Hockley Mint
Hockley Mint is a Birmingham-based company that specializes in jewellery manufacturing, silversmithing, and gold mining. They offer a wide range of services including diamond buying, mining consultancy, and financial services. In addition, they also have expertise in manufacturing and fabrication, energy and resources, and clothing and fashion. Hockley Mint is committed to providing high-quality products and services to their customers and is a trusted name in the industry.
Introduction to Hockley Mint
Hockley Mint is a jewellery manufacturer based in Birmingham, England. The company was established in 1952 and has since become a leader in the industry, known for their high-quality products and excellent customer service. Hockley Mint is unique in that they offer a range of services, from diamond buying to manufacturing and fabrication, making them a one-stop-shop for all jewellery needs.Services & Products
Hockley Mint offers a wide range of services and products, including jewellery manufacturing, silversmithing, and costume jewellery. They also offer diamond buying services for those looking to sell their diamonds. Additionally, they provide services for gold mining companies and mining consultants. Their products range from simple, elegant pieces to more intricate and unique designs.Location
Hockley Mint is located on Warstone Lane in Birmingham, a bustling area known for its jewellery shops and manufacturers. The area is also home to a number of clothing and fashion stores, as well as financial services and energy and resources companies. Customers can expect a lively atmosphere and a wide range of businesses to explore. The nearest public transportation options include the Jewellery Quarter train station (0.3 miles), the St. Paul's tram stop (0.2 miles), and the Hockley Circus bus stop (0.1 miles).Benefits
Customers should choose Hockley Mint for their excellent customer service and high-quality products. The company has a team of experienced professionals who are dedicated to ensuring that each customer's needs are met. They also offer a wide range of services, making them a convenient choice for all jewellery needs.Good to Know
Customers should be aware that Hockley Mint is a popular choice for jewellery manufacturing, so it is recommended to schedule an appointment in advance to ensure availability.Reviews
Customers have praised Hockley Mint for their excellent customer service and high-quality products. Many have noted that the company offers a wide range of services, making them a convenient choice for all jewellery needs. Overall, Hockley Mint has received positive reviews for their professionalism and dedication to customer satisfaction.FAQ
Do you offer customized rugby jerseys and team wear?
Yes, we offer customized rugby jerseys and team wear. As a rugby store, we have a wide range of options available for teams to choose from. Customers can choose from a variety of styles, colors, and designs to create their own custom jerseys and team wear.What are your store hours and do you have an online shop?
Our store hours are from 9am to 5pm, Monday to Friday. On Saturdays, we are open from 9am to 1pm. We do have an online shop where customers can browse and purchase our products. Our online shop is open 24/7, providing convenience for customers who prefer to shop online.Can you provide references from other mining companies you have worked with?
We are not a mining company nor do we provide mining consultancy services. We are a jewellery manufacturer and silversmith, providing a range of products and services to our customers.What types of diamonds do you purchase?
As diamond buyers, we purchase a range of diamonds, including round, princess, cushion, emerald, and radiant cuts. We also purchase fancy colored diamonds, such as pink, blue, and yellow diamonds. Our team of experts carefully assesses each diamond to ensure that it meets our quality standards before making a purchase.Do you offer any guarantees or warranties on purchased diamonds?
Yes, we offer a guarantee on all our diamonds. We guarantee that all our diamonds are conflict-free and ethically sourced. In addition, we offer a one-year warranty on all our diamond purchases. If there are any issues with the diamond during this period, we will repair or replace it free of charge.Reviews
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David Nicholls
Been a number of years since dealing with the good folk at Hockley Mint. Once my ‘dormant’ account was reactivated, I placed my order and everything seemed AOK. When the order was ready for collection, regrettably there was some confusion as regards the order quoted/estimated cost and the final invoice due. Thankfully, a delightful lady by the name of Michelle, (who, thank goodness had worked at HM for many years and was known to me), got involved and sorted the issue out to my absolute satisfaction. The overall service, quality and cost/value of the products turned out to be excellent, thanks mainly to the lovely Michelle, whose commitment to please her customer proved invaluable. I shall now have every confidence in returning to purchase further items from HM.
26-10-2022
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Katherine Wu
One of the male receptionists had a bad attitude! He was very impatient and rude to me and my friends. Suspected of racism, he and his colleagues whispered about us and winked at each other while I was discussing it with my friend. Never step into this place again.
26-08-2022
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Nous Sommes Pure
Amaizing customer service from casting and front house a items sent before 1 are casted next day with no extra charge Also special shout out for rob and Gina for there friendly and welcoming presence
26-05-2021
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Aman Bassi
Rob and Georgie are fantastic at the counter really helpful and always going the extra mile to help me! All my casting is now done through Merril because of there customer service and being so efficient at there job and the team in casting including Pam. Will be recommending to others!
26-05-2021
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Matthew L'star
Always helpful
26-05-2020
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Simon F
Good service by Rob. Makes me some bespoke jump rings in silver.
26-05-2020
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William White
Lots of mistakes, slow and poor customer service. Just had the wrong order sent to me and my castings, mould and master sent to a different customer. No urgency in trying to sort it out or thanks for me sending the other customers work back to them. Very disappointed.
26-05-2019
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Sophia Lee
Used this company a few times and they've always been very helpful, great quality items and good customer service.
26-05-2019
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Sofi K
I have been trying to set up an account with this company for 2 months still no progress. I have given up now since the lady on the phone just told me they have more customers and I'm not a priority.
26-05-2019
