Hicks of Chelsea
Hicks of Chelsea is a London-based company that offers a variety of services to its customers. They specialize in clothing alteration services, dry cleaning, luggage repair, shoe repairs, tailoring alterations, boot repair shops, key cutting services, shoe repair shops, and watch repair services. In addition to their clothing and fashion services, they also provide household services and electronics repair. Hicks of Chelsea is committed to providing high-quality services to their customers and ensuring their satisfaction.
Introduction to Hicks of Chelsea
Hicks of Chelsea is a well-established company that has been serving the London area for over 20 years. Their purpose is to provide high-quality and reliable services to their customers. What sets them apart from other companies is their expertise in clothing alteration services, dry cleaners, luggage repair services, shoe repairs, tailoring alterations, boot repair shops, keycutting services, shoe repair shops, and watch repair services.Services & products
Hicks of Chelsea offers a wide range of services to their customers. They specialize in clothing alteration services, dry cleaners, luggage repair services, shoe repairs, tailoring alterations, boot repair shops, keycutting services, shoe repair shops, and watch repair services. Customers can also find clothing and fashion products in their store.Location
Hicks of Chelsea is located on 168a Pavilion Rd, London SW1X 0AW, United Kingdom. The area is known for its high-end fashion boutiques, art galleries, and antique shops. Customers can expect to experience a luxurious shopping experience in the area. The closest public transportation options are Knightsbridge Station (0.3 miles), Sloane Square Station (0.6 miles), and South Kensington Station (0.7 miles).Benefits
Customers should choose Hicks of Chelsea because they offer reliable and high-quality services. Their team of experts is experienced in clothing alterations, dry cleaning, and repairs. They also offer competitive pricing and have a wide range of services to choose from.Good to know
Customers should be aware that Hicks of Chelsea also offers household services and electronics repairs. Customers can contact them for more information on these services.Reviews
Customers have left positive reviews for Hicks of Chelsea, praising their expertise and quality of service. They have been described as reliable, efficient, and reasonably priced. Customers have also noted that they have a wide range of services to choose from, making them a one-stop-shop for all your repair and alteration needs.FAQ
Do you offer any warranties on your repairs?
Yes, we offer a standard 6-month warranty on all of our repair services, including clothing alterations, shoe repairs, and luggage repair services.How much experience does your company have in clothing alterations?
We have been providing clothing alteration services for over 20 years, and our team of experienced tailors has a combined experience of over 100 years in the industry.How long does the repair process typically take?
The repair process can vary depending on the type and extent of the damage, but we strive to complete all repairs as quickly as possible without compromising on quality. We will give you an estimated completion time when you drop off your item.What is your turnaround time for alterations?
Our turnaround time for most clothing alterations is 1-2 days, although more complex alterations may take longer. We understand the importance of getting your clothes back to you quickly, so we always aim to complete alterations as efficiently as possible.Do you provide any additional cleaning or conditioning services for boots?
Yes, we offer a range of additional services for boots, including cleaning, conditioning, and waterproofing. These services can help to prolong the life of your boots and keep them looking their best. Please ask us for more details.Reviews
-
Max Piacentini
Had a terrible experience recently with some garments my mum asked me to have dry cleaned. First of all, payment is expected up front, which is fine if the outcome is satisfactory which it wasn't. Had brought some vintage wear including fine scarves (sentimental but also worth upwards of 800 pounds) which I expressed that they needed to be treated carefully and cleaned properly as they are delicate items. It is no problem if they didn’t want to, but they assured they’d do a great job. When I went to collect, i was unable to check the garments as the staff created an awkward environment and were in fact arguing which was totally unprofessional. Needless to say, the scarves are now ruined, I have called to ask if there is anything they can do and they have fobbed me off to speak with the "manager" which promised to sort and call back. They have yet to do so. This has been an awful experience and I will certainly not be going back, they have reunited a sentimental garment of my mothers, and she like me will not be using their services. Avoid at all costs
26-04-2023
-
L B
Several items of mine were "stolen or misplaced" whilst in the care of Hicks Dry Cleaners, and despite telling me they were searching their facility for them and would reimburse me the cost if they couldn't find them, they have ignored all attempts at contact for several weeks now. They have dragged this out since June and being that it is now October and they are ignoring all attempts at communication despite offering to reimburse me the cost of the items, should they be unable to locate them, I have filed a police report and shall claim the cost of the items back from them via the small claims court. If you have any other option other than to use Hicks, make sure you do so. If I could go back in time and take my clothes elsewhere, I would do so in a heartbeat. UPDATE: Jan 2023 After 7 months, this is still not resolved. Mel from Hicks has been in touch but has gone MIA since the end of November, and I haven't heard anything since. I was told they needed receipts/proof of purchase for the clothes to submit to their insurance. I provided these and they said they didn't receive them. I provided them again and haven't heard a single thing since. As such, I have informed them that I will be following this up with a claims court filing. Can not stress enough - this place is awful. Wish I'd gone anywhere else but here. Service: Laundry pick-up
26-01-2023
-
Steve Field
Very quick and good laundry services. I now go every week. They were also very good at altering some clothing for me. Would definitely recommend
26-12-2022
-
Konstantinos Papageorgiou
Great service with excellent customer care
26-11-2022
-
Charlie
My fourteen year old and rather worn leather suitcase was restored beyond perfection. The briefcase had seen its fair share of wear and tear over the years and thanks to Hicks I am still able to use it every day at work. They even exchanged the lock to which I no longer had the key. I highly recommend!
26-10-2022
-
Aalam Bains
Great service. I can always depend on them for short notices and they never disappoint
26-10-2022
-
Harvey Spector
Service: Carpet & rug cleaning
26-10-2022
-
Thatgirl naomi
Services: Dry cleaning, Repair hardware, Watch pins repair, Eco-friendly cleaning
26-09-2022
-
Silviu I
Poor customer service.. avoid at all cost
26-09-2022
-
Anastasiya Shapovalova
they ruined my new shoes. Terrible service
26-09-2022
