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Passport Offices

HM Passport Office, Liverpool [Appointments only]

HM Passport Office in Liverpool is a public sector organization that specializes in providing passport services to the citizens of the United Kingdom. The office operates on an appointments-only basis and is located at 101 Old Hall St, Liverpool L3 9BP. As a part of the Public Sector & Society, the office is committed to providing efficient and reliable services to its customers. It is one of the many passport offices in the country that cater to the needs of UK citizens.

Introduction to HM Passport Office, Liverpool [Appointments only]

HM Passport Office, Liverpool [Appointments only] is a government agency in the United Kingdom that processes passport applications for citizens. The agency has a long history of providing passport services, dating back to the early 20th century. What makes this company unique is that it is a part of the public sector and society, serving citizens of the country with government-issued documents.

Services & products

The main service offered by HM Passport Office, Liverpool [Appointments only] is processing passport applications. They offer a variety of passport types, including standard adult passports, child passports, and renewals. Additionally, they offer expedited processing for an additional fee. Customers can also get advice on the passport application process and requirements.

Location

HM Passport Office, Liverpool [Appointments only] is located at 101 Old Hall St, Liverpool L3 9BP, in the heart of the city. The area is bustling with many businesses, including restaurants, cafes, and shops. Customers can expect a lively atmosphere and a variety of options for food and entertainment. The closest public transportation options include Liverpool Central Station (0.4 miles), Moorfields Station (0.3 miles), and James Street Station (0.5 miles).

Benefits

Customers should choose HM Passport Office, Liverpool [Appointments only] because they are a reliable and trustworthy source for passport services. Being a government agency, they have strict regulations and guidelines to follow, ensuring that each customer's passport application is processed accurately and efficiently. Customers can also feel confident in the security of their personal information.

Good to know

Customers should be aware that HM Passport Office, Liverpool [Appointments only] operates by appointment only. They should schedule their appointment in advance and arrive on time. Customers should also make sure they have all the necessary documents and information before their appointment.

Reviews

Customers have generally had positive experiences with HM Passport Office, Liverpool [Appointments only]. They appreciate the efficiency and professionalism of the staff and the ease of the application process. Some customers have mentioned long wait times for appointments, but overall, the reviews are positive.

Amenities

  • amenity
    appointment booking

FAQ

What documentation do we need to bring in order to get a passport?

To apply for a passport, you will need to bring your current or previous passport (if you have one), as well as two identical passport-sized photos and additional supporting documents to prove your identity and citizenship.

Are there any additional fees we should be aware of besides the cost of the passport itself?

In addition to the passport fee, there may be additional fees for expedited processing or for certain types of applications, such as child applications or name changes. You can find more information about these fees on our website or by contacting our office.

Can we make an appointment or do we need to come during specific hours?

At our Liverpool location, appointments are required in order to apply for a passport. You can schedule an appointment online or by phone, and our office hours are Monday to Friday, 9am to 5pm.

How long does it typically take to receive a new passport?

The processing time for a new passport can vary depending on a variety of factors, including the type of application and the current volume of applications being processed. Generally, it can take up to six weeks to receive a new passport, but expedited services are available for an additional fee.

Do you offer expedited services for customers who need their passport in a hurry?

Yes, we offer expedited processing services for an additional fee. This can typically reduce the processing time to two or three weeks, depending on the type of application. Please note that expedited services may not be available for all types of applications, and you will need to provide proof of travel plans in order to be eligible for expedited processing.

Reviews

  • Mama Bear

    Fast efficient and friendly

    28-05-2023
  • JODY WHITTAKER

    Have tried renew passport and not received any new documents or help as need new documents as is difficult and have waited for more than six months

    26-05-2023
  • Lipsa Salt

    Appalling service, processes and policies which are there to be unhelpful to the public. The disconnect between the examiners, the control centre (where you send the documents) and the customer advice team clearly shows in the dissatisfaction thousands of people feel every time they have to deal with the HMPO.

    21-05-2023
  • Poss Klammer

    Friendly staff and a surprisingly easy process. My appointment was on a Thursday afternoon and I received my new passport on the following Tuesday. A very good service all round

    21-05-2023
  • Alberto Diniz

    Excellent service, and staff were extremely polite and helpful!

    21-05-2023
  • Chrissy

    The worst service I’ve ever encountered! I’m so upset I’ve lost my appetite. Inconstant information and forgotten to process applications. Absurd!!

    14-05-2023
  • Guru Jee

    It was good experience as i needed first passport for my son urgently. The only thing which can be improved is that there is only a photo booth, which is not helpful as it is very difficult to get picture of babies, if these are rejected at counter. We had to walk 25 mins to and from the photographer shop. If instead of photo booth, there is a counter with photographer, that can be very helpful.

    14-05-2023
  • Claire Mattinson

    Staff were really helpful and efficient.

    14-05-2023
  • Ryan Chick

    Very efficient and friendly staff

    14-05-2023
  • Emma Latham

    Complete waste of time, constantly get fobbed off

    14-05-2023