Heroes On Hand
Heroes On Hand is a company based in Dunstable, England, that specializes in providing furnace repair services and machinery & equipment solutions. Their team of experts is dedicated to providing high-quality and efficient services to their clients. Heroes On Hand is committed to delivering exceptional customer service and ensuring that their clients' needs are met.
Introduction to Heroes On Hand
Heroes On Hand is a UK-based company that was established with the aim of providing top-notch furnace repair services to clients. The company has been in operation for over ten years and has since expanded its services to include machinery and equipment repair. What sets Heroes On Hand apart from other companies in the same industry is its team of highly skilled and experienced technicians who are dedicated to providing quality services to customers.Services & products
Heroes On Hand offers a wide range of services, including furnace repair and maintenance, machinery and equipment repair, and installation services. Customers can also buy furnace parts and accessories from the company's online store. All the products offered by Heroes On Hand are of the highest quality and are designed to meet the needs of customers.Location
Heroes On Hand is located in Dunstable, a town in Bedfordshire, England. The area is known for its thriving business community, with various types of businesses ranging from small-scale startups to large corporations. Customers visiting Heroes On Hand can expect to experience a friendly and welcoming atmosphere, with easy access to various amenities such as restaurants, cafes, and shopping centers. The three closest public transportation options to Heroes On Hand are Dunstable Busway and Dunstable Railway Station, which are both approximately 1.5 miles away, and Luton Airport, which is about 11 miles away.Benefits
Customers should choose Heroes On Hand for its exceptional customer service, highly skilled technicians, and affordable prices. The company's technicians are available 24/7 to provide prompt and reliable services to customers, ensuring that their needs are met within the shortest time possible. Heroes On Hand also offers a satisfaction guarantee, which means that if customers are not satisfied with the services provided, they can have their money back.Good to know
Customers should be aware that Heroes On Hand only offers services related to furnace repair, machinery, and equipment repair. The company does not offer any other services outside this scope.Reviews
Customers have consistently praised Heroes On Hand for its exceptional customer service, prompt response times, and high-quality services. They have also commended the company's technicians for their expertise and professionalism, stating that they always go above and beyond to ensure that customers are satisfied.Amenities
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licensed technician -
on-site repair
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free estimate
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parts replacement
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installation service
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diagnostic testing
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troubleshooting
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heating system repair
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air conditioning repair
FAQ
What are your qualifications and experience in furnace repair services?
At Heroes On Hand, we pride ourselves on having a team of highly qualified and experienced technicians who are trained to handle all types of furnace repairs. Our team has the necessary certifications and licenses required to operate in the furnace repair industry.Can you provide references or testimonials from previous clients?
Yes, we can provide references and testimonials from our previous clients upon request. We have a long list of satisfied customers who have benefited from our furnace repair services.What types of furnace systems do you specialize in repairing?
We specialize in repairing all types of furnace systems, including gas furnaces, electric furnaces, oil furnaces, and more. Our technicians are trained to handle all makes and models of furnace systems.What is your response time to emergency repair requests?
We understand the importance of timely furnace repairs, especially in emergency situations. At Heroes On Hand, we strive to respond to all emergency repair requests as quickly as possible. Our response time depends on the location of our clients, but we always aim to provide same-day service.What is your pricing structure for furnace repair services and are there any additional fees or charges?
Our pricing structure for furnace repair services is competitive and transparent. We offer upfront pricing with no hidden fees or charges. Our technicians will provide a detailed quote before starting any repair work. We also offer maintenance plans to help our clients save money and avoid costly repairs in the future.Reviews
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Hubert Weyland
Positive: Professionalism, Quality, Responsiveness, Value Service: Heating system installation
19-05-2023
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gary king
I don’t usually give ‘five’ stars for work, as there’s usually something that could be improved on. However, in this case, it is FIVE stars. It is so rare to find a company that does what they say they’ll do, within the price and they time they said. Andrew, firstly provided an accurate quote for the work to be done, and photos (with overlays) of where the proposed boiler would go. Not only did they arrive when they said they would, the work and their attitude was faultless. A new Vailant combi boiler, into a new location, within the day, including a new sink tap AND leaving the kitchen cleaner than when they arrived, is worth the praise I heap on them. I’m glad they were recommended to me, and I certainly would recommend them to others.
26-03-2023
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Raphael Philllips
I've used Heroes on hand on many occasions for multiple properties and I found them reliable professional and a pleasure to work with. I would have no problems recommending them to my family and friends
26-01-2023
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Keith Guthrie
Charlie and Jake did a really fantastic job installing a double Hive Thermostat for us. Really diligent trouble shooting a complex installation, making sure it was working completely. So wonderful to be dealing with really compitent engineers. Thoroughly recommend them.
26-10-2022
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Joanne Barton
Excellent work very professional and left the place clean and tidy. Will definitely use again and recommend.
26-10-2022
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Louise Findlay
Positive: Responsiveness Service: Heating system repair
26-10-2022
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Bradley Bishop
Dear Charlie, I just wanted to say a huge thank you for coming round to service my old boiler and installing a hive thermostat. Not only did you come around on a Saturday to complete the plumbing works but you left my kitchen cleaner than when you arrived. I have only used my new thermostat for a few days but using my smart meter have already calculated that by having better control of when my heating and hot water are on I will save myself over £200 per year. I will recommend you to anyone I know needing to save money in these expensive times. Thanks again. Services: Install thermostat, Heating system maintenance
26-10-2022
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Gavin Freedman
Thanks Andrew - reliable and trustworthy service and job done! You made it over at a time convenient for me, discovered the problem, ordered the PCB and installed as soon as it was in. Will recommend to others. And a reasonable price too! Service: Heating system repair
26-10-2022
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Joanne Mullins
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Heating system maintenance
26-08-2022
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Craig Mcintosh
Positive: Quality, Responsiveness
26-08-2022
