Hidden Depths Canal Cruises
Hidden Depths Canal Cruises is a company based in London, England that offers a variety of services related to boat tours and travel. They specialize in providing cruise agencies, houseboat rental services, and boat tour agencies to their customers. With a focus on creating unique and memorable experiences, Hidden Depths Canal Cruises is a top choice for those looking to explore the waterways of London and beyond. Their commitment to quality and customer satisfaction has made them a trusted name in the travel and hotel industry.
Introduction to Hidden Depths Canal Cruises
Hidden Depths Canal Cruises is a London-based company that offers unique canal cruises to customers. The company was founded in 2015 by a group of friends who were passionate about the waterways of London. What makes this company unique is its focus on providing a more intimate and personalized experience for customers. They strive to create a laid-back and friendly atmosphere on board their boats, ensuring that customers feel relaxed and comfortable throughout their journey.Services & products
Hidden Depths Canal Cruises offers a variety of services to customers, including houseboat rental services, boat tour agencies, and cruise agencies. Customers can choose from a range of different boat types, including narrowboats, wide-beam boats, and Dutch barges. The company also offers a range of different packages, including private charters, corporate events, and special occasions such as birthdays and weddings.Location
Hidden Depths Canal Cruises is located in Granary Square, London N1C 4AA, United Kingdom. The area around Granary Square is a bustling hub of activity, with plenty of shops, restaurants, and bars for customers to explore. The area is also home to a number of other travel and hotel businesses, making it the perfect location for customers who are looking to book a complete travel experience. The closest public transportation options to Hidden Depths Canal Cruises are the King's Cross St. Pancras Station, which is 0.5 miles away, the Euston Station, which is 0.8 miles away, and the Angel Station, which is 0.9 miles away.Benefits
There are a number of reasons why customers should choose Hidden Depths Canal Cruises over other companies in the same industry. Firstly, the company offers a more intimate and personalized experience for customers, with a focus on creating a relaxed and welcoming atmosphere on board their boats. Secondly, the company has a strong commitment to sustainability, with all of their boats being powered by electric motors. Finally, the company offers a range of different packages and boat types, ensuring that customers can find the perfect option to suit their needs.Good to know
Customers should be aware that Hidden Depths Canal Cruises operates on a seasonal basis, with the boats only running from April to October each year. Additionally, customers should be aware that the company operates a strict no-smoking policy on board their boats.Reviews
Customers have praised Hidden Depths Canal Cruises for their friendly and knowledgeable staff, as well as their commitment to sustainability. Customers have also praised the company for their beautiful boats and the stunning views that they offer of the London waterways.Amenities
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restaurant -
wi-fi
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air conditioning
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tv
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bathroom
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bedding
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towels
FAQ
What specific tours do you offer?
We offer a variety of tours including day tours, evening tours, and private tours. Our day tours include a 90-minute tour and a 2-hour tour, while our evening tours include a 2-hour tour with live music and a 2.5-hour tour with a wine tasting. Our private tours can be customized to fit your needs and preferences.Do you provide any food or drinks on the tours?
Yes, we offer a range of food and drink options on our tours. For our day tours, we have a licensed bar on board where you can purchase drinks, and we also offer snacks and light refreshments. Our evening tours include a glass of wine or beer, and some tours also include a cheese platter or other snacks. Private tours can include a catered meal or other food and drink options upon request.How many passengers do your boats accommodate?
Our boats can accommodate up to 12 passengers, depending on the specific boat and tour. We have a range of boats available, from smaller, more intimate boats to larger boats that can accommodate groups of up to 12 people.What are the pricing options for different types of cruises available with your agency?
Our pricing varies depending on the specific tour and boat you choose. Our day tours start at £12 per person, while our evening tours start at £30 per person. Private tours are priced based on the specific needs of the group. Please visit our website or contact us directly for more information on pricing.What is your cancellation policy and are there any fees associated with cancelling a booking?
Our cancellation policy varies depending on the specific tour and booking. Generally, we require at least 24 hours notice for cancellations or changes to bookings. Some tours may have specific cancellation policies or fees associated with cancellations. Please refer to our website or contact us directly for more information on our cancellation policy.Reviews
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Laura S
Probably great if everything goes smoothly and you get to go ahead with your boat trip. But be warned that if any extenuating circumstances take place after paying your full deposit you will probably lose all your money. I booked a private boat for my hen party in spring last year. Unfortunately I came down with covid a few days before the scheduled cruise, basically had to beg the manager to let me reschedule it - she was extremely reluctant but finally she agreed and I was allowed to rebook for two weeks time. Unfortunately the worst happened and a few weeks later I was still seriously unwell with respiratory issues, so it became apparent I wouldn't be able to go ahead with the rescheduled cruise. When I contacted them with 3 days notice to explain the issue, I asked if there was any chance we could reschedule (literally for any time/date even if it was a year later!) and offered to pay a substantial rebooking fee, I was refused every option. The communications felt so heartless and there was just no acknowledgement of the fact i ended up losing a substantial amount of money. As if it wasn't bad enough that I wasn't able to have a hen do and had the stress of being very ill a month before my wedding, I lost the full amount of money I'd paid for the boat trip! So just try not to have any health crises before your trip and everything should be fine!
26-02-2023
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Sam Stephen
FANTASTIC BOAT & A CREW TO MATCH!!! We hired the boat on 15/09 for a friend's surprise and just had the best time ever! Firstly they were very quick to respond to any prior telephone queries and booking & payment was easy and straightforward. Joan, the boat was manned by Jasmine & Rory who were a brilliantly friendly and accommodating crew. The boat is spacious, clean, well set out and in pretty good order, with gorgeous decorations, which meant that we didn't have to add much to make it look birthday-ready & gorgeous. We were able to bring all our own food & drink and just had to plug our phones in to play our music through the boat's sound system, it was perfect! I have tried a couple of different canal boat hire companies before and can definitely say Hidden Cruises were the best, we'll definitely be booking again they were brilliant. Ten out of ten!!!
26-09-2022
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S G
26-09-2022
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hazzas92
I booked a boat for a 30th birthday party and loved every second. The team couldn't have been more accommodating, the boat was beautifully decorated and one guest commented it was one of the best parties she'd ever been to! Thank you Hidden Depths, I couldn't have asked for a better time.
26-08-2022
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Sarah Roach
Had a great 30th birthday party on the private hire boat Freda! Everyone had a lovely time. It was a BYOB food and drink situation. We were able to play our own music. Such an amazing day.
26-05-2022
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Jennifer Page
We rented a private canal boat for my husband's birthday with a mixed group of kids, parents and grandparents and we all had so much fun! The team were lovely, super relaxed and fun. I would highly recommend.
26-05-2022
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Tazmin Hussein
Gorgeous place to sit and relax with family or friends. Not much to do but maybe take a picnic and watch boats float past.
26-05-2022
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Praj Dharod
26-05-2022
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Margaret Winniak
I had a fantastic time. Great music, friendly staff, it was my friend's birthday, no problem about the birthday cake, and where to store and cut it, and making sure Happy Birthday was played at the exact time. I can assure you a wonderful canal cruise experience with Hidden Depths.
26-05-2022
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Chris Heathcote
Great canal boat hire for 2 hour cruises around London
26-05-2022
