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Helplines

HM Passport Office, Peterborough [Appointments only]

HM Passport Office in Peterborough is a public sector organization that provides passport services to UK citizens. Located in Aragon Court, Northminster, the office operates on an appointments-only basis. The company is committed to providing excellent customer service and offers helplines to assist with any queries related to passport applications. As a vital part of society, HM Passport Office plays a crucial role in ensuring that UK citizens can travel abroad with ease.

Introduction to HM Passport Office, Peterborough [Appointments only]

HM Passport Office in Peterborough is a government-run institution that specializes in issuing passports to the residents of the United Kingdom. The company has a rich history that dates back to 1851 when the first British passport was issued. Today, the company is unique in its ability to provide a fast and efficient service to its customers.

Services & products

The services offered by HM Passport Office in Peterborough include the issuance of new passports, renewal of passports, and replacement of lost or stolen passports. Customers can also use the helplines to get answers to any questions they may have about the passport application process.

Location

HM Passport Office is located in the Aragon Court building in Northminster, Peterborough. The area is known for its bustling business district, with many offices and shops nearby. Customers can expect to experience a professional and efficient atmosphere when visiting the office. The closest public transportation options are the Queensgate Bus Station (0.3 miles), Peterborough Train Station (0.6 miles), and the Rivergate Shopping Centre Bus Stop (0.1 miles).

Benefits

Customers should choose HM Passport Office in Peterborough because of its fast and efficient service. The company is known for its ability to provide passports quickly and accurately, which is essential for those who need to travel urgently.

Good to know

Customers should be aware that HM Passport Office in Peterborough operates on an appointments-only basis. This means that customers need to book an appointment online before visiting the office.

Reviews

Customers have praised HM Passport Office in Peterborough for its efficient and professional service. Many have noted that the staff are knowledgeable and helpful, making the passport application process stress-free.

Amenities

  • amenity
    professional advice
  • amenity
    phone support
  • amenity
    email support
  • amenity
    trained staff
  • amenity
    accessible service
  • amenity
    reliable service
  • amenity
    confidential service
  • amenity
    supportive service

FAQ

What type of helpline services do you offer?

We offer helpline services for passport-related queries. Our representatives can provide information on applying for a passport, tracking your application, and other related questions.

Are your helpline services available 24/7?

No, our helpline services are not available 24/7. Our representatives are available to take calls from Monday to Friday, 8am to 8pm, and on Saturdays from 9am to 5:30pm.

What is the average wait time for callers to speak with a representative?

We strive to answer calls as quickly as possible, but wait times can vary depending on call volume. On average, our callers can expect to wait between 10 to 15 minutes before speaking with a representative.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, all of our helpline representatives are trained and experienced in handling various types of passport-related issues. They are equipped with the knowledge and resources to assist callers with a wide range of queries.

How do you ensure caller confidentiality and privacy?

We take caller confidentiality and privacy very seriously. Our representatives are trained to handle sensitive information with care and to follow strict data protection protocols. We also use secure systems and processes to protect caller information.

Reviews

  • Jen Wang

    Loretta is very nice and keen to detail.

    24-05-2023

  • Laura Dobb

    I heard about Loretta at CAPELLI from a woman in Malton, where I lived before. Her haircut was so beautiful, I knew I would have the same experience. I did and I would never go anywhere else! I travel from Scarborough to get my haircut now!

    28-12-2022

  • Sam Paley

    Absolutely love Loretta’s work. I’ve followed her around the city for several years now. I’m so pleased she’s got a salon of her own! Top stylist 🤩

    28-12-2022

  • Lizzie Richardson

    Service: Hair coloring

    28-08-2022

  • judith hodgson

    Loretta first cut /coloured my hair nearly 20 years ago! I have moved away from York and moved back again - trying other stylists in the meantime but I’m so thrilled she’s got her own beautiful salon now. She always listens to what I want, advises carefully and gives the best short hair cut ever. We also have a great laugh!! Highly recommend 😊 Service: Hairstyling

    28-07-2022

  • KERRY JENNINGS

    28-05-2022

  • Daisy Ferguson

    28-05-2022

  • Louise Rhodes

    Loretta is an amazing hairdresser, highly recommended.

    28-05-2022

  • N Cooper

    Loretta is an amazing hairdresser and the salon is clean and spacious. Would definitely recommend 🙂

    28-05-2022

  • Dr. Sabine Schlüter

    Excellent. It is for a reason that Loretta has styled my hair for 15 years now. 👍

    28-05-2022