Highlands House
Highlands House is a healthcare and medicine company based in Tunbridge Wells, England. They specialize in providing occupational health services to their clients.
Introduction to Highlands House
Highlands House is a healthcare company that provides a range of occupational health services. Founded in 1990, the company has been serving the Tunbridge Wells community for over 30 years. What makes Highlands House unique is their commitment to providing personalized and compassionate care to their clients.Services & Products
Highlands House offers a variety of occupational health services including pre-employment health assessments, health surveillance, and sickness absence management. They also provide vaccinations, travel health advice, and medical assessments for drivers and divers. In addition, the company offers on-site health and safety training for businesses.Location
Highlands House is located in the heart of Tunbridge Wells, a bustling town in the southeast of England. The area is home to a variety of businesses including restaurants, cafes, and shops. Visitors can expect to experience the town's historic charm and picturesque parks. The closest public transportation options to Highlands House are Tunbridge Wells train station (0.6 miles away), Tunbridge Wells bus station (0.4 miles away), and the Royal Victoria Place bus stop (0.2 miles away).Benefits
Customers should choose Highlands House because of their personalized approach to healthcare. The company's team of experienced healthcare professionals are dedicated to providing high-quality care to their clients. They also offer competitive pricing and a convenient location in the heart of Tunbridge Wells.Good to Know
Customers should be aware that Highlands House operates on an appointment-only basis. They should also be prepared to provide their medical history and any relevant documentation when visiting the clinic.Reviews
Customers have praised Highlands House for their friendly and knowledgeable staff, as well as their efficient service. Many have noted that the company's personalized approach to healthcare sets them apart from other providers in the area.Amenities
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vaccination -
drug testing
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ergonomic assessment
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fitness assessment
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health education
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injury treatment
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stress management
FAQ
What specific occupational health services do you offer?
We offer a range of occupational health services, including pre-employment medical assessments, health surveillance, sickness absence management, and workplace risk assessments.Are your occupational health services customizable to fit our company's specific needs?
Yes, we work with each company to identify their specific needs and tailor our services accordingly. We understand that every workplace is unique and requires a customized approach to occupational health.How experienced are your medical professionals in providing occupational health services?
Our medical professionals have extensive experience in providing occupational health services. They are highly qualified and knowledgeable in their field, and are dedicated to providing the highest level of care to our clients.Do you offer any employee training or education programs related to occupational health and safety?
Yes, we offer a range of training and education programs related to occupational health and safety. Our programs are designed to educate employees on best practices for maintaining a healthy and safe workplace, and to empower them to take an active role in promoting a culture of safety.What is your process for managing workplace injuries and illnesses?
We have a comprehensive process for managing workplace injuries and illnesses, which includes prompt reporting, assessment, treatment, and rehabilitation. Our goal is to ensure that employees receive the care they need to recover quickly and return to work as soon as possible. We also work closely with employers to identify and address any workplace hazards that may have contributed to the injury or illness, in order to prevent similar incidents from occurring in the future.Reviews
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Luke Williamson
Disappointing and Negligent: My Experience with Highland House Mental Health Services Rating: ☆☆☆☆☆ (0/5) I feel compelled to share my extremely disheartening and negative experience with Highland House Mental Health Services. It is essential to shed light on the concerning level of care and support I have encountered during my time seeking assistance from this organization. My hope is that this review serves as a cautionary tale for others in need of mental health services. From the moment I engaged with Highland House, I was met with a sense of negligence and incompetence. The lack of attention to detail and a genuine understanding of my specific mental health needs were apparent from the outset. Despite being the sole mental health service available through my trusted general practitioner, the consistent string of complaints surrounding Highland House cannot be ignored. One of the most alarming aspects of my interaction with Highland House was their failure to adhere to the guidelines set forth by the National Institute for Health and Care Excellence (NICE). These guidelines, designed to ensure evidence-based and high-quality care, were disregarded, leaving me questioning the professionalism and commitment of the staff. Their inability to properly address and treat my Post-Traumatic Stress Disorder (PTSD) and its potential upgrade to Complex PTSD (CPTSD) only exacerbated my distress. Moreover, the utter lack of effective communication and understanding demonstrated by the mental health team at Highland House was truly disheartening. It became abundantly clear that they lacked the necessary skills and empathy required to provide the support I desperately needed. The dismissive attitude towards my concerns and the blatant disregard for my well-being left me feeling abandoned and utterly hopeless. The culmination of these shortcomings has left me without access to appropriate mental health care within my local area. I find it distressing that the only option available to me is a service that has proven itself to be negligent, abusive, and consistently failing in its duty to its patients. The ramifications of such inadequacy are far-reaching, leaving individuals like myself without access to essential support and care. In conclusion, I cannot stress enough the disappointment and frustration I have experienced with Highland House Mental Health Services. Their inability to meet the basic expectations of quality care, their failure to follow NICE guidelines, and their lack of compassion and understanding have left me feeling abandoned and unsupported. It is my sincere hope that urgent improvements are made to mental health services in our community, ensuring that no one else has to endure the same distressing ordeal I have faced. Please think carefully before seeking assistance from Highland House Mental Health Services. Your well-being and mental health deserve better than the neglect and substandard care that this organization has repeatedly demonstrated.
11-06-2023
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Dizzy Bella
18-05-2023
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David Mason
I would be better off committing suicide rather than going to this absolute farce of a place with these useless people.
18-05-2023
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Jimmy Tricker
Great day out love the train station and the noise of the train and the smell of the steam
18-04-2023
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Mark Hudson
18-03-2023
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Sofia Capriglione
Never listened to, said they’d forwards my documents to my doctors surgery when I was 18- they didn’t- doctors knew nothing about my prescriptions. Waiting list so long. Got shipped all over the place. They took me on and then said actually no you’re not bad enough so sent me to another place who said I was too high risk to take on so then sent back here. They finally took me on. Gave me meds and shipped me to another place for counselling who told me that they only gave counselling within school so they literally couldn’t give me counselling. Then they ignored me for about 1.5years. I kept bugging them so they gave me another mental health assessment and decided they’d do that every 3 months- no helping though. And then a few days before my 18th birthday rang my up to say I was being discharged. Absolutely shocking. Should be shut down.
18-12-2022
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John E
If i could give no stars i would. I felt judged, persecuted and treated as if my mental health is my own fault. Was basically told ‘its all in my head’. No support. No help. If you can avoid, then please do so. They have only added to my poor mental health. Seek other professional help.
18-12-2022
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Natalie Atkinson
18-10-2022
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Kayleigh Greagsby
Don't want to help they diagnosed then send you off to struggle and when you go for help they send you off to other people and would rather wash there hands of you. They don't care about mental health they just push you away to become someone else's problem. Had a chat today and left it more depressed and alone then ever. If could give no stars I would
18-09-2022
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Johanna cornish
Having been under mental health team for over 5 months now the only thing they have done for mental health is to make me more suicidal. Thanks highlands house for nothing
18-09-2022
