Hertz
Hertz is a leading car rental agency based in London, England. They offer a wide range of services including car leasing, truck rental, vacation home rental, and van rental. Additionally, Hertz provides auto insurance, appliance rental, and bus ticket services. They cater to international airports and offer financial services to their clients. Hertz also deals in the manufacturing and fabrication of cars, boats, and motorcycles. They offer recreational vehicle rental, ski rental, and costume rental services. Hertz is a one-stop-shop for all your transportation and shipping needs.
Introduction to Hertz
Hertz is a well-known car rental agency that has been in business for over 100 years. The company was founded in 1918 by Walter L. Jacobs, who started it with just a few dozen Model T Fords. Today, Hertz is one of the largest car rental agencies in the world, with locations in over 150 countries. What makes Hertz unique is their commitment to providing excellent customer service and their wide range of services, including car leasing, truck rental, and vacation home rental agencies.Services & products
Hertz offers a variety of services to meet their customers' needs. They offer car rentals for both personal and business use, as well as truck rental and leasing services. Additionally, they offer vacation home rental agencies for those looking for a more unique travel experience. In addition to their rental services, Hertz also offers auto insurances and appliance rental services.Location
Hertz's location in London is conveniently located in the Car Park on St Pancras Way, Pancras Rd. The area is bustling with activity, and customers can expect to find a variety of businesses, including transportation and shipping services, clothing and fashion shops, and sports and hobbies stores. Public transportation options are abundant in the area, with the King's Cross St. Pancras tube station, the St. Pancras International train station, and the Euston train station all within a 10-minute walk.Benefits
Customers should choose Hertz over other car rental agencies because of their commitment to providing excellent customer service. They offer a wide range of services to meet their customers' needs, and their rental process is straightforward and easy to use. Additionally, Hertz has a large fleet of vehicles to choose from, ensuring that customers can find exactly what they need.Good to know
Customers should be aware that Hertz is primarily a car rental agency, and while they do offer other services, their focus is on providing reliable and affordable car rentals.Reviews
Customers have praised Hertz for their excellent customer service and their wide range of services. They have also been praised for their convenient location and easy-to-use rental process. Some customers have mentioned that the prices can be a bit high, but overall, Hertz has received positive reviews from their customers.Amenities
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flexible payment options -
24-hour service
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online booking
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discounts
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insurance
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delivery service
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vehicle maintenance
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roadside assistance
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wi-fi
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pet-friendly
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air conditioning
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parking
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child seat
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credit card payment
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variety of cars
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gps navigation
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airport transfer
FAQ
What types of vehicles are available for lease?
We offer a wide range of vehicles for lease, including cars, trucks, and vans. We also have options for recreational vehicles and vacation home rentals.Can I customize my coverage to fit my specific needs?
Yes, we offer customizable insurance coverage to fit your specific needs. Our agents can help you choose the coverage options that work best for you.How do you calculate premiums, and what factors affect my insurance rate?
Our premiums are calculated based on a variety of factors, including your driving history, the type of vehicle you are insuring, and your location. Other factors that may affect your insurance rate include your age, gender, and credit score.What is the range of costumes available for rent?
We offer a wide range of costumes for rent, including costumes for children and adults. Our inventory includes costumes for Halloween, themed parties, and other special occasions.What is the rental period for the costumes?
The rental period for our costumes varies depending on the type of costume and the terms of the rental agreement. Our agents can provide you with more information on rental periods and pricing.Reviews
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Dhruv Majumdar
Quick pick up and easy drop offs
19-05-2023
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Mike Hadaway
Exceptional service provided, would highly recommend.
26-04-2023
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Ala Suna
Very short opening hours, they close at 16:00 which means that on the day you return the car you cannot afford to be late, otherwise you have to pay an extra day AND a late return fee. This happened to me and was not communicated clearly beforehand. I had asked about returning the car after 4pm and was told it is no problem and I could just drop the keys in a box, which is true, but they don't tell you that they're gonna charge you an extra 60 pounds for that. Furthermore, after returning the car you also get charged a vehicle registration fee, I don't know why that only happens afterwards. We felt like the communication about the total costs was not transparent and there were lots of surprises after the return.
26-04-2023
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Prince Obile Okwu
The Southgate office guys are super. Pick up was smooth and return too. Always ready to help. I'll recommend them a million times over.
26-04-2023
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thom Levy
Rented an electric Polestar for a long weekend. Reasonably priced and booked online. The assistant who checked me in and who did the checkout at end was superb - friendly, knowledgeable and efficient.
26-04-2023
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Jarod Warwick
Just picked up a car here and was served by Jose who provided excellent and friendly service. It was very low stress and easy to get the car and get out. Thank you Jose for your lovely service!
26-02-2023
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Nicolas VR
I was helped fast and friendly. No issues whatsoever.
26-02-2023
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A A
This is a generic hertz review. Please please please don't book a van with Hertz. We rented one twice. First time, no issues. Second time they slapped us with a £90 cleaning fee. We left the van as we found it but this wasn't good enough. Total and utter lies by these people. They don't inspect vans between each use so have no way to prove who is at fault. Please avoid this problem and book with another more reputable organisation. I've never had this happen and I've rented vehicles all over the world. Save yourself the headache and dont bother.
26-02-2023
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Blake Ra
This is probably more a warning than a review. Originally we had booked a small car for a short 2 day trip to the Cotswolds. We were enthusiastically upsold an electric car for an extra £100. The promise of a bigger more luxurious car. I was reluctant to try electric as I know in Australia the electric network is still fairly new. Jose promised the Cotswolds and back is no problems, plenty of charging stations, takes 20minutes to charge 75%. We were given the car at 84% battery and I almost immediately regretted the decision. - Car charging is incredibly sparse in and around the Cotswolds. - The bays that we did find usually are occupied, damaged, faulty card reader or only the 22kw. It takes several hours to even charge 50%. - We literally lost hours and hours of our trip searching and waiting to get enough charge to keep travelling. - We tried the adapter and a standard 3 point power supply that did not work. Even then it can take 36hrs to charge on mains power. - The petrol stations that had broken charge points where unhelpful and basically ignore you. I can not explain the anxiety and stress you feel every time you approach a charge point. It has basically ruined our trip. If we had just stuck with our original car, would of filled up once and been on our way. Slough had 2 rapid chargers that where out of service. On 25% now, speaking to Jose on the phone I stressed the predicament we’re in. He mentioned we wouldn’t get assistance as it’s Sunday. Drive to the next charger, it’s that easy! We honestly could not wait around all day if we needed a truck in any case. Our third and last option was a Shell at Heathrow, surly enough all bays where covered up and out of service. We had to leave the car and taxi into Pancras Hertz as to not miss our departing train. What a nightmare. Never once explained the complexities and quirks with electric. Or given a realistic time frame on charging. Obviously this ended up costing us heavily. More than double the original cost and has tarnished our country trip.
26-12-2022
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Caroline O'Brien
Thanks so much to Jose and Nabil. They were fabulous. Hertz supplied us with an amazing car. Would happily recommend them to anyone travelling to the UK
26-12-2022
