and laminate flooring, carpet installation, and linoleum. They also provide free consultations and measurements, ensuring that customers receive the best possible solution for their specific needs. Additionally, they have an extensive selection of flooring options to choose from, ensuring that clients can find exactly what they need.Location
Holmes Carpets is located in Stocksfield, a charming town in England. The area is known for its beautiful countryside and friendly community. In the surrounding area, customers can expect to find a variety of shops and businesses, including other building and construction companies. Public transportation options include the Stocksfield Train Station, which is only 1.5 miles away from Holmes Carpets, as well as the Prudhoe Bus Station and the Hexham Train Station, both of which are within 5 miles of the company.Benefits
Customers should choose Holmes Carpets because of their exceptional customer service and attention to detail. The company uses only the highest quality materials and provides expert installation, ensuring that clients receive long-lasting and beautiful results. Additionally, the company's commitment to eco-friendly materials makes them an excellent choice for environmentally conscious customers.Good to Know
Customers should be aware that Holmes Carpets only operates within a certain radius around their location in Stocksfield. Additionally, they do not offer any online ordering options and instead prefer to work directly with clients to ensure that they receive the best possible experience.Reviews
Customers rave about the exceptional service and quality of work provided by Holmes Carpets. They praise the team's attention to detail and commitment to customer satisfaction, with many stating that they would highly recommend the company to others. Overall, customers report feeling extremely satisfied with their experience with Holmes Carpets.Amenities
-
showroom -
online store
-
financing options
-
samples
-
warranty
-
expert advice
-
aftercare service
-
free estimate
-
delivery service
FAQ
Do you offer professional installation services?
Yes, we offer professional installation services for all of our flooring products. Our team of experienced installers will ensure that your flooring is installed correctly and efficiently.Can you provide references or examples of past carpet installation projects?
Yes, we have a portfolio of past carpet installation projects that we are happy to share with you. Just let us know and we can provide you with references and examples of our work.What is the estimated cost for carpet installation, including labor and materials?
The cost of carpet installation varies depending on the size of the space, the type of carpet you choose, and any additional services required. We provide free estimates for all of our projects, so please contact us for a personalized quote.What types of wood or laminate flooring materials do you offer?
We offer a wide range of wood and laminate flooring materials, including oak, maple, bamboo, and many others. Our team can help you select the best material for your space based on your preferences and budget.Can you provide any warranties or guarantees on the flooring products?
Yes, we offer warranties and guarantees on all of our flooring products. The length and specifics of the warranty or guarantee will vary depending on the product, so please contact us for more information.Reviews
-
Dawn Jackson
Please can you answer my calls and emails. You have left me with an unfinished job. Your showroom is closed, yesterday and today. Have you gone out of business?
18-03-2023
-
dave leighton
Very pleased with service from Holmes carpets. When deciding what to buy showroom staff not pushy but will advise if you request it. Don’t try and sell you most expensive but what suits you. friendly efficient competent .Cherry on the cake the fitters Carl and Jordan were top class just got on with the job and looks first class. I would use this company again without hesitation .
18-02-2023
-
Nafeesa Khan
Could not recommend this company enough! Lee looked after us from the beginning, was extremely professional and polite and nothing was too much to ask. He provided such an excellent service and was honest throughout. The overall experience of dealing with this company was superb, any time i contacted with any hesitation or worries they responded very quickly and provided a solution. I have dealt with many carpet companies in this past but this was by far the most pleasant experience! would recommend to all friends and family
18-01-2023
-
Hannah woodier
If you're thinking of going here, don't. They're very friendly but too many mistakes and you foot the bill. 1st room they didn't order enough lvt so job was done in 3 halves (also fitted the incorrect beading in a part of the room) 2nd room put underlay down then lvt, so had to be completely redone months later as the floor was moving. 3rd room we went in and chose the carpet (charcoal pet proof) they sent the invoice which we paid then they fit the wrong carpet (beige and wool). They had put the wrong carpet on the invoice and now want me to pay for their mistake (another £350). Now I'm getting invoices sent multiple times a week for said carpet. The argument being I should have known the wrong carpet was on the invoice. But if you go in store and choose it should be them putting the correct one on the invoice. Now I've spent over £400 on a carpet which will need replacing as not pet proof. So don't bother, I will say the recent fitters have been great, just a shame they don't work for a good company
18-12-2022
-
Olivia
Friendly and helpful in the showroom. I was keen to go ahead and he gave me a provisional date pending survey and measuring. Survey done, heard nothing so I called to chase and told now no availability until Dec 19th. I'd cancelled off one of the big chains who'd matched their price because I wanted to support local trades. Overpromised and under delivered, and now my job is even further delayed. When I called up showroom I was told I should have confirmed... I did, I was following their instructions of waiting for survey to complete. Disappointing
18-11-2022
-
Kelly Sowerby
There was an issue with the fitting of the flooring which I have tried to resolve. But not got anywhere other than a few emails. I did request that someone at least come and look to see why I am unhappy with the final finish but they don't seem interested. The actual floor quality is lovely...I just feel very unhappy that despite paying a lot of money they won't even vist to look at my issues. It's poor customer service at the end of the day not to even vist as the issue can't be seen on photos.
18-10-2022
-
Yvonne Mathers
18-10-2022
-
Alex Mead
Excellent customer service, guidance and installation from the whole team. Very accommodating with the delays on our move in date. This was the second house we've used Holmes Carpets and have already recommended them to friends. Thank you!
18-09-2022
-
Larry Hasford
Done excellent job with my laminate flooring paul the fitter i would highly recommend
18-07-2022
-
Ciaran
Really good company. Very efficent and friendly service. Everything is to a high standard. Would highly recommend.
18-07-2022
