HM Revenue and Customs
HM Revenue and Customs is a government agency based in Newcastle upon Tyne, England. They offer a range of services including tax preparation, administrative and tax attorneys, customs and finance departments, and telephone answering services. They also provide helplines and main customs offices for public sector and society, financial services, telecommunications, and economics and law. Their district government offices and city tax offices are available to assist with all tax-related matters.
Introduction to HM Revenue and Customs
HM Revenue and Customs is a government agency in the United Kingdom responsible for collecting taxes, enforcing customs and immigration laws, and administering other regulatory schemes. The agency was formed in 2005 through the merger of the Inland Revenue and HM Customs and Excise. HM Revenue and Customs is unique because it is the only agency in the UK responsible for both tax collection and customs enforcement.Services & Products
HM Revenue and Customs offers a range of services and products related to tax collection and customs enforcement. They provide tax preparation services, tax attorneys, and administrative attorneys to help individuals and businesses comply with tax laws. They also have customs departments and main customs offices to enforce customs and immigration laws. In addition, they offer telephone answering and helpline services to help customers with any questions they may have.Location
HM Revenue and Customs is located in Benton Park View in Newcastle upon Tyne, England. The area is home to a variety of businesses, including public works departments, city government offices, and district government offices. Customers can expect a bustling atmosphere in the area with plenty of activity. The closest public transportation options are Longbenton Metro Station, Four Lane Ends Metro Station, and Benton Metro Station, all within 1.5 miles of the office.Benefits
Customers should choose HM Revenue and Customs because of their expertise in tax collection and customs enforcement. The agency has a long history in the UK and is well-respected for its professionalism and dedication to customer service. Additionally, they offer a wide range of services to help individuals and businesses comply with tax laws, making it easier for customers to stay on top of their tax obligations.Good to Know
Customers should be aware that HM Revenue and Customs is a government agency and therefore may have different procedures and regulations than private companies. Additionally, customers should be prepared to provide detailed information about their financial situation when working with the agency.Reviews
Overall, customers have had positive experiences working with HM Revenue and Customs. They appreciate the agency's dedication to customer service and their expertise in tax collection and customs enforcement. Some customers have noted that the agency can be slow to respond to inquiries, but this is typical of government agencies and is not unique to HM Revenue and Customs.Amenities
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professional advice -
multilingual service
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online support
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phone support
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email support
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trained staff
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accessible service
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reliable service
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confidential service
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compassionate service
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non-judgmental service
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supportive service
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security
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wheelchair access
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air conditioning
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restroom
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reception desk
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sidewalk
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streetlight
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bus stop
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street sign
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crosswalk
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free consultation
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online appointment booking
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payment plan
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remote service
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virtual meeting
FAQ
What specific areas of tax law does your firm specialize in?
We specialize in all areas of tax law, including but not limited to income tax, corporate tax, value added tax (VAT), and inheritance tax.Are your helpline services available 24/7?
Yes, our helpline services are available 24/7. You can call us any time for assistance with your tax-related inquiries.How do you ensure compliance with customs regulations and prevent fraud?
We have a team of experts who work closely with customs departments and other relevant agencies to ensure compliance with all customs regulations. We also have strict measures in place to prevent fraud, including thorough background checks and regular audits.What is your fee structure for tax services and how do you bill?
Our fee structure varies depending on the type of tax service required and the complexity of the case. We typically bill on an hourly basis, but can also provide fixed fee arrangements for certain services.Can you provide examples of successful projects your department has completed in the past?
We have completed numerous successful projects in the past, including assisting multinational companies with complex tax compliance issues, providing tax planning and advisory services to high net worth individuals, and successfully resolving disputes with tax authorities on behalf of our clients. However, due to confidentiality agreements, we cannot disclose specific details about our clients or their cases.Reviews
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Calbertone nel Montefeltro
waiting hours on the phone while calling from abroad only to have the call cut once answered. if you happen to be a non resident, your online account is terminated, the chat bot is absolutely useless and getting in touch with HMRC is virtually impossible. Even the address is is not valid when sending mail from abroad. I have to pay taxes in the UK and since brexit, dealing with HMRC as a non resident has become a nightmare
26-05-2023
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Chris Aither
Held on for 15 mins to be cut off then 18mins cut off again 0 customer service
19-05-2023
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Kevin Stevenson
12-05-2023
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Kam Shakur
Linda RAFFERTY thanks for being rude and disrespectful and holding on to my tax refund like a Thief and stealing my money HOPE you lose your job and your company goes bankrupt.
05-05-2023
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John M
"Thanks for waiting, your call is important to us" Is it though? I don't reckon it is after three separate, one hour sessions on hold with no answer. It's important to me though or I wouldn't be calling you to clear up your costly mistakes. I've written a letter instead, god knows if that will make any difference. Zero stars - An absolute joke.
26-04-2023
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Brittanyvlogs
Been trying to ring all week and kept getting put on hold for at least 45 minutes or just keeps getting cut off
26-04-2023
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K M
I would give minus 5, I have tried 4 times. No one picks up. Keep playing automated messages. Frustrating service and disgrace
26-04-2023
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Chas Forman
Great little job! I had great little bunch of guys ! 😃✌️well done dave and Co, keep it up Thanks Charlie
26-04-2023
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John John
The administration of taxes and pensions in the UK is a joke. Up until the 1990's you used to be able to see someone and discuss issues face to face. A look at Google Maps shows all HMRC offices are now permanently closed to the public. Now you have to wait 40 minutes on the phone before you can speak to anyone. They then inform you they are working on case loads from 30 weeks ago and you need to wait at least this long for a reply to correspondence. How can a country, which runs on public revenues, properly function like this? It's Impossible! Don't kid yourself by thinking otherwise - but the UK has dropped from a 1st to a 3rd World class country. How sad 😭.
26-04-2023
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Jack Taylor
Every single time I call I have to repeat myself 4/5 times before the automated voice thing even hears what I'm saying and then procedes to hang up on me for no reason at all. A few times I have been told by HMRC staff that I require my p60 to help figure how much tax I have paid, they have told me that if I get my p60 before them and need to sort my tax out urgently that I can call up and give the details over the phone but yet when I call someone else tells me that I have to wait for everyone's p60 to come in! This is my life that's being affected and half of these people don't even seem like they care.
26-04-2023
