Hero IT Support
Hero IT Support is a software company located in Brighton, England. They specialize in computer hardware and software support services.
Introduction to Hero IT Support
Hero IT Support is a software company located in Brighton, England. Founded in 2010, the company aims to provide high-quality IT support to businesses in the area. What sets Hero IT Support apart from other companies in the same industry is their commitment to customer satisfaction and their ability to provide customized solutions for each client.Services & Products
Hero IT Support offers a wide range of services to meet the IT needs of businesses in Brighton and the surrounding areas. Some of the services they offer include network support, data backup and recovery, virus removal, and hardware repair. They also sell computer hardware and software to businesses that need it.Location
Hero IT Support is located on the top floor of The Lion Building on Crowhurst Rd in Hollingbury, Brighton. The area is home to a mix of residential and commercial properties, with many small businesses in the vicinity. Customers can expect a friendly and welcoming atmosphere when they visit Hero IT Support. The nearest public transportation options are the Hollingbury and Carden Avenue bus stops, both within a 5-minute walk, and the Brighton train station, which is approximately 3 miles away.Benefits
Customers should choose Hero IT Support because of their commitment to customer satisfaction and their ability to provide customized solutions for each client. They offer a wide range of services, including hardware repair and data backup and recovery, which means that businesses can rely on them for all their IT needs. Additionally, their knowledgeable staff is always available to help customers with any questions or concerns they may have.Good to Know
Customers should be aware that Hero IT Support is closed on weekends and bank holidays. They should also note that the company has a 24-hour emergency phone line for urgent IT issues.Reviews
Customers rave about the excellent service they receive from Hero IT Support. They appreciate the knowledgeable staff and the quick response times. One customer wrote, "Hero IT Support saved our business from a major IT disaster. They were able to recover all of our data and get us back up and running in no time. We couldn't be happier with their service!"Amenities
-
online support -
cloud hosting
-
customization
-
security
-
upgrades
-
maintenance
-
technical assistance
-
data storage
-
training
-
integration
FAQ
What types of software do you offer?
We offer a variety of software solutions, including productivity software, security software, and specialized industry-specific software.Are your software solutions customizable to fit our specific needs?
Yes, we understand that every business has unique requirements, and we offer customizable software solutions that can be tailored to fit your specific needs.What kind of customer support do you offer?
We offer 24/7 customer support through phone, email, and live chat. Our support team is highly trained and dedicated to resolving any issues you may encounter.How frequently do you release updates or new versions of your software?
We release updates and new versions of our software on a regular basis to ensure that our customers have access to the latest features and security updates.What kind of security measures do you have in place to protect our data?
We take data security very seriously and have implemented a variety of measures to protect your data, including encryption, secure authentication, and regular security audits. We also follow best practices for data privacy and comply with all relevant regulations.Reviews
-
Des McCall
All the team at HeroIT are exceptionally friendly, professional, and patient - they need to be with us on occasions!! Many thanks guys for your ongoing support
26-05-2021
-
A Bialeska
Positive: Professionalism, Quality, Responsiveness, Value
26-05-2021
-
Brendan Haworth
Positive: Professionalism, Quality, Responsiveness, Value
26-05-2020
-
Camilla Moore
Absolutely amazing staff. So helpful, friendly and professional. Can't do enough for you and go that extra mile.
26-05-2020
-
Mike Lego
26-05-2020
-
Toby English
Hero IT have never let us down, great end to end service. The staff are incredibly supportive and approachable – I would recommend their services time and time again. Certainly live up to their name!
26-05-2020
-
Ashley douglas
I have worked with Hero IT Support for the last year or so and all of the staff are very friendly and always willing to help! They are efficient in getting back to me and they go the extra mile and above and beyond to make sure that i am happy and everything is running smoothly. I could not recommend Hero IT Support enough I look forward to continuing work with you for the future years to come
26-05-2019
-
Michael combe
brilliant made it so easy ,incredibly helpfull would recommend hero tech to everyone
26-05-2019
-
Stuart Brass
We've (Soulsports) been using Hero IT for the past 8 years at least, Ragnar and his team have helped us through times of expansion and consolidation along with ensuring we are using the most relevant products for our needs.
26-05-2019
-
Anders Swaffield
Hero IT Support are an efficient and productive IT Support company who are dedicated to supporting their customers with the latest technology and most cost-effective solutions. They bring innovative ideas to companies to improve overall staff productivity, reduce downtime and optimise IT systems. If you are a business looking to grow, this is the IT Support company for you.”
26-05-2019
