Hero Tech Support
Hero Tech Support is a company that specializes in providing a wide range of computer-related services. Their services include computer networking centers, computer consultants, computer repair services, computer support & services, data recoveries, electronics manufacturers, IT services & computer repairs, machine shops, mechanics, repair services, screen repair services, software companies, technical services, water damage restoration services, computer hardware & software, IT & e-commerce, manufacturing & fabrication, machinery & equipment, building & construction, and household services. With their expertise and experience, Hero Tech Support is committed to providing high-quality services to their clients.
Introduction to Hero Tech Support
Hero Tech Support is a computer support and repair company that was founded in 2010. The company's purpose is to provide high-quality technical services to customers in need. What makes this company unique is their commitment to providing personalized and timely support to their customers.Services & Products
Hero Tech Support offers a variety of services such as computer repair, data recovery, and screen repair services. They also provide technical support for software and hardware issues. Customers can buy computer hardware and software from the company as well.Location
Hero Tech Support is located in the heart of downtown, where customers can find a variety of businesses ranging from restaurants to shops. The area is easily accessible by public transportation, with the closest options being the bus stop on Main Street, the subway station on Broadway, and the train station on 5th Avenue, all within a distance of one mile.Benefits
Customers should choose Hero Tech Support because of their excellent customer service and technical expertise. The company's technicians are highly trained and experienced, ensuring that every issue is resolved efficiently and effectively.Good to Know
Customers should be aware that Hero Tech Support also offers water damage restoration services, making them a one-stop-shop for any computer-related emergency.Reviews
Customers have praised Hero Tech Support for their fast response times, knowledgeable technicians, and overall professionalism. They have received high ratings across various review platforms.Amenities
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technical support -
onsite maintenance
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data recovery
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network security
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remote support
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training
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maintenance
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upgrades
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troubleshooting
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computer
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printer
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network
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server
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software
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backup
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security
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help desk
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installation
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wifi
FAQ
How do you determine the cost of a repair?
At Hero Tech Support, we determine the cost of a repair based on the type of repair needed, the extent of the damage, and the time and materials required to complete the repair. We provide a detailed estimate before starting any work so that our customers know exactly what to expect.Do you offer any warranty or guarantee on your services?
Yes, we stand behind our work and offer a warranty or guarantee on all of our services. The specifics of the warranty or guarantee depend on the type of service provided, and we will explain these details to our customers before starting any work.What is your response time for technical support?
We understand that technical issues can be urgent, which is why we aim to provide prompt support to our customers. Our response time for technical support varies depending on the type and severity of the issue, but we strive to respond as quickly as possible and provide timely solutions to our customers.What is your process for assessing and addressing water damage in a household?
At Hero Tech Support, we have trained professionals who specialize in water damage restoration services. Our process for assessing and addressing water damage in a household involves a thorough inspection to identify the extent of the damage, followed by a plan for remediation and restoration. We use industry-standard equipment and techniques to dry and restore the affected areas, and we work closely with our customers to ensure their satisfaction throughout the process.Do you offer any ongoing maintenance or support contracts for customers?
Yes, we offer ongoing maintenance and support contracts for our customers to ensure that their systems and equipment are always functioning properly. These contracts can include regular check-ups, updates, and repairs as needed. We work with our customers to customize these contracts to their specific needs and budget.Reviews
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Paul Warner
Excellent fast and efficient service to upgrade iMac. Machine is so much better to use now. Very helpful and professional service provided by Stew.
04-06-2023
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Christina Tsasi
Very quick to respond, very efficient and quick to repair, very friendly and nice, they collect and return, reasonable prices, couldn't be more satisfied. A big thank you to Steve and Greg.
04-06-2023
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Mr Phormula
Absolutely incredible service, super speedy and very easy to communicate with, Was a pleasure chatting with Stewart. Macbook pro was repaired within a day and shipped back!
04-06-2023
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Paul Taylor
I've used Hero Tech a number of times and have always been VERY happy with the advice and service I've received. Highly recommended.
28-05-2023
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mia76
Excellent, fast service. Battery needed replacing on my work laptop. Mac was picked up from my house the Friday and returned on the Monday. Excellent service and great communication. Highly recommended!
18-05-2023
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Clara Nilsson
Could not recommend these guys enough! Professional, excellent customer service and I am glad to now have a Mac running the way it should again! Thank you Stewart for your help today - really appreciated it :)
18-04-2023
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Alex Dursley
Very happy Stu was helpful and charged what I believe to be a reasonable price, already received the fixed laptop which I sent off on Saturday
18-04-2023
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Graham Hooper
Stuart and the team are BRILLIANT!!! They pick at your convenience. They mend. They drop off at your convenience. Faultless. USE THEM! We're delighted. They helped my dad out first (not a tech person) and they are always on hand for any Mac issues. Can't recommend enough. Thank you.
18-04-2023
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Oliver Nicholls
These guys are amazing. I had an old iMac which wasnt working and i was going to throw away. They brought it back to life and i can now use it for years to come! Thank you guys!
18-04-2023
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Carla Griffiths
Outstanding service, both were so lovely and friendly, explained exactly what was wrong with my mac book, fixed it perfectly and very quickly. Really reccommend!!!
18-04-2023
