Hidden Systems
Hidden Systems is a UK-based company that specializes in home audio stores, audio visual consultants, electronics, IT, and e-commerce. With a focus on providing high-quality products and exceptional customer service, Hidden Systems is dedicated to helping customers find the perfect audio and visual solutions for their homes. Whether you're looking for the latest in home entertainment technology or need expert advice on setting up your home theater system, Hidden Systems has the expertise and experience to help you get the most out of your audio and visual equipment.
Introduction to Hidden Systems
Hidden Systems is a company based in Ascot, England, that specializes in providing high-quality home audio and visual equipment. The company was founded in 2008 by a team of experienced audio visual consultants who wanted to offer their customers the best possible experience when it comes to electronics. What makes Hidden Systems unique is their attention to detail and their commitment to providing personalized service to each customer.Services & Products
Hidden Systems offers a wide range of services to their customers, including home audio and visual installation, home automation, and IT and e-commerce solutions. Customers can buy a variety of products from the company, including speakers, projectors, and televisions. Hidden Systems also offers custom-designed home theaters and audio systems to fit any customer's needs and preferences.Location
Hidden Systems is located in the Old Court House building in Ascot, a town in the southeastern part of England. The area is known for its upscale shops and restaurants, and visitors can expect to find a variety of high-end businesses in the area. There are several public transportation options near Hidden Systems, including the Ascot train station, which is just a 5-minute walk away. Other nearby options include the Ascot High Street bus stop (0.1 miles away) and the Heatherwood Hospital bus stop (0.4 miles away).Benefits
Customers should choose Hidden Systems because of the company's commitment to providing personalized service and high-quality products. The team at Hidden Systems takes the time to understand each customer's unique needs and preferences, and they work to create custom solutions that fit those requirements. Additionally, Hidden Systems offers competitive pricing and a satisfaction guarantee, so customers can feel confident that they are getting the best possible value for their money.Good to Know
Customers should be aware that Hidden Systems is a specialized company that focuses on home audio and visual equipment. While they do offer IT and e-commerce solutions, their primary focus is on providing high-quality audio and visual experiences for their customers.Reviews
Customers rave about their experiences with Hidden Systems, citing the company's attention to detail, personalized service, and high-quality products as reasons for their satisfaction. Many customers appreciate the team's willingness to work with them to create custom solutions that meet their specific needs and preferences, and they also praise the company's competitive pricing and satisfaction guarantee. Overall, customers describe Hidden Systems as a top-notch provider of home audio and visual equipment.FAQ
What brands of home audio products do you carry and are they all new or do you also sell refurbished items?
At Hidden Systems, we carry a variety of home audio products from top brands such as Sonos, Bose, and Bowers & Wilkins. All of our products are brand new and we do not sell refurbished items.What is your return policy in case I am not satisfied with the product I purchased?
We offer a 30-day return policy for any product purchased at Hidden Systems. If for any reason you are not satisfied with your purchase, you can return it within 30 days for a refund or exchange. The product must be in its original packaging and in new condition.What is your pricing structure for your services?
Our pricing structure for our services varies depending on the type of service you require. We offer customized solutions for each of our clients, so the price will depend on the specific needs of your project. We will provide a detailed quote before beginning any work.Do you offer any ongoing support or maintenance for the systems or equipment you install?
Yes, we offer ongoing support and maintenance for all of the systems and equipment we install. We provide regular maintenance and updates to ensure that your systems are always functioning at their best. We also offer technical support to help you troubleshoot any issues that may arise.Are there any warranties or guarantees on the products you sell? If so, what do they cover and for how long?
All of our products come with a manufacturer's warranty, which covers any defects or malfunctions that may occur. The length of the warranty varies depending on the product and the manufacturer. We also offer extended warranties for certain products, which can provide additional coverage beyond the manufacturer's warranty. Our team can provide more information on the specific warranties and guarantees for each product.Reviews
-
Robin Phillips
James and Michael at Hidden Systems have just finished installing a new Linn LP 12 / Selekt / speaker system for us as well us repairing our venerable Majik CD player They have done a super job of all this, linking up the speakers to our TV too, with a combination of new and shop demo equipment, going the extra miles to site visit and set it all up perfectly These guys are Hifi aficionados who are also keen to make sure that they make the best use of your cash I can't recommend them highly enough
26-09-2022
-
Neale Watson
Great service and as always very helpful
26-05-2022
-
Florian Stronk
top class store with outstanding customer service attitude that goes above and beyond!
26-05-2022
-
Katy & Russel Coopey
Bought a Rega Planar 1 turntable. Shop very helpful and highly recommend.
26-05-2021
-
Chris Mulholland
Superb place. Amazing service.
26-05-2021
-
Stephen Bradbury
Chris is very helpful and flexible. Sorted me out with a great demo even after I had to reschedule due to cancelled trains. He even offered to pick me up.
26-05-2021
-
Susan de Roeper
Our 4 attempts to replace a stylus for our turntable left us in utter despair when no one was able to help. We then turned to Hidden Systems in Windsor and could not have found a more helpful or, more importantly, a more knowledgeable person than Chris Fuller to come to our rescue. He was extremely generous with the time he gave to answer ALL our questions. You won't be disappointed at all with the service!! Coffee there was great too!
26-05-2021
-
philip curtin
They are now Naim dealers..
26-05-2020
-
David Thomas
When my LINN Sekrit Digital Streamer failed recently I telephoned Chris and after a short conversation he diagnosed a failed start-up capacitor. He asked if I could bring it in to him in person in Windsor. I duly did just that and while I waited he fitted the new part. For LINN to do this, I would have had to send off the unit, paying the return postage myself along with over £300 (!) He charged me far less than that. For the labour and parts it was incredible value. AND.......the job was done in under an hour! Amazing stuff. Chris has been in this business for many years now and knows the electronics/hi-fi/music/streaming and sound reproduction world inside out. He is highly qualified and experienced, and I have found his service and back-up to be of the highest quality. He has NEVER let me down. I cannot recommend him highly enough. Why on earth you would want to go anywhere else!
26-05-2020
-
Toby Allen
26-05-2020
