Hobbycraft Head Office
Hobbycraft Head Office is a company located in Christchurch, England. They specialize in craft stores and offer a variety of products for shops and shopping.
Introduction to Hobbycraft Head Office
Hobbycraft Head Office is a company that specializes in crafts and DIY supplies. Founded in 1995, the company has since grown to become the largest craft retailer in the UK. What makes Hobbycraft unique is its commitment to providing customers with a wide variety of high-quality craft supplies for every level of expertise, from beginners to professionals.Services & products
Hobbycraft offers a vast range of products and services, including art supplies, sewing and knitting products, baking supplies, and home decor. Customers can also find a range of seasonal items, including Christmas and Halloween decorations, as well as items for weddings and parties. Additionally, Hobbycraft offers a variety of workshops and classes for all skill levels.Location
Hobbycraft Head Office is located in East Parley, Christchurch, England. The area is known for its beautiful scenery, and customers can expect to find a variety of shops and restaurants in the vicinity. The nearest public transportation options are the Christchurch Train Station, 3.5 miles away, the Bournemouth Airport, 5 miles away, and the Christchurch Bus Station, 4 miles away.Benefits
Customers should choose Hobbycraft because of their extensive range of products and services, as well as their commitment to providing high-quality craft supplies at affordable prices. The company also offers excellent customer service, with knowledgeable and friendly staff on hand to answer any questions or provide assistance.Good to know
Customers should be aware that Hobbycraft offers a loyalty program that rewards customers for their purchases. Additionally, the company has a price promise, which means that they will match or beat any competitor's price for the same product.Reviews
Customers rave about Hobbycraft's vast selection of products and the helpfulness of their staff. Many reviewers also appreciate the company's commitment to offering classes and workshops for all skill levels. Overall, customers highly recommend Hobbycraft for all of their crafting needs.Amenities
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gift card -
online shopping
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delivery
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loyalty program
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parking
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classroom
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workshop
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bulk orders
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returns
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special orders
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discounts
FAQ
What types of crafting supplies and materials do you offer?
At Hobbycraft, we offer a wide range of crafting supplies and materials. We have everything from basic art supplies like paints and brushes, to more specialized materials like fabric, yarn, and beads. Our selection also includes paper crafting supplies, sewing and knitting tools, and much more. Whatever your crafting needs, we have something for everyone.Do you offer any classes or workshops for customers to learn new crafting techniques?
Yes, we offer a variety of classes and workshops for customers of all skill levels. Our classes cover a range of topics from painting and drawing to knitting and sewing. We also offer classes for children and adults, so everyone can get involved. Check our website or visit your local store for more information on upcoming classes.What is your return policy for craft supplies and materials?
We want you to be completely satisfied with your purchase, so we offer a no-hassle returns policy. If you are not satisfied with your purchase, you can return it within 28 days for a full refund or exchange. Please make sure that the item is unused and in its original packaging. For more information, please see our returns policy on our website.Do you offer any discounts or loyalty programs for regular customers?
Yes, we offer a loyalty program called the Hobbycraft Club. Members receive exclusive discounts, invitations to events, and other perks. You can sign up for the Hobbycraft Club online or in-store. We also offer regular promotions and discounts on our website and in-store, so be sure to check back often to see what's on offer.Can you recommend any specific products or materials for a particular project or type of crafting?
Yes, our staff are experienced crafters who are always happy to help you with your project. Whether you're a beginner or an expert, we can offer advice and recommendations on the best products and materials for your project. Just visit your local store or contact our customer service team for assistance.Reviews
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joanne botham
I enjoyed working for Hobbycraft as a company in one of its many stores for over 3 years. I loved my role and was proud to represent Hobbycraft as part of the team. We had a great area manager and a supportive human resources manager also that was approachable and kind always in my time at Hobbycraft. The role itself I enjoyed so much, helping customers going above and beyond reflecting my passion for crafting and running classes when it was my turn to do so . It was fun seeing customers smile and gain confidence in their crafting abilities and be proud of what they achieved. I loved as a colleague christmas period when you ended covered in glitter with customers taking classes . I enjoyed the computer based learning that Hobbbycraft kindly provided to ensured all colleagues had a good understanding of all products and services so the customer was able to obtain good product knowledge to help choose items that are suitable to meet their needs and skill level , but also it allowed employees to improve on their personal growth within the company too. It gave employees the ability to remind a customer of add ons they may need to achieve their project to a professional standard..The format of the training modules were brilliant fun to learn whoever created the learning modules for Hobbycraft , I miss doing them they were so knowledgable and fun to do . I loved the Customer service side of the role , building relationships and gaining loyal customers and promoting the benefits of the Hobbycraft cards for sign up also, always proud of the footfall coming in store with the passion of myself and other colleagues reflecting to customers . Hobbycrafts commitememt to safety of customer and employees was brilliant during covid period and they supported all colleague keeping us updated during lock downs. It was much appreciated how you cared about your colleagues wellbeing during lockdown . The amount of stock was brilliant and very imaginative giving customer a start to a path of potential creativity with the displays within the stores that attracted positive comments from customers. I am grateful for the opportunity that Hobbycraft gave me working for your reputable company and I wish you every success for the future . Sorry its took so long for the review but here it it is 😊 best wishes for the future .
28-11-2022
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Robert Cox
These good people have long supported my family charity, Amelia's Rainbow, thank you
28-11-2022
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Steph Aranda
28-07-2022
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joyce boyle
Very disappointed lack of die cuts and embossing folders nowadays at Southampton store.
28-06-2022
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Anita Lane
Went into Cheltenham store on 18th Feb 2022 and only wanted a specific bead set for 8.75 for my niece to find out they stole £1.00 from my debit card that went to hobbycraft pennies. No mention at all during payment this is illegal and breaking the law! I am wanting my money back and am contacting my bank. Hobbycraft you are thieves!
28-05-2022
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Rory Pennefather
28-05-2022
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Charlene
This is one of those reviews that’s not even worth one star. Astonishingly bad service. I would never risk order something from them online. Item not delivered. Refund still pending. Fortunately, it was a small and inexpensive item and I realised how bad the service was before i ordered several hundreds of pounds worth of equipment and materials for my classes. I’m taking time out of my busy schedule to write this and warn others. Pop in to a store, if you have to. Do not under any circumstances risk having something delivered. 🤷🏾♀️You’ve been warned
28-05-2022
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Chris Armstrong
I rushed in to hobby craft this evening in a bid to buy some table number settings for a charity lunch tomorrow. Unfortunately the pickings were slim and the numbers only went up to 28. I was going to leave with some measly black place cards for a few quid until I met Gayna. She asked me what I needed showed me some other options and the printing machines we then got overheard talking about needing them settings for charity when a lovely shopper said I have one of those cutting machines I could do them for you. I ended up buying 28 freestanding place settings, foil and some other items the kind shopper was buying by way of thanks. So the great service not only upped my spend but resulted in me getting what I need and by tomorrow morning making a great new contact too in this fellow shopper. Thanks Gayna and team Hurn/ Ferndown
28-05-2022
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estrella
28-05-2022
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Leaf Faerie
This is the head office not a store please do not visit if you are looking for craft supplies, check out the website for click and collect from the Ferndown store close by
28-05-2021
