Hoistway
Hoistway is a leading elevator manufacturer based in Martock, England. The company specializes in manufacturing and fabrication of elevators. With a commitment to quality and innovation, Hoistway has established itself as a trusted name in the industry.
Introduction to Hoistway
Hoistway is a UK-based elevator manufacturer that has been in operation for over 30 years. The company's purpose is to provide high-quality elevators that meet the unique needs of their customers. Hoistway prides itself on its commitment to innovation and customer satisfaction, which sets it apart from other companies in the same industry.Services & products
Hoistway offers a range of services, including the design, manufacturing, and installation of elevators. They specialize in bespoke elevator solutions, meaning they can create elevators that meet the specific needs and requirements of their clients. The company also provides repair and maintenance services for their elevators to ensure they remain in good working order.Location
Hoistway is located in Martock, a bustling town in South Somerset, England. The area is home to a variety of businesses, including retail stores, restaurants, and hotels. Visitors to the area can expect a friendly and welcoming atmosphere, with plenty of opportunities for shopping and dining. The nearest public transportation options are the Martock Bus Station, Yeovil Junction Railway Station, and Yeovil Pen Mill Railway Station, all of which are within a few miles of the company's location.Benefits
Customers should choose Hoistway because they offer high-quality elevator solutions that are tailored to their needs. The company's commitment to innovation and customer satisfaction ensures that their elevators are of the highest quality, and their repair and maintenance services ensure that they remain in good working order.Good to know
Customers should be aware that Hoistway specializes in bespoke elevator solutions, meaning they may be more expensive than off-the-shelf options. However, the company's commitment to quality and customer satisfaction makes them a worthwhile investment.Reviews
Customers have raved about Hoistway's excellent customer service, innovative solutions, and high-quality elevators. Many customers have noted that the company goes above and beyond to meet their needs and provide exceptional service.Amenities
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on-site installation -
emergency repairs
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maintenance plan
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custom design
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modern technology
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energy efficiency
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warranty
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safety features
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quality parts
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experienced technicians
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service contracts
FAQ
What is your experience in the elevator manufacturing industry?
At Hoistway, we have been in the elevator manufacturing industry for over 30 years. We have a team of experienced professionals who are dedicated to providing high-quality elevator solutions to our customers.Can you provide references or examples of projects similar to what I need?
Yes, we can provide references and examples of projects that are similar to what you need. We have worked on a variety of projects, including commercial and residential buildings, hospitals, and shopping centers.What is your process for designing and customizing elevators for specific needs?
Our process for designing and customizing elevators for specific needs involves working closely with our clients to understand their requirements. We then use state-of-the-art technology to design and manufacture elevators that are tailored to their specific needs.How do you handle maintenance and repairs for the elevators you manufacture?
At Hoistway, we offer comprehensive maintenance and repair services for the elevators we manufacture. Our team of trained professionals is available 24/7 to handle any issues that may arise.What is your warranty policy for the elevators you manufacture?
We offer a comprehensive warranty for the elevators we manufacture. Our warranty covers all parts and labor for a period of 12 months from the date of installation. We also offer extended warranty options for our clients who require additional coverage.Reviews
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Ian may
A nice easy site to navigate
17-06-2023
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Richard Saunders
I recently used to design, supply and install 2 passenger lifts for a new commercial project in Bristol. They provided a first class service from start to finish and importantly were flexible throughout. I would recommend and use again without hesitation - Richard Saunders - Contracts Director - Interaction Associates Ltd
18-02-2023
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emsie80
18-06-2022
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Stephen Syrett
I have over 40 years of commercial development experience but never have had such poor level of service; this organisation appears incapable of attending their clients at an agreed time, or notifying them when not attending at all. Communication is not their priority and management of their field staff seemingly dire Forget customer service, this company is apparently above such concerns.
18-06-2022
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Wendy Evans
18-06-2022
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Lesley Evans
18-06-2021
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Anthony Vickery
We have had a contract with Hoistway for six years now. Every year they come and inspect the lift and every year something expensive is broken and needs to be replaced. But the thing is the broken parts are those that only the Hoistway engineer can access. So its obviously a scam whereby the engineers get a commission on the cost of repairs. Usually the part cannot be replaced and a more expensive one has to be sourced. It becoming like a scratched record. It's a scam and avoid Hoistway if you can as they are a most unprofessional bunch of unscrupulous shysters. You have been warned.
18-06-2021
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Richard “AircraftNutz” Cleal
18-06-2020
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Paul Thienel
18-06-2020
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John Mearns
My mother lives in a home with their lifts and the break down rate is alarming. At least twice this year and several weeks wait each time. The residents can't get down stairs for meals and have to have them in their rooms making them feel isolated. It also impacts the staff who have to carry everything upstairs. It not really good enough .
18-06-2019
