HMRC
HMRC is a government agency based in Liverpool, England. They are responsible for a variety of services including customs departments, central authorities, city government offices, city tax offices, customs consultants, district government offices, federal government offices, government offices, local government offices, main customs offices, regional government offices, state employment departments, tax departments, civic centers, customs offices, and financial services. As a public sector and society organization, HMRC is committed to providing quality services to the people of the United Kingdom.
Introduction to HMRC
HMRC, also known as Her Majesty's Revenue and Customs, is a government agency in the United Kingdom that is responsible for collecting taxes and enforcing other financial regulations. The agency was formed in 2005 when the Inland Revenue and HM Customs and Excise merged. HMRC is unique in that it is one of the largest tax authorities in the world, with over 60,000 employees.Services & products
HMRC offers a variety of services to both individuals and businesses in the UK. Some of the services provided by the agency include tax assessment and collection, VAT registration and reporting, customs and excise duties, and tax credits. Customers can also buy a range of HMRC publications and forms online.Location
The HMRC headquarters is located in the India Building on Water Street in Liverpool, England. The area is known for its historic architecture and is home to many city government offices and civic centers. Customers visiting the area can expect to find a range of businesses, including restaurants, cafes, and shops. The closest public transportation options are James Street Station (0.2 miles), Liverpool Lime Street Station (0.7 miles), and Liverpool Central Station (0.3 miles).Benefits
Customers should choose HMRC for their tax and financial needs because it is a reliable and trusted government agency with years of experience in the industry. The agency is dedicated to helping individuals and businesses comply with tax regulations and providing helpful resources to ensure that customers understand their financial obligations.Good to know
Customers should be aware that HMRC takes tax evasion and fraud very seriously and has strict penalties for those who fail to comply with tax regulations. It is important to seek professional advice and report any suspicious activity to the agency to avoid any legal consequences.Reviews
Overall, customers have had positive experiences with HMRC, citing the agency's helpful resources and knowledgeable staff. Some customers have had issues with long wait times and difficulty navigating the agency's website, but these concerns are outweighed by the agency's commitment to customer service and financial transparency.Amenities
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computer system -
online service
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database
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accessibility
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parking
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wi-fi
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wheelchair accessibility
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public transportation accessibility
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open hours
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contact information
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security
FAQ
What specific services does your Federal Government Office offer to the public?
As a Federal Government Office, we offer a variety of services to the public including tax collection, employment and benefits support, and customs and import/export regulations. We also provide guidance and assistance in navigating these areas to ensure compliance and ease of use.How experienced are your consultants in helping companies save on import/export taxes and duties?
Our customs consultants are highly experienced and knowledgeable in navigating import/export taxes and duties. They stay up to date on the latest regulations and changes in the industry in order to provide the best possible guidance and support to our clients.Can you provide references from past clients?
We respect the privacy of our clients and do not disclose their information without their consent. However, we can assure you that we have a proven track record of providing excellent service and support to our clients.What amenities and equipment are included in the rental fee?
As a government office, we do not offer rentals or amenities. We are a public service entity, and our focus is on providing guidance and support to individuals and businesses in the areas of tax collection, employment and benefits support, and customs and import/export regulations.How can I access unemployment benefits?
As a state employment department, we provide assistance and support in accessing unemployment benefits. You can visit our website or contact us directly for information on eligibility requirements and the application process. We are here to help you navigate this process and get the support you need during this time.Reviews
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Brian Taylor
Why are we waiting anything between 35-65 minutes for someone to answer phone and in most cases can't answer your question? Are people in the office or in the garden at home?
25-05-2023
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Barry Brown
Waited on the phone 20 minutes saying an operator will be with you shortly only to be cut off and the line went dead. Total waste of my time... useless as always.
25-05-2023
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jake kayll
rang up about a week ago and got through after 40 minutes to be told it was the wrong department and i would get a call back, yet i didn't. I work 9-5 monday-friday so its really hard to find time to call up when waiting times are as long as they are. Im having to take time out of my work to ring the tax office to get my tax code changed! Rang up again today, got through after 25 minutes to a lovely woman who took my details who then transferred me to someone else and while i was waiting to be transferred i was cut off. Its just ridiculous. People don't have all the time in the world to be on the end of the phone to sort a tax code out when it shouldn't be happening in the first place. The system they use really needs improving. it takes 5 minutes alone to get through all the rigmarole of the automated voice. The fact it hangs up on you is ridiculous.
22-05-2023
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Jordan Jones
19-05-2023
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John (John the cap)
Went to indea building tax office.only to find they had temporary moved somewhere else.
12-05-2023
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Peter Davis
Rang up as the website does not help sort out a rebate and I have been charged too much on my pensions. Went through the whole process and THEY HUNG UP ON ME. If I owed HMRC money they would just be seizing it from my account. I hate the way we have all just become exploitable and unaccountable to. Complete shower.
28-04-2023
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Ste McNeilis
Hung up after taking my details doesn't deserve any stars
26-04-2023
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Christopher Beckinsale
Absolutely shocking, there isn't an option to give 0 stars or that is what it would have been
26-04-2023
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Marcus Dandy
Sick to death of being repeatedly cut off by the automated service after giving it all of my details. The whole system is ridiculous and needs swift improvement!
26-04-2023
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on jonone
Hark! An hour's tick-tocking on hold, and finally, a person doth answer me. But, alas! They did announce that they must needs put me on hold, whilst they doth conduct a Google search to decipher my query. In an unfortunate twist of fate, they didst press the wrong button, and so did hang up upon me. Thusly, I didst attempt to commence the entire woeful process anew, only to be informed by a mechanical voice that no person was available to receive my call, forsooth, as all had taken their leave for a liquid lunch break.
26-04-2023
