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Government Offices, Passport Offices

HM Passport Office, Portsmouth [Appointments only]

HM Passport Office in Portsmouth is a government office that specializes in passport services. They offer appointments for individuals who need to apply for or renew their passports. Located in Norman House on Kettering Terrace, this office serves the public sector and society by providing essential travel documents. As a passport office, they are dedicated to ensuring that individuals have the necessary documentation to travel abroad.

Introduction to HM Passport Office, Portsmouth [Appointments only]

HM Passport Office in Portsmouth is a government office that provides passport services to the public. The company has a long history of providing secure and efficient passport services to UK citizens. What makes this company unique is that it only provides services by appointment, which ensures a quicker and more seamless experience for customers.

Services & products

HM Passport Office in Portsmouth offers various passport services, including renewals, first-time applications, and name changes. Customers can also apply for a child passport or emergency travel documents. In addition to these services, the company also provides guidance and information to help customers understand the application process.

Location

Located in Norman House, Kettering Terrace, Portsmouth, HM Passport Office is situated in a bustling area of the city. Nearby, customers can expect to find a range of businesses, including shops, restaurants, and cafes. The area is easily accessible by public transportation, with the nearest bus stop just a few minutes' walk away. The three closest public transportation options are Fratton train station (1.2 miles), Portsmouth and Southsea train station (1.8 miles), and Portsmouth Harbour train station (2.1 miles).

Benefits

Customers should choose HM Passport Office in Portsmouth because of its efficient and secure passport services. By offering services by appointment only, the company ensures that customers receive a quicker and more streamlined experience. In addition, the company has a long history of providing reliable passport services to UK citizens.

Good to know

Customers should be aware that they must have an appointment to receive passport services from HM Passport Office in Portsmouth. Without an appointment, customers will not be able to access services.

Reviews

Customers have praised HM Passport Office in Portsmouth for its efficient and professional service. Many have noted that the appointment system ensures a quicker and more streamlined experience, and that staff are helpful and knowledgeable. Overall, customers have had positive experiences with the company and would recommend it to others.

Amenities

  • amenity
    appointment system
  • amenity
    notary service
  • amenity
    document authentication

FAQ

What documentation do I need to bring in order to get a passport?

To get a passport, you will need to bring your completed application form, two identical passport photos, your previous passport (if you have one), and supporting documents to prove your identity and eligibility for a passport, such as a birth certificate or naturalization certificate.

Are there any additional fees I should be aware of besides the cost of the passport itself?

Yes, there may be additional fees depending on the services you need. For example, if you need your passport urgently, you will need to pay an extra fee. You can find information about all the fees on our website or by contacting us directly.

Can I make an appointment or do I need to come during specific hours?

You will need to make an appointment before coming to our office. You can do this online or by phone. We do not accept walk-ins, so please make sure to schedule your appointment in advance. Our office hours are Monday to Friday, 8am to 8pm, and Saturday, 9am to 5:30pm.

How are public funds allocated and managed by your government office?

As a government office, we follow strict guidelines for the allocation and management of public funds. We are committed to transparency and accountability in all our financial activities, and we work closely with other government agencies to ensure that public funds are used effectively and efficiently to provide the services that our customers need.

Do you offer expedited services for customers who need their passport in a hurry?

Yes, we offer a range of expedited services for customers who need their passport quickly. Depending on your needs, you may be able to get your passport on the same day or within a few days. However, there are additional fees for expedited services, so please check our website or contact us for more information.

Reviews

  • Barry

    Been trying to get a passport since January, don't bother trying because they will ask you to call a number for a appointment that literally doesn't answer when called over 200 times in a row. Waste of time and money, HMRC are well aware of the issues and have been for over a year and do nothing to rectify their pathetic phone lines. At this point I'd have more luck getting struck by lightning than getting through to them. Absolutely pathetic.

    28-09-2022
  • Janice Pettifer

    Shocking service. the interview booking line does not work it just says email them and still no reply 347 calls and 68 emails andd2 weeks and still nothing and the main passport office cant/wont help. portsmouth you should be ashamed.

    28-08-2022
  • Pixies Hairsalon

    I have never dealt with with a company so awful under trained no body you speak to has any idea how to do their jo

    28-08-2022
  • D H

    Terrible , so unprofessional it's unreal, all you get when you call no matter what time of day it is , is a silly posh lady voicemail saying there experiencing a high volume of calls..which is a lie the phone line is off and that voicemail is what you get , must of sent 6 emails and still no response which is delaying my passport!!

    28-07-2022
  • Nathan Mclaughlin

    28-07-2022
  • regan todd

    Terrible

    28-06-2022
  • Ross Davidson

    Call to discuss my passport application. Tells me average wait time is 5 mins - fine. But then it rings once and then tells me that actually they can’t possibly get to my call, goodbye. So I call back, this time the “approximate average” wait time is 10 mins. Again - fine. But it rings once and tells me again that they cannot get to my call and to call back. Unacceptable. If I want to wait on the phone - let me!

    28-05-2022
  • Danny Dawes

    On hold for 53 minutes and when answered it was total silence for over a minute and then hung up on me.

    28-05-2022
  • Eloise Brown

    I have been calling hm passport office for the last month now and no one has picked up the phone. I had them received a letter to confirm something to the hm passport office yet no one has been picking up the phone. This is ridiculous as it has caused a huge delay and has left me uncertain about what’s going on!!!

    28-05-2022
  • Janos NEMETH

    28-05-2022