Hildenborough Medical Centre
Hildenborough Medical Centre is a healthcare facility located in Tonbridge, England. They specialize in medical clinics and offer a range of healthcare and medicine services to their patients. Their dedicated team of professionals is committed to providing high-quality care to ensure the well-being of their patients.
Introduction to Hildenborough Medical Centre
Hildenborough Medical Centre has been providing top-notch medical services for over 50 years. The clinic was established in the 1960s and has since grown to become a leading medical center in Tonbridge. What sets Hildenborough Medical Centre apart is their commitment to providing personalized care to each patient.Services & products
Hildenborough Medical Centre offers a range of medical services, including general check-ups, vaccinations, and specialist treatments. They also offer a range of products, such as prescription medicines and health supplements.Location
Hildenborough Medical Centre is located in Westwood, Tonbridge Rd, Hildenborough, Tonbridge TN11 9HL, United Kingdom. The area is primarily residential, but there are also a few small businesses in the area, such as cafes and convenience stores. The clinic is easily accessible by public transport, with the closest bus stops being the Hildenborough, Quarry Hill Road bus stop, the Hildenborough, Riding Lane bus stop, and the Hildenborough, School Lane bus stop.Benefits
Customers should choose Hildenborough Medical Centre because of their commitment to providing personalized care to each patient. The clinic has a team of experienced doctors and nurses who are dedicated to ensuring that each patient receives the best possible care.Good to know
Customers should be aware that Hildenborough Medical Centre operates on an appointment-only basis. Patients must call ahead to schedule an appointment before visiting the clinic.Reviews
Customers have praised Hildenborough Medical Centre for their friendly and professional staff, as well as their commitment to providing personalized care to each patient. Patients have also commented on the clinic's clean and modern facilities.Amenities
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x-ray machine -
lab
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pharmacy
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vaccination
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physical therapy
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wheelchair accessibility
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blood test
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urinalysis test
FAQ
What are the qualifications and experience of your medical staff?
Our medical staff at Hildenborough Medical Centre are highly qualified and experienced. Our doctors have completed their medical training and have obtained relevant medical degrees. Our nurses are also highly qualified and experienced in providing medical care, including administering vaccinations and providing wound care.What types of services do you offer, and are they covered by medical insurance?
We offer a wide range of medical services, including general consultations, minor surgeries, vaccinations, and health screenings. Our services are covered by the National Health Service (NHS) and most medical insurance plans. However, we recommend that you check with your insurance provider to confirm coverage.Can I schedule appointments online, or do I need to call?
Yes, you can schedule appointments online through our website or through the NHS app. You can also call our office to schedule an appointment.What is your policy on cancellations and rescheduling appointments?
We understand that unforeseen circumstances may arise, and we are flexible in accommodating cancellations and rescheduling appointments. We kindly request that you notify us as soon as possible if you need to cancel or reschedule your appointment.Do you offer any types of preventive care or wellness programs?
Yes, we offer various preventive care services and wellness programs such as health screenings, vaccinations, and smoking cessation programs. Our medical staff can also provide advice on maintaining a healthy lifestyle, including diet and exercise.Reviews
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Anton Peploe
I'm not too hot on my smart phone and by mistake swiped a doctor's afternoon call back the wrong way! Much later, at 7.20pm, the doctor called me again and asked me to attend the surgery straight away. Amazing service! Even two reception staff were still there to let me in! Thank you.
19-05-2023
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Michael Skipper
First class attention from the doctors and all the staff.
26-04-2023
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Jac Brown
Unhelpful receptionists. There appears to be a 'them and us' attitude. Doctors are great. I don't know how they do it.. Receptionists need to have more training. There are so many complaints about some of them. I can understand if they have to firm but if you have have an ordinary query, they can be very rude and unhelpful. Trench Wood reception staff are not much better. I will only complain if I really have go. It was ok before 2020.
26-12-2022
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Daniel Hopkins
Can’t fault the service for my daughter was triaged by phone and then seen in the afternoon. The receptionist is very busy she didn’t stop for a minute whilst we were waiting. The doctor was very thorough and reassuring. (Dr Hinds)
26-12-2022
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Jones Blogs
Never known a GP practice that is engaged from 8am every single time on any day they are telephoned . Surely they can afford to have more than one receptionist ?? They remain engaged) for the early hours of the morning so people cannot get threw?? How does this practice expect the public to make appointments?? Also altering medications to cheaper sub standard ones. If you manage to get them at all or even on time?? Atrocious service for a GP practice would not recommend .Answer your telephones!!! Sub standard poor neglectful practice shameful. Reporting this not answering their calls and blocking public to the necessary to examine why this is ongoing . If they cannot provide the services they are paid for they should not be in practice . 30 40 people in some bizarre cue at 8am ????? How much money are BT and This practice making by keeping people prisoners of these everyday never ending phone lines for hours just to get a telephone appointment ? Will be sending all bills to NHS . Absolute disgrace .
26-10-2022
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Hannah Bromley
Always had a pleasant experience with the receptionists, doctors, nurses and pharmacy department. Always helpful and caring. Thank you
26-10-2022
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Vincent Zafira
regarding appointments, what kind of system even is this. so you can't pre book but when you call up dead on 8am all the appointments are taken. the trench wood surgery is an absolute mess. no consideration for people who work, receptionist that are not on this planet. biggest problem with this surgery isn't the doctors as they are great. its the receptionist they have no people skills at all.
26-09-2022
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John Scrivenor
Impossible to get through by phone without wasting an unacceptable amount of time. Not informed of the results of a test when they came in. Desk staff obstructive and rude, giving nonsensical reasons as to why one cannot contact a doctor. The general impression is that the Practice's administrative convenience comes before seeing ill patients. Since Covid it has become a nightmare to try to speak to a GP - never mind see one. The desk staff are usually unhelpful, and speak to callers as though they were idiots who were wasting valuable NHS time. This seems now to be the situation throughout the NHS GP service. Hardly worthy of a George Cross.
26-08-2022
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Graham Funnell
The service provided to local persons with disabilities is great. We have found the GP's to be exceptionally supportive, compassionate and understanding of our clients needs. Yes it can sometimes be difficult to get through on the phone to make an appointment, but we always get there in the end. The last two years have brought exceptional challenges to all GP practices, but Trenchwood and Hildenborough have continued to provide a service in which we have total confidence. Thank you.
26-08-2022
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Richard Hay
They simply address what they wish. I am trying to get a dislocated shoulder and a hernia treated and all they do is send me to endless blood tests. Purely rubbish..
26-06-2022
